Experience

Adam House - A Home for Refugees

• Canada
• Civic and Social Organizations
• 1 - 100 Employee

• Volunteer

  • Jul 2023 - Present

  a home, support & advocacy for refugees a home, support & advocacy for refugees



Oasis Dufferin Community Center

• Volunteer

  • Oct 2021 - Jul 2023

  charitable social organization charitable social organization



Ana Bailao Mayoral Campaign Office

• Volunteer

  • Apr 2023 - Jun 2023

  Providing high standard customer service. Providing high standard customer service.



Banco SOL

• Angola
• Banking
• 200 - 300 Employee

• Credit Analyst

  • Feb 2012 - Jun 2021

  Credit analyst based on sales banking products and personal and commercial loans; Consulted, negotiated, and advised clients on their financial transactions, credit limits, and payment terms; Reviewed credit applications;Recommended credit according to the credit-granting principles, ensuring compliance at all times; Exceeded the customers' expectations by developing accurate credit information and making reasonabledecisions to renew or extend loans; Collected funds owing from debtor firms;Interacting and helping clients to reach their financial goals and helping business and entrepreneurs to grow and diversify their businesses. Show less

• Customer Service Representative

  • Feb 2010 - Nov 2012

  Identified customers' needs and provided advice and guidance on financial solutions, using promotional flyers to help promote banking products based on defined marketing strategies;Daily financial transactions, deposits, and withdrawals;Executed routine tasks such as service requests, transactions, open accounts, and queries. Providing information to clients, organizing and documenting files