Lukasz Drozdek
Sales and Partnership Manager at Neopay- Claim this Profile
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polski -
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angielski -
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hiszpański -
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rosyjski -
Topline Score
Bio
Experience
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Neopay
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Lithuania
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Financial Services
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1 - 100 Employee
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Sales and Partnership Manager
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Aug 2023 - Present
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Tokenguard.io
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Poland
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IT Services and IT Consulting
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1 - 100 Employee
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Partnerships Director
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Jul 2022 - Aug 2023
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Customer Success Specialist
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Jul 2022 - Jul 2022
Working as a Customer Success Specialist in Tokenguard. Tokenguard delivers a complete solution for protocol owners to grow their user and investor base with a safe state of mind. Our mission is to make blockchain transparent and help your protocol grow faster!🚀We're building software that helps extract, visualize and secure blockchain data in one place. With our tools, you can track and understand the user behavior behind it. Tokenguard key features are:✅ Token Analytics✅ Security Monitor✅ Smart Contract Code Verification Show less
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Primetric - Profitability and Utilization Management Software
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Poland
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Software Development
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1 - 100 Employee
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Customer Success Consultant
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Feb 2022 - Apr 2022
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Viva Wallet (vivawallet.com)
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Greece
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Financial Services
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700 & Above Employee
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Customer and Sales Support Consultant
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Feb 2020 - Dec 2021
Backoffice activities related to sales support and IT troubleshooting - Excellent customer and technical support provided for merchants in Polish market (POS devices issues, wallet and account queries) - Handling e-commerce queries - plug-ins integration (WooCommerce, Prestashop, Magento, Shopify), Pay-by-link methods (Przelewy24, PayU, BLIK), online marketplaces, Web POS solutions - Handling KYC verification processes for Polish merchants - All activities made using JIRA/Confluence, Dynamics CRM, Sales Hub, Microsoft Teams on daily basis Show less
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Elekta Business Services Sp. z o. o.
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Poland
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Medical Equipment Manufacturing
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1 - 100 Employee
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Cash Collection Specialist
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Jan 2019 - Jun 2019
- Cash collection services related to US market customers for Elekta (mainly hospitals) - Outstanding balance and overdue invoices status monitoring for medical equipment and service agreements - Sending email reminders to customers - Creating credit notes and sales tax adjustments documentation in M3 and Salesforce applications - Providing support for Bank and Payments department related to payments discrepancies - Cash collection services related to US market customers for Elekta (mainly hospitals) - Outstanding balance and overdue invoices status monitoring for medical equipment and service agreements - Sending email reminders to customers - Creating credit notes and sales tax adjustments documentation in M3 and Salesforce applications - Providing support for Bank and Payments department related to payments discrepancies
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Worldline Switzerland
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Switzerland
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Financial Services
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100 - 200 Employee
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Cash Collection Specialist
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Sep 2018 - Nov 2018
- Creating Minus Balance Saldo reports for merchants – terminal users - Writing-off minus balances in PASS application software - Sending reminders with past due invoices to merchants - Creating Minus Balance Saldo reports for merchants – terminal users - Writing-off minus balances in PASS application software - Sending reminders with past due invoices to merchants
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Amazon Logistics
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United States
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700 & Above Employee
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Administrator HR
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Aug 2017 - May 2018
- Onboarding process administration for new hires within Amazon company in the Polish market both for fulfillment centers and corporate offices - Auditing data in PeopleSoft and HR documentation data management in OnBase/MyDocs apps - Communication with external payroll vendor - Preparing hiring documentation after consultation with legal department - Onboarding process administration for new hires within Amazon company in the Polish market both for fulfillment centers and corporate offices - Auditing data in PeopleSoft and HR documentation data management in OnBase/MyDocs apps - Communication with external payroll vendor - Preparing hiring documentation after consultation with legal department
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Expedia Group
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United States
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Software Development
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700 & Above Employee
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Associate Technical Support Representative
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Jul 2016 - Jul 2017
- Providing technical support for all internal users within the company regarding access to the wide range of applications and databases (including Sabre, Amadeus, Admin Tools, Eureka, Worldspan) - Compliance with internal procedures for identification - Collecting approvals from authorized persons - Quality assurance tasks, troubleshooting and contact with users by email - Providing technical support for all internal users within the company regarding access to the wide range of applications and databases (including Sabre, Amadeus, Admin Tools, Eureka, Worldspan) - Compliance with internal procedures for identification - Collecting approvals from authorized persons - Quality assurance tasks, troubleshooting and contact with users by email
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Project Financial Manager
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Oct 2014 - May 2015
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Citi
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United States
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Financial Services
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700 & Above Employee
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Credit Risk Associate
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Apr 2014 - Oct 2014
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UNDP
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United States
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International Affairs
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700 & Above Employee
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Project Coordinator Assistant
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Dec 2011 - Dec 2013
- Working with ERP management system providing support for UN agencies (ATLAS) and dealing with financial transactions - Preparing monthly applications for payment within European Social Fund project - Monitoring and archiving project outputs and results - Budget planning and monitoring - Making and monitoring all accounting journal entries within the project using accountancy software Symphonia - Cooperation with substantial coordinators in order to realize project purposes - Financial and project reporting to Project Leader and other external institutions - Delegating financial responsibilities to interns and other staff members Show less
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Education
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Uniwersytet Ekonomiczny w Krakowie
Licentiate degree, Spatial Economy -
Uniwersytet Jagielloński w Krakowie
Master's degree, Europeistyka -
Uniwersytet Jagielloński w Krakowie