Luke Philips

Interim Engineering Manager at Hinge Health
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Contact Information
us****@****om
(386) 825-5501
Location
Portland, Oregon, United States, US

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Christen Bonn

I had the pleasure of working with Luke while test marketing TalentBin. I can not say enough good things about him and my experience as whole with the company. I will start by saying, it is clear that Luke is passionate about his product. He is knowledgeable and his enthusiasm is contagious. He is prompt to respond and never seemed "too busy" to chat with me when it came to the product. He enjoyed receiving feedback and was really open to hearing my ideas for improvements / suggestions. TalentBin is lucky to have him on their team and I was lucky to have him as a POC. - Christen

Lisa Grossman

Luke is unflappable, and one of the easiest people I've worked with. At our firm he is constantly being pulled in a number of different directions, but when he and I work together on a project, he made me feel like I had 100% of his attention, and his work product was great. Many times I could give him abbreviated or piecemeal instructions, and he would just get it and deliver the results.

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Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Interim Engineering Manager
      • Jun 2023 - Present

      * Led quarterly capacity planning, sprint planning, and regular scrum ceremonies* Established dashboards and metrics to monitor bug SLAs, churn and team throughput* Led 1:1 with reports from Junior to Staff level

    • Senior Software Engineer
      • Feb 2022 - Present

      * Collaborated with multiple teams and architects on design of Personalization Engine architecture* Maintained high volume service with 100s requests/second* Executed high concurrency, data intensive migrations of core user data from rails monolith to microservice architecture

    • Software Engineer
      • Aug 2021 - Feb 2022

      Hinge Health is pioneering the world's most patient-centered Digital Musculoskeletal (MSK) Clinic. We reduce MSK pain, opioid use, and surgeries by pairing advanced wearable technology with a comprehensive clinical care team, including doctors of physical therapy, physicians, board-certified health coaches, and more. Available to millions of members, Hinge Health is the #1 Digital MSK Clinic for health plans and employers, including Boeing, Salesforce, and US Foods.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Software Engineer
      • Jul 2019 - Aug 2021

      * Built dockerized state machine service in Elixir to power high-concurrency, fault tolerant workflow-management feature (akin to a Kanban board)* Built global search functionality with Rails, Elasticsearch and React to allow fuzzy-finding search across multiple database models (akin to Spotlight search)* Created database seeding service with Node and SQL functions to allow developers to preload a fully built out environment* Built Rails and Elixir APIs to conform with json:api specification. Rebuilt core Rails APIs* Created new feature sets and rebuilt core views with React and Redux. Show less

    • Customer Success Engineer
      • Mar 2018 - Jun 2019

      * Managed tooling for customer success, sales and marketing teams with Rails* Created user analytics suite with Python and AWS Lambdas to allow customer usage reporting

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Junior Developer
      • Mar 2017 - Jun 2017

      • Redesigned front end UX using Rails, React, Sass, JQuery and Slim • Built custom form components with input masking, metaprogramming and microservices • Created features with background jobs and data migrations to sync data • Redesigned front end UX using Rails, React, Sass, JQuery and Slim • Built custom form components with input masking, metaprogramming and microservices • Created features with background jobs and data migrations to sync data

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Student
      • Oct 2016 - Mar 2017

      • Front End: HTML/CSS, JavaScript and Jquery, Responsive design, Bootstrap, JqueryUI and Materialize • JavaScript Frameworks: Node, Angular 2, Ember, RESTful APIs, Asynchronous JavaScript • Ruby: Sinatra, Rspec, Capybara, ActiveRecord, RESTful APIs • Rails: RESTful APIs, Authentication, AJAX with Rails. • Front End: HTML/CSS, JavaScript and Jquery, Responsive design, Bootstrap, JqueryUI and Materialize • JavaScript Frameworks: Node, Angular 2, Ember, RESTful APIs, Asynchronous JavaScript • Ruby: Sinatra, Rspec, Capybara, ActiveRecord, RESTful APIs • Rails: RESTful APIs, Authentication, AJAX with Rails.

