Luke B.

Senior Project Officer at Sunshine Coast Hospital and Health Service
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Contact Information
us****@****om
(386) 825-5501
Location
Pelican Waters, Queensland, Australia, AU

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Credentials

  • Requirements Engineering
    BCS, The Chartered Institute for IT
    Jan, 2016
    - Oct, 2024
  • Certificate for Business Change
    BCS, The Chartered Institute for IT
    Mar, 2015
    - Oct, 2024
  • Requirements Engineering
    BCS, The Chartered Institute for IT
    Mar, 2015
    - Oct, 2024
  • Business Analysis Practice
    BCS, The Chartered Institute for IT
    Jan, 2015
    - Oct, 2024
  • ITIL Foundation Level
    Office of Government Commerce
    Jul, 2008
    - Oct, 2024
  • Prince 2 Practitioner
    APMG-International
  • Prince2 Foundation
    APMG International

Experience

  • Sunshine Coast Hospital and Health Service
    • Australia
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Senior Project Officer
      • Mar 2019 - Present

      A member of the ICT Infrastructure project team responsible for ICT commissioning activities, providing business analysis services, stakeholder engagement and management to support the implementation of a major refurbishment project within the Sunshine Coast Hospital and Health Service. A member of the ICT Infrastructure project team responsible for ICT commissioning activities, providing business analysis services, stakeholder engagement and management to support the implementation of a major refurbishment project within the Sunshine Coast Hospital and Health Service.

  • University of Northampton
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • ICT Project Manager
      • Nov 2014 - Oct 2018

       Project Manager Lead for the University IT Infrastructure, which comprised of Network (WAN, LAN, WLAN) and Unified Communications elements of Northampton University’s ground up construction of its new Waterside campus with a value of circa £4.5 million (circa $8m). I was responsible for the client side management of the project including:o facilitating workshops between University, technology partners and construction teams to gather requirements and produce high and low level designs using my knowledge gained in Network Engineer roles to validate design decisions with SMEs.o Identifying and managing risks and issues within agreed tolerances.o Responsible for managing change control throughout the project lifecycle.o Ensuring that projects are transitioned successfully into live Service Operation.o Creating and managing the lifecycle of project documentation such as PID, Project Plans, Change Control, RAID logs and Communications plans. These documents were delivered to both internal and external senior stakeholders.o Regular communication through various channels, engagement and management of stakeholders at all levels both internal and external.o Appropriate resource allocation and management to ensure that project milestones are reached in an effective manner.o Facilitating regular board meetings with senior IT and programme stakeholders to present and report on project progress, highlight major risks and issues and seek decisions where required.I have also managed a number of other projects, all of which involve multiple stakeholders and had budgets ranging from $40,000 to $425,000 including: • Desktop hardware and software upgrades• SAP Business Objects Upgrades• Student Union Infrastructure Installations• Student App (MyNorthampton)• Clearing• Welcome Weekend• Identity and Access • Student Electronic Portfolio• Wireless Service Improvements Show less

    • Lead Technical Specialist - Networks
      • Nov 2011 - Nov 2014

      Project management of network installations and upgradesTeam leader of a strong, reliable and efficient Network team providing data communications across 8000 data connections and 500 wireless access points. Layer 2 and layer 3 edge switch and router configuration and maintenance. Wireless design, installation and troubleshooting from early 802.11b to 802.11ac wave 1. Physical maintenance and distribution of structured cabling.Maintenance and monitoring of network addressing appliance and software.Implementation and support of large wireless network across all campuses including site surveying.Checkpoint Firewall Administration Show less

    • Network Engineer
      • May 2003 - Nov 2011

      Layer 2 and layer 3 edge switch and router configuration and maintenance. Wireless design, installation and troubleshooting from early 802.11b to 802.11ac wave 1. Physical maintenance and distribution of structured cabling.Maintenance and monitoring of network addressing appliance and software.Implementation and support of large wireless network across all campuses including site surveying.Checkpoint Firewall Administration

    • Network Technician
      • Nov 2001 - May 2003

      Maintenance and troubleshooting of Student Halls of Residence network.Layer 2 and layer 3 edge switch and router configuration and maintenance. Physical maintenance and distribution of structured cabling.Maintenance and monitoring of network addressing appliance and software.Checkpoint Firewall Administration

Education

  • The University of Northampton
    Master of Business Administration (MBA)
    2004 - 2007
  • University of Northampton
    Bachelor of Arts - BA Hons, Business Information Systems
    2003 - 2004

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