Lukasz B.
Senior DevOps/Infrastructure Engineer at Cigna- Claim this Profile
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English Native or bilingual proficiency
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Polish Professional working proficiency
Topline Score
Bio
Lisa Kawashima
Lukasz is the kind of person that every company absolutely must have. He positively shines in terms of technical skill and knowledge. However, what really separates him from others is his ability to explain complex ideas in simple, digestible ways. Even the most non-technical of people can understand what he is describing and that is completely attributable to his stellar ability to communicate effectively. I could personally see him in action as he delivered support to customers over the phone, and I was struck by his professionalism and dedication to not only answer their questions but ensure their complete satisfaction. It is my pleasure to recommend Lukasz to the highest extent.
Henry Shen
Lukasz is a vault of techinical knowledge. Even more impressive is his ability to explain things in layman's terms so that even the most technologically challenged (myself included) can understand and retain the information. Lukasz would be a great asset to any company.
Lisa Kawashima
Lukasz is the kind of person that every company absolutely must have. He positively shines in terms of technical skill and knowledge. However, what really separates him from others is his ability to explain complex ideas in simple, digestible ways. Even the most non-technical of people can understand what he is describing and that is completely attributable to his stellar ability to communicate effectively. I could personally see him in action as he delivered support to customers over the phone, and I was struck by his professionalism and dedication to not only answer their questions but ensure their complete satisfaction. It is my pleasure to recommend Lukasz to the highest extent.
Henry Shen
Lukasz is a vault of techinical knowledge. Even more impressive is his ability to explain things in layman's terms so that even the most technologically challenged (myself included) can understand and retain the information. Lukasz would be a great asset to any company.
Lisa Kawashima
Lukasz is the kind of person that every company absolutely must have. He positively shines in terms of technical skill and knowledge. However, what really separates him from others is his ability to explain complex ideas in simple, digestible ways. Even the most non-technical of people can understand what he is describing and that is completely attributable to his stellar ability to communicate effectively. I could personally see him in action as he delivered support to customers over the phone, and I was struck by his professionalism and dedication to not only answer their questions but ensure their complete satisfaction. It is my pleasure to recommend Lukasz to the highest extent.
Henry Shen
Lukasz is a vault of techinical knowledge. Even more impressive is his ability to explain things in layman's terms so that even the most technologically challenged (myself included) can understand and retain the information. Lukasz would be a great asset to any company.
Lisa Kawashima
Lukasz is the kind of person that every company absolutely must have. He positively shines in terms of technical skill and knowledge. However, what really separates him from others is his ability to explain complex ideas in simple, digestible ways. Even the most non-technical of people can understand what he is describing and that is completely attributable to his stellar ability to communicate effectively. I could personally see him in action as he delivered support to customers over the phone, and I was struck by his professionalism and dedication to not only answer their questions but ensure their complete satisfaction. It is my pleasure to recommend Lukasz to the highest extent.
Henry Shen
Lukasz is a vault of techinical knowledge. Even more impressive is his ability to explain things in layman's terms so that even the most technologically challenged (myself included) can understand and retain the information. Lukasz would be a great asset to any company.
Credentials
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IPcenter Certified Associate
IPsoftJan, 2017- Nov, 2024
Experience
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Cigna Healthcare
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Hospitals and Health Care
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700 & Above Employee
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Senior DevOps/Infrastructure Engineer
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Nov 2020 - Present
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Infrastructure Engineer
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Apr 2019 - Nov 2020
Manage a RHEL based environment and support the following technologies:- Jboss Fuse- Layer 7 Gateway- Splunk- Ansible Based Automation- IBM uDeploy- Dynatrace- Jboss EAP- Redis Openshift
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IPsoft
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United States
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IT Services and IT Consulting
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300 - 400 Employee
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Applications Administrator Shift Lead
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Feb 2016 - Apr 2019
o Lead the Application Department shift and coordinate with IPsoft engineers in the US and India within the department o Participated in shift lead meetings with the team lead and management to address current issues and improve workflow and efficiency in the department o Supported Linux and Windows infrastructures which contained applications and appliances such as Apache, BIP F5, Netscalers, Tomcat, JBoss, WebSphere, Weblogic, IBM WebSEAL, IBM ISAM, API/XML Gateway o Perform major infrastructure changes in client production and staging environments; such as modifying DNS records, deploying middleware applications, modifying application traffic through F5 and Netscaler load balancers, modifying application configurations, OS patching o Perform technical reviews for clients upon request for infrastructure changes, patching requests, DNS modification requests, production code drops o Held recorded learning sessions to teach fellow IPsoft employees and contribute to IPsoft's knowledge base
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Comodo
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United States
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Computer and Network Security
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300 - 400 Employee
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Senior Technical Support Specialist
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Jan 2013 - Feb 2016
o Assist customers via phone and ticketing (email) based support installing and troubleshooting digital certificates such as SSL, S/MIME (email), Code Signing Certificates o Assist reseller integrators and enterprise customers with Comodo's ordering APIs for digital certificates o Product support lead for COMODO's HackerGuardian PCI scanning product which is powered by the Nessus scanning engine o Product support lead for COMODO's DNSbyComodo product o Product support lead for COMODO's Certificate Manager product o Update Technical Knowledge base articles as needed o Perform UAT testing for Comodo's Certificate Manager product and other products as needed
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Star Micronics
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Product Engineer
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Jan 2010 - Jan 2013
• Performed complex product testing with Star receipt printers and upcoming products, drivers, bundled software, and SDKs for Windows, Mac OS, Linux, iOS, and Android • Assist managers, employees, and Star Micronic’s integration partners with technical projects • Provided technical assistance to Star Micronics’ major customers such as AT&T, Apple, critical resellers, and Point of Sale vendors with technical support for issues which arose • Setup trade show demos for company functions and industry trade show events • Assisted customers by phone and email to install or troubleshoot Star receipt printers on Windows, Mac OS:X, Linux, iOS, and Android platforms • Wrote technical instructions to install and configure Star Micronics printers on various operating system platforms, and with various Point of Sale software
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LAN Doctors Inc.
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Secaucus, NJ
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IT Consultant
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2008 - 2009
o Performed a e-mail migration project where over 200 e-mail accounts were migrated from an Exchange server in New Jersey to an Exchange server in Hong Kong while keeping all the users' e-mail data present without data corruption or loss o Performed I.T. department tasks such as assisting users with general PC issues, managing users via active directory, and managing help desk tickets using an in-house ticket system. o Performed a e-mail migration project where over 200 e-mail accounts were migrated from an Exchange server in New Jersey to an Exchange server in Hong Kong while keeping all the users' e-mail data present without data corruption or loss o Performed I.T. department tasks such as assisting users with general PC issues, managing users via active directory, and managing help desk tickets using an in-house ticket system.
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Education
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DeVry University
Bachelor of Science (BS), Computer Network and Communications Management
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