  • TalentBin
    • San Francisco
    • Customer Success Team Lead
      • Jul 2014 - Aug 2016

      • Led cross functional team in go to market of $500K vertical: led product development, gathered requirements from stakeholders to define features and test acceptance of product iterations • Led rollout of live chat functionality: designed product and wrote technical specs • Reduced onboarding hours per customer by 80% through automation and establishing playbooks • Oversaw scheduling, tier 1 support, and implementation teams • Led cross functional team in go to market of $500K vertical: led product development, gathered requirements from stakeholders to define features and test acceptance of product iterations • Led rollout of live chat functionality: designed product and wrote technical specs • Reduced onboarding hours per customer by 80% through automation and establishing playbooks • Oversaw scheduling, tier 1 support, and implementation teams

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • President, Co-founder
      • Jun 2008 - Jan 2015

      MAPLE is a microfinance startup I cofounded with my college professor, Dr. Ron Severson in 2008. We have grown to now have offices in Uganda, Chile and the US. I spent about a year living in Uganda launching the program. • Founded microfinance start-up providing community based financial services and financial training programs to 1,000+ rural entrepreneurs, with offices in Uganda, Chile and the USA • Opened flagship office, hired all staff and negotiated partnerships with universities, businesses and community groups in Uganda • Designed, led and audited community-based financial instruments and business education classes Show less

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Research Associate
      • Sep 2012 - Jun 2014

      m/Oppenheim Associates provides executive recruiting for the non-profit industry and maintains a mixed-media thought leadership network of video interviews with non profit leaders (Moppenheim.TV). • Managed Product Marketing for mOppenheim.TV and mOppenheim.Search products • Created and led social media and SEO program • Designed, deployed and maintained company and client websites, mobile app, and server • Managed internship program m/Oppenheim Associates provides executive recruiting for the non-profit industry and maintains a mixed-media thought leadership network of video interviews with non profit leaders (Moppenheim.TV). • Managed Product Marketing for mOppenheim.TV and mOppenheim.Search products • Created and led social media and SEO program • Designed, deployed and maintained company and client websites, mobile app, and server • Managed internship program

    • United States
    • Financial Services
    • Product Manager
      • Feb 2012 - Jul 2012

      SFEDA is a collaboration of nonprofit organizations that provide training, funding and ongoing support for Bay Area entrepreneurs and small businesses. • Designed and launched custom client referral application to enable resource sharing and collaboration within network of providers • Managed PHP backend developer and frontend designer in technical development of MySQL database and Wordpress plug-in app • Led restructuring of organization to create a collaborative network of non-profit providers of funding and training to Bay Area small businesses Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Marketing and Operations Coordinator
      • Sep 2011 - Mar 2012

      Working Solutions is a Bay Area microlender that offers free comprehensive business consulting and capital to entrepreneurs. • Analyzed systemic risk factors in microloans portfolio to create company risk policy • Planned and led all aspects of ‘Hiring Your First Employees’ workshop and ‘Microfinance Walking Tour with Mayor Ed Lee’ • Assisted in microloan underwriting and due diligence research Working Solutions is a Bay Area microlender that offers free comprehensive business consulting and capital to entrepreneurs. • Analyzed systemic risk factors in microloans portfolio to create company risk policy • Planned and led all aspects of ‘Hiring Your First Employees’ workshop and ‘Microfinance Walking Tour with Mayor Ed Lee’ • Assisted in microloan underwriting and due diligence research

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Social Performance Intern
      • Oct 2011 - Feb 2012

      • Led industry-first pilot of the Client Protection Principles in coordination with Accion International, CGAP and FINCA to assess partner banks' commitment to protecting clients from malfeasance • Coded and analyzed datasets to identify and monitor trends in lending practices and award social performance badges to Kiva partners • Composed research reports and country memos summarizing current operations and social performance outcomes • Led industry-first pilot of the Client Protection Principles in coordination with Accion International, CGAP and FINCA to assess partner banks' commitment to protecting clients from malfeasance • Coded and analyzed datasets to identify and monitor trends in lending practices and award social performance badges to Kiva partners • Composed research reports and country memos summarizing current operations and social performance outcomes

Education

  • University of Oregon
    Bachelor's Degree, Cognitive Neuropsychology
    2008 - 2009
  • Epicodus
    Computer Software Engineering
    2016 - 2016
  • University of Oregon - Charles H. Lundquist College of Business
    Bachelor's Degree with Honors, Business Administration: Concentration in Finance
    2004 - 2008

Community

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