Experience

ASK4 Ltd
• United Kingdom
• Technology, Information and Internet
• 100 - 200 Employee
• 2nd Line IT Engineer

  • Jul 2023 - Present


Cineworld Cinemas Ltd

• United Kingdom
• Movies, Videos, and Sound
• 700 & Above Employee

• Team Member

  • Feb 2023 - Jul 2023

  • Till work & preparing food and drink • Ensuring customer satisfaction • Managing customer access to screens • Cleaning and preparing screens • Manging paperwork • Extensive hygiene control • Till work & preparing food and drink • Ensuring customer satisfaction • Managing customer access to screens • Cleaning and preparing screens • Manging paperwork • Extensive hygiene control



South Yorkshire Mayoral Combined Authority

• United Kingdom
• Government Administration
• 100 - 200 Employee

• IT Operations Engineer

  • Jul 2021 - Jul 2022

  •1st/2nd Line Support •O365 Migration •Infrastructure Monitoring •Windows Server Management •O365 & Exchange Managent •Visiting & Supporting sites across South Yorkshire •Mentoring new IT staff •Managing Service Desk •Creating and maintaining IT documentation •Liasing with 3rd line and external support contractors to provide solutions •1st/2nd Line Support •O365 Migration •Infrastructure Monitoring •Windows Server Management •O365 & Exchange Managent •Visiting & Supporting sites across South Yorkshire •Mentoring new IT staff •Managing Service Desk •Creating and maintaining IT documentation •Liasing with 3rd line and external support contractors to provide solutions



THE RUTLAND HOTEL (SHEFFIELD) LIMITED

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Feb 2020 - Jun 2021

  •Night and day shifts •General Reception Duties •Bar Work •Ensuring customer satisfaction •General Admin duties •Night and day shifts •General Reception Duties •Bar Work •Ensuring customer satisfaction •General Admin duties



Team Knowhow

• Consumer Services
• 300 - 400 Employee

• Technical Advisor

  • Jun 2019 - Oct 2019

  •Techincal Support for PCs, TVs, Printers, Mobiles and other miscellaneous devices •Working towards team based & individual targets •Following processes and adhering to SLA’s •Liasing with 2nd/3rd line to provide effective solutions •Techincal Support for PCs, TVs, Printers, Mobiles and other miscellaneous devices •Working towards team based & individual targets •Following processes and adhering to SLA’s •Liasing with 2nd/3rd line to provide effective solutions



Asda

• Retail
• 700 & Above Employee

• Retail Assistant

  • Oct 2018 - Jun 2019

  •Ensuring stock levels were maintained •Organising stock •Working towards individual targets •Liasing with colleagues to ensure the store’s cleanliness and stock levels are kept to a high standard •Ensuring stock levels were maintained •Organising stock •Working towards individual targets •Liasing with colleagues to ensure the store’s cleanliness and stock levels are kept to a high standard