Lukáš Andres

Salesforce Analyst at Enehano Solutions - Salesforce Partner for Complex Enterprise Projects
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Contact Information
us****@****om
(386) 825-5501
Location
Prague Metropolitan Area, CZ
Languages
  • Czech Native or bilingual proficiency
  • English Professional working proficiency
  • German Limited working proficiency
  • Russian Elementary proficiency

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Credentials

  • Salesforce Certified Sharing and Visibility Architect
    Salesforce
    Jun, 2023
    - Oct, 2024
  • Salesforce Certified Strategy Designer
    Salesforce
    Mar, 2023
    - Oct, 2024
  • Salesforce Certified Business Analyst
    Salesforce
    Aug, 2022
    - Oct, 2024
  • Salesforce Certified Advanced Administrator
    Salesforce
    May, 2022
    - Oct, 2024
  • Salesforce Certified Platform App Builder
    Salesforce
    Apr, 2022
    - Oct, 2024
  • Salesforce Certified Service Cloud Consultant
    Salesforce
    Feb, 2022
    - Oct, 2024
  • Salesforce Certified Sales Cloud Consultant
    Salesforce
    Dec, 2021
    - Oct, 2024
  • Salesforce Certified User Experience Designer
    Salesforce
    Sep, 2021
    - Oct, 2024
  • Salesforce Certified Experience Cloud Consultant
    Salesforce
    Jun, 2021
    - Oct, 2024
  • Salesforce Certified Administrator
    Salesforce
    Mar, 2021
    - Oct, 2024
  • Business Process Modeling A-Z™: Learn BPMN 2.0 From Scratch
    Udemy
    Sep, 2020
    - Oct, 2024
  • Certified Six Sigma Green Belt (+ Excel Application)
    Udemy
    Sep, 2020
    - Oct, 2024
  • Certified Six Sigma White Belt + Real Case (BKO Accredited)
    Udemy
    Sep, 2020
    - Oct, 2024
  • Google Analytics for Beginners
    Google
    Aug, 2020
    - Oct, 2024
  • Salesforce Certified AI Associate
    Salesforce

Experience

    • Czechia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Salesforce Analyst
      • Feb 2021 - Present

      → Business & IT Analysis → Advanced Admin & Head of SF Administration Competence → Team Leader → UX → Salesforce consulting and implementation → Digital transformation → Business & IT Analysis → Advanced Admin & Head of SF Administration Competence → Team Leader → UX → Salesforce consulting and implementation → Digital transformation

    • Czechia
    • IT Services and IT Consulting
    • Lecturer
      • Oct 2022 - Present

      Salesforce Administrator Course Salesforce Flows Course Salesforce Administrator Course Salesforce Flows Course

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business Analyst - Public Sector
      • Aug 2019 - Mar 2021

      Key responsibilities:- participating in studies and analysis for European Commission or Czech ministries- conducting researches on various topics (e.g. current global trends or EU funds implementation)- process analysis, modelling and evaluation- preparing tenders for public procurement

    • Project Manager Intern
      • Sep 2019 - Dec 2019

      - creating layouts for public tender selection processes- participating in meetings with stakeholders- elaborating interim/final reports and its completion- incorporating client's comments/feedback

    • Czechia
    • Rail Transportation
    • 1 - 100 Employee
    • Project Manager
      • Jun 2019 - Jul 2019

      Key responsibilies: - managing several projects (e.g. implementation of warehousing IS, warehouse relocation) - elaborating project plans - communicating with external suppliers Key responsibilies: - managing several projects (e.g. implementation of warehousing IS, warehouse relocation) - elaborating project plans - communicating with external suppliers

    • Czechia
    • Legal Services
    • 1 - 100 Employee
    • Client Intake Coordinator
      • Jan 2018 - Jun 2019

      Key responsibilities: - complete management of the admission process of new clients - overseeing compliance of client intake process with company standards - examining potential conflicts of interest - maintaining a company database - coordination with foreign offices within the Client Intake process Key responsibilities: - complete management of the admission process of new clients - overseeing compliance of client intake process with company standards - examining potential conflicts of interest - maintaining a company database - coordination with foreign offices within the Client Intake process

    • United States
    • Human Resources Services
    • 700 & Above Employee
    • GV Associate Service Center Representative, DACH
      • Nov 2015 - Aug 2017

      Key responsibilities: - responding to inquiries on a specific problems with a payroll or/and related issues - being an administrative support for the DACH payroll team - ensuring that referral information/issue is appropriately forwarded to a relevant service/person, using SAP CRM ticket system - following up with customers on issues that cannot be resolved immediately - solving portal issues of the clients - work with SAP on daily basis - processing all the requests for access to SAP from our clients - preparing analysis, reports, certificates for the client’s employees using SAP Show less

    • Czechia
    • Information Technology & Services
    • 1 - 100 Employee
    • Sales Support
      • Jul 2015 - Aug 2015

      Searching for potential new clients and communication with them Searching for potential new clients and communication with them

Education

  • University of Economics, Prague
    Ing., International Business
    2018 - 2021
  • National Chengchi University
    Exchange Study Programme, Business Administration, Management and Operations
    2020 -
  • École des sciences de la gestion (ESG UQAM)
    Exchange Study Programme, International Business/Trade/Commerce
    2017 -
  • University of Economics, Prague
    Bc., International Studies - Diplomacy
    2015 - 2018
  • Secondary School for Administration of the European Union
    Diplomatic Services
    2011 - 2015

Community

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