Lukasz Drozdek

Sales and Partnership Manager at Neopay
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Contact Information
us****@****om
(386) 825-5501
Location
Warsaw, Mazowieckie, Poland, PL
Languages
  • polski -
  • angielski -
  • hiszpański -
  • rosyjski -

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Experience

    • Lithuania
    • Financial Services
    • 1 - 100 Employee
    • Sales and Partnership Manager
      • Aug 2023 - Present

    • Poland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Partnerships Director
      • Jul 2022 - Aug 2023

    • Customer Success Specialist
      • Jul 2022 - Jul 2022

      Working as a Customer Success Specialist in Tokenguard. Tokenguard delivers a complete solution for protocol owners to grow their user and investor base with a safe state of mind. Our mission is to make blockchain transparent and help your protocol grow faster!🚀We're building software that helps extract, visualize and secure blockchain data in one place. With our tools, you can track and understand the user behavior behind it. Tokenguard key features are:✅ Token Analytics✅ Security Monitor✅ Smart Contract Code Verification Show less

    • Poland
    • Software Development
    • 1 - 100 Employee
    • Customer Success Consultant
      • Feb 2022 - Apr 2022

    • Greece
    • Financial Services
    • 700 & Above Employee
    • Customer and Sales Support Consultant
      • Feb 2020 - Dec 2021

      Backoffice activities related to sales support and IT troubleshooting - Excellent customer and technical support provided for merchants in Polish market (POS devices issues, wallet and account queries) - Handling e-commerce queries - plug-ins integration (WooCommerce, Prestashop, Magento, Shopify), Pay-by-link methods (Przelewy24, PayU, BLIK), online marketplaces, Web POS solutions - Handling KYC verification processes for Polish merchants - All activities made using JIRA/Confluence, Dynamics CRM, Sales Hub, Microsoft Teams on daily basis Show less

    • Poland
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Cash Collection Specialist
      • Jan 2019 - Jun 2019

      - Cash collection services related to US market customers for Elekta (mainly hospitals) - Outstanding balance and overdue invoices status monitoring for medical equipment and service agreements - Sending email reminders to customers - Creating credit notes and sales tax adjustments documentation in M3 and Salesforce applications - Providing support for Bank and Payments department related to payments discrepancies - Cash collection services related to US market customers for Elekta (mainly hospitals) - Outstanding balance and overdue invoices status monitoring for medical equipment and service agreements - Sending email reminders to customers - Creating credit notes and sales tax adjustments documentation in M3 and Salesforce applications - Providing support for Bank and Payments department related to payments discrepancies

    • Switzerland
    • Financial Services
    • 100 - 200 Employee
    • Cash Collection Specialist
      • Sep 2018 - Nov 2018

      - Creating Minus Balance Saldo reports for merchants – terminal users - Writing-off minus balances in PASS application software - Sending reminders with past due invoices to merchants - Creating Minus Balance Saldo reports for merchants – terminal users - Writing-off minus balances in PASS application software - Sending reminders with past due invoices to merchants

    • United States
    • 700 & Above Employee
    • Administrator HR
      • Aug 2017 - May 2018

      - Onboarding process administration for new hires within Amazon company in the Polish market both for fulfillment centers and corporate offices - Auditing data in PeopleSoft and HR documentation data management in OnBase/MyDocs apps - Communication with external payroll vendor - Preparing hiring documentation after consultation with legal department - Onboarding process administration for new hires within Amazon company in the Polish market both for fulfillment centers and corporate offices - Auditing data in PeopleSoft and HR documentation data management in OnBase/MyDocs apps - Communication with external payroll vendor - Preparing hiring documentation after consultation with legal department

    • United States
    • Software Development
    • 700 & Above Employee
    • Associate Technical Support Representative
      • Jul 2016 - Jul 2017

      - Providing technical support for all internal users within the company regarding access to the wide range of applications and databases (including Sabre, Amadeus, Admin Tools, Eureka, Worldspan) - Compliance with internal procedures for identification - Collecting approvals from authorized persons - Quality assurance tasks, troubleshooting and contact with users by email - Providing technical support for all internal users within the company regarding access to the wide range of applications and databases (including Sabre, Amadeus, Admin Tools, Eureka, Worldspan) - Compliance with internal procedures for identification - Collecting approvals from authorized persons - Quality assurance tasks, troubleshooting and contact with users by email

    • Project Financial Manager
      • Oct 2014 - May 2015

    • United States
    • Financial Services
    • 700 & Above Employee
    • Credit Risk Associate
      • Apr 2014 - Oct 2014

    • United States
    • International Affairs
    • 700 & Above Employee
    • Project Coordinator Assistant
      • Dec 2011 - Dec 2013

      - Working with ERP management system providing support for UN agencies (ATLAS) and dealing with financial transactions - Preparing monthly applications for payment within European Social Fund project - Monitoring and archiving project outputs and results - Budget planning and monitoring - Making and monitoring all accounting journal entries within the project using accountancy software Symphonia - Cooperation with substantial coordinators in order to realize project purposes - Financial and project reporting to Project Leader and other external institutions - Delegating financial responsibilities to interns and other staff members Show less

Education

  • Uniwersytet Ekonomiczny w Krakowie
    Licentiate degree, Spatial Economy
    2008 - 2010
  • Uniwersytet Jagielloński w Krakowie
    Master's degree, Europeistyka
    2004 - 2009
  • Uniwersytet Jagielloński w Krakowie

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