Lukas Petrauskas

Linux System Administrator at Hostinger International
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Contact Information
us****@****om
(386) 825-5501
Location
Vilniaus, Lithuania, LT

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Experience

    • Lithuania
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Linux System Administrator
      • Jul 2023 - Present

    • Customer Success Specialist
      • Sep 2021 - Jul 2023

      As a Senior Technical IT Support Specialist at Hostinger, I am responsible for ensuring seamless service delivery and providing the highest level of customer satisfaction. With extensive knowledge and experience in web and email hosting, including WordPress-based websites and DNS zone management, I ensure that our clients receive top-notch support and assistance in managing their hosting environment.Key responsibilities include:- Resolve complex hosting issues.- Enhance system performance.- Train and mentor support staff.- Maintain clear client communication.- Stay current on industry trends.In my role at Hostinger, I am committed to delivering exceptional support and driving continuous improvements to meet and exceed our clients' expectations. My expertise in troubleshooting WordPress-based websites and addressing DNS zone issues further enables me to provide comprehensive assistance to our diverse clientele. Show less

    • Service Staff
      • Jul 2020 - Feb 2021

Education

  • Vilniaus Kolegija/University of Applied Sciences
    Bachelor's degree, Computer Software Engineering
    2020 - 2024
  • Šiaulių universitetinė gimnazija
    Secondary education
    2015 - 2019

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