Lukas Petrauskas
Linux System Administrator at Hostinger International- Claim this Profile
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Bio
Experience
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Hostinger International
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Lithuania
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IT Services and IT Consulting
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700 & Above Employee
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Linux System Administrator
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Jul 2023 - Present
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Customer Success Specialist
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Sep 2021 - Jul 2023
As a Senior Technical IT Support Specialist at Hostinger, I am responsible for ensuring seamless service delivery and providing the highest level of customer satisfaction. With extensive knowledge and experience in web and email hosting, including WordPress-based websites and DNS zone management, I ensure that our clients receive top-notch support and assistance in managing their hosting environment.Key responsibilities include:- Resolve complex hosting issues.- Enhance system performance.- Train and mentor support staff.- Maintain clear client communication.- Stay current on industry trends.In my role at Hostinger, I am committed to delivering exceptional support and driving continuous improvements to meet and exceed our clients' expectations. My expertise in troubleshooting WordPress-based websites and addressing DNS zone issues further enables me to provide comprehensive assistance to our diverse clientele. Show less
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Service Staff
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Jul 2020 - Feb 2021
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Education
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Vilniaus Kolegija/University of Applied Sciences
Bachelor's degree, Computer Software Engineering -
Šiaulių universitetinė gimnazija
Secondary education