Experience

Athens Technical College
• United States
• Higher Education
• 200 - 300 Employee
• Technical Specialist

  • Apr 2021 - Present


The Grounds Guys of Athens

• Information Technology Application Support

  • Feb 2020 - Mar 2022

  Responsible for desktop and OS support for Microsoft Windows and MacOS. Provide network support including switch and wireless access point configuration and provision. Ownership of mobile device support to iOS devices (5 devices) including application support and compliance/restriction in accordance with AUP. First point of contact for application support of CRM and scheduling software. Ground-up implementation and training of new scheduling software for multiple mowing crews (migrated from LMN to Lawn Pro Software).



Piedmont Athens Regional

• Hospitals and Health Care
• 100 - 200 Employee

• Material Handler

  • Sep 2016 - Feb 2020

  Order medical supplies for all supply rooms in Women's Care including:Mother/Baby, Labor & Delivery, OB-ED, NICU and Pediatrics. Manage and adjust par levels to meet demands of supply. Maintain the organization and cleanliness of supply rooms arranging for optimal space and ease of locating product as well as rotating stock and removing items before expiration. Run reports to monitor progress of special order items and work with purchasing to solve issues and expedite product. Manage the sourcing of critical items to more reliable vendors with shorter lead times. Work with nursing staff to ensure correct product is being used and par levels meet fluctuating demand as well as gaining better understanding of the process of using product to better serve them, and ultimately, the patient. Formerly stocked Omnicells for Recovery and PreOp.



Cell Phone Repair

• Consumer Electronics
• 1 - 100 Employee

• Senior Technician, Manager

  • Jul 2013 - Nov 2016

  Ownership of troubleshooting for Hardware and Software break-fix. Repaired damaged Mobile Devices, Windows & Mac Computers, and Game Systems. Delivered technical assistance and education to end-users. Reinstallation/reimaging of operating systems, when needed, to mitigate virus/malware infection. Provided water damage rescue on devices. Conducted file and disaster recovery. Recruited, hired, trained, and managed new technicians. Ownership of troubleshooting for Hardware and Software break-fix. Repaired damaged Mobile Devices, Windows & Mac Computers, and Game Systems. Delivered technical assistance and education to end-users. Reinstallation/reimaging of operating systems, when needed, to mitigate virus/malware infection. Provided water damage rescue on devices. Conducted file and disaster recovery. Recruited, hired, trained, and managed new technicians.



BOS Staffing

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Marketing Communications Specialist, Medical Billing Associate

  • Sep 2007 - Jun 2013

  Telenet Marketing Solutions: Excelled in securing leads for technology companies through B2B sales calls. Peachtree Medical Billing: Achieved proficiency in data collection and records repair through effective communication with insurance providers and patients to ensure successful collection of payment. Telenet Marketing Solutions: Excelled in securing leads for technology companies through B2B sales calls. Peachtree Medical Billing: Achieved proficiency in data collection and records repair through effective communication with insurance providers and patients to ensure successful collection of payment.



Nextstar Communications

• United States
• Telecommunications
• 1 - 100 Employee

• Service Technician

  • May 2008 - Oct 2012

  Responsible for troubleshooting of mobile hardware and software. Repaired damaged mobile devices. Provided technical assistance and education to end-users. Assisted end-users with back-up and reset of mobile devices. Assisted with setup, configuration and deployment of mobile. Responsible for troubleshooting of mobile hardware and software. Repaired damaged mobile devices. Provided technical assistance and education to end-users. Assisted end-users with back-up and reset of mobile devices. Assisted with setup, configuration and deployment of mobile.