Luis Santiago

Cloud / Infrastructure Specialist at RMI Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
St Cloud, Florida, United States, US

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Credentials

  • HDI Certified Customer Support Representative
    Help Desk Institute

Experience

  • RMI Corporation
    • United States
    • Software Development
    • 1 - 100 Employee
    • Cloud / Infrastructure Specialist
      • Jan 2015 - Present

      Responsible for internal / external support for Office 365 cloud services including SharePoint online, Exchange Online and Office ProPlus. Responsible for setup and troubleshooting in cloud based Dynamics NAV environment for customers. Responsible for internal IT support including server backup and maintenance, disaster recovery plan, database administration, networking, general hardware and end user support. Responsible for internal / external support for Office 365 cloud services including SharePoint online, Exchange Online and Office ProPlus. Responsible for setup and troubleshooting in cloud based Dynamics NAV environment for customers. Responsible for internal IT support including server backup and maintenance, disaster recovery plan, database administration, networking, general hardware and end user support.

Education

  • Central Connecticut State University
    Master’s Degree, Computer/Information Technology Administration and Management
    2013 - 2015

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