Experience

CARAT* London

• Retail
• 1 - 100 Employee

• E-Commerce Dispatch Assistant

  • Feb 2020 - Present



The Genuine Dining Co.

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Venue General Manager

  • Apr 2019 - Sep 2019

  Responsible for running all aspects of the business, full financial control as well as payroll administration, events planning and managing the Café. Working closely with customers to build relations and provide all services that they expect. Researching and modifying venues offering in retail stock as well as Cafes offering. Responsible for running all aspects of the business, full financial control as well as payroll administration, events planning and managing the Café. Working closely with customers to build relations and provide all services that they expect. Researching and modifying venues offering in retail stock as well as Cafes offering.



Coco Gold ltd

• General Manager

  • Jun 2017 - Feb 2019

  Responsible for all areas of the business and for leading team to deliver results. Working to improve operations, sales and profitability. Continuously reviewing and managing team performance. Providing exceptional experience for customers. Managing staff training requirements, taking care of day to day booking system and providing advice by answering a variety of inquiries from potential customers via phone and email. Responsible for all areas of the business and for leading team to deliver results. Working to improve operations, sales and profitability. Continuously reviewing and managing team performance. Providing exceptional experience for customers. Managing staff training requirements, taking care of day to day booking system and providing advice by answering a variety of inquiries from potential customers via phone and email.



DeRosier Chocolates

• United Kingdom
• Food Production
• 1 - 100 Employee

• Manager

  • May 2014 - May 2017

  I was responsible for the appearance of the store whilst also ensuring high customer service experience in fast-paced environment. During my time as a manager I had to utilize my multi-tasking skills to train staff whilst also maintaining my managerial roles. I was responsible for the appearance of the store whilst also ensuring high customer service experience in fast-paced environment. During my time as a manager I had to utilize my multi-tasking skills to train staff whilst also maintaining my managerial roles.



Villiers All Day

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Shift Manager/ Barista

  • May 2014 - Nov 2015

  As a shift manager on top of my barista duties I was responsible for ordering stock and dealing with the suppliers, banking and back office day to day maintenance, making sure that accounting team had all the invoices up to date. I was hiring staff and training them to high standards. As a shift manager on top of my barista duties I was responsible for ordering stock and dealing with the suppliers, banking and back office day to day maintenance, making sure that accounting team had all the invoices up to date. I was hiring staff and training them to high standards.



LOCAL HERO (KINGSTON,FULHAM)

• Manager

  • Oct 2008 - Jun 2013

  I worked in Local Hero Fulham for few years starting as a barista and over the years I was promoted to be a manager. I was managing Kingston coffee shop and then I went back to manage Fulham shop. I was responsible for hiring and training staff. Running of the cafe on day to day basis, taking care of stock and financial control. Staff management and assessment. I worked in Local Hero Fulham for few years starting as a barista and over the years I was promoted to be a manager. I was managing Kingston coffee shop and then I went back to manage Fulham shop. I was responsible for hiring and training staff. Running of the cafe on day to day basis, taking care of stock and financial control. Staff management and assessment.



Belushis Bar

• United States
• Restaurants
• 1 - 100 Employee

• Assistant Manager

  • Mar 2007 - Oct 2008

  As a Assistant Manager I was working close with General Manager to achieve daily and monthly targets. I was responsible for general running of the bar. Cellar maintenance and stock control. Filling in all back office online systems and making sure all expenses and invoices are correct, banking is done on a daily basis and staff holidays are up to date. Training of the staff and staff management. As a Assistant Manager I was working close with General Manager to achieve daily and monthly targets. I was responsible for general running of the bar. Cellar maintenance and stock control. Filling in all back office online systems and making sure all expenses and invoices are correct, banking is done on a daily basis and staff holidays are up to date. Training of the staff and staff management.