Lukas Herman
Support Engineer at WIT: (WORKSHOP IT LTD.)- Claim this Profile
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Bio
Credentials
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CompTIA A+
CompTIAOct, 2019- Nov, 2024
Experience
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WIT: (WORKSHOP IT LTD.)
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Support Engineer
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Nov 2019 - Present
- Providing 1st and 2nd Line support to business users - Providing 1st and 2nd Line support to business users
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IT Career Switch
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United Kingdom
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IT Services and IT Consulting
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200 - 300 Employee
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IT Technician Traineeship
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Jun 2019 - Oct 2019
The IT Technician Traineeship specialized in preparing me for the IT Support sector through a series of intense courses and practical application. Courses studied included: CompTIA A+, Network+, Security+, MCSA Microsoft Windows 7 & 10, Cisco CCENT ● Installing, Configuring & migrating windows 7 and 10 Operating Systems ● Configuring Security systems & windows firewall ● Troubleshooting common system problems ● Configuring and managing printers, configuring mobile devices ● Configure, manage, and maintain essential network devices ● Design and implementing a functional network ● Active Directory – unlocking user accounts, resetting passwords, searching users ● Implement network security, standards, and protocols Show less
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Benugo
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United Kingdom
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Food & Beverages
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500 - 600 Employee
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Chef De Partie
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May 2017 - Nov 2017
- Preparing mostly cold foods - Ordering ingredients and keeping the whole kitchen in perfect condition - Preparing mostly cold foods - Ordering ingredients and keeping the whole kitchen in perfect condition
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Workshop Coffee
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United Kingdom
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Food and Beverage Services
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1 - 100 Employee
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Chef De Partie
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May 2013 - Jan 2017
- Preparing and cooking food according to recipes, quality standards, presentation standards, and food preparation checklist - Operating ovens, stoves, grills, microwaves, and fryers - Preparing and cooking food according to recipes, quality standards, presentation standards, and food preparation checklist - Operating ovens, stoves, grills, microwaves, and fryers
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NTK - National Library of Technology
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Czechia
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Libraries
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1 - 100 Employee
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Front Desk Receptionist
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Jul 2010 - Apr 2013
- Responsibility for the smooth operation of reception - Administration, preparation of schedules - Accountability for a team of 6 receptionists - Responsibility for the smooth operation of reception - Administration, preparation of schedules - Accountability for a team of 6 receptionists
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Digistyl s.r.o.
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Litomysl
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Shop Assistant
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Oct 2009 - May 2010
- Responsibility for the entrusted shop, sell and service PC’s - Responsibility for the entrusted shop, sell and service PC’s
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Pontlands Park Hotel
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United Kingdom
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Hospitality
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1 - 100 Employee
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Receptionist
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Oct 2008 - Oct 2009
- Reception operation, taking care of guests and liaising with the clients - Receiving phone calls, booking accommodation - Reception operation, taking care of guests and liaising with the clients - Receiving phone calls, booking accommodation
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Education
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High School of Business and Service Chocen
High School Diploma, Business, Management, Marketing, and Related Support Services