Lukas Maier
Bartender at Beertown Public House- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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ProServe Alberta
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Smart Serve Ontario
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Experience
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Beertown Public House
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Canada
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Restaurants
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1 - 100 Employee
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Bartender
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Apr 2023 - Present
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Certified Team developer
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Mar 2017 - Sep 2023
Responsible for proper staff training and store openings. Through thorough and intense training, I set other employees up for success by instilling the Milestones brand within them. Ensuring all specs, standards and regulations are met. Certified as part of the health & safety committee.
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Variable Manager
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2016 - Jan 2018
I actively managed operations at Milestones, Markham, one of the first locations to experience a full-rebrand. I was responsible for recruiting, training and motivating a staff of over 40+ members. I designated sections, confirmed and handled large corporate guest reservations, replenish food items, supervise the floor, and handled scheduling. I supported every area of the restaurant by helping to run food, handle expo, or providing support to the back-up bar. I strived to create a happy, healthy, safe work environment for every employee and I aim to go over-and-above my expected duties to ensure patrons have a truly memorable dining experience. Show less
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Server
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2015 - 2015
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Server
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2014 - 2015
As a server, I delivered an exceptional dining experience and prompt service. I had an unparalleled track record for upsells on premium beverages and weekly features. I answered customer questions about menu options, made meal suggestions when requested, and resolved customer concerns promptly. I effectively anticipated guest service needs and . I accurately recorded guest orders and diligently relayed special requests, dietary needs and or allergies to kitchen staff. I fostered positive guest relations experience while bringing energy and fun to each dining experience.I received training in:- Allergy protocol- Restaurant safety- Safe knife handling- WHMIS - Accessibility training Show less
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Host and Guest Service Assistant (GSA)
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2011 - 2013
I provided a friendly, personalized and welcoming front-entrance experience for all guests from greeting to escorting guests to tables. I answered phone calls and handled large party reservations in a courteous manner. During each shift, I established a rotation for servers so each section was maintained by servers in a timely and efficient manner. I directed hosts where to bring guests, and identified which tables needed to be cleared. By virtue of my ability to manage the front of house, I held a lead host position and was offered additional duties of a guest service assistant (GSA). In this position, I also ran food, drinks and acted as back-up support for servers. Show less
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The Keg Steakhouse + Bar
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Canada
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Food and Beverage Services
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700 & Above Employee
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Heart of House Employee
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Jun 2010 - Oct 2010
Maintained clean, sanitary stock of dishes and cutlery, Sorted and polished silver wear, Ran dishes through the washing and rinsing cycle, Dispensed clean dishes and cutlery to the appropriate storage area, Required to work independently and as part of a team Maintained clean, sanitary stock of dishes and cutlery, Sorted and polished silver wear, Ran dishes through the washing and rinsing cycle, Dispensed clean dishes and cutlery to the appropriate storage area, Required to work independently and as part of a team
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Education
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2013 - 2015
Georgian College
Diploma, Hospitality Administration/Management -
2008 - 2012
Dr. John M. Denison Secondary School
High School Diploma, Regular/General High School/Secondary Diploma Program
Community
