Luis Fernando Santana

Business Development Executive / Trainer at Olive Safety
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE
Languages
  • Português Native or bilingual proficiency
  • Ingles Native or bilingual proficiency
  • Espanhol Full professional proficiency

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Credentials

  • Manual Handling Instructor
    Quality and Qualifications Ireland (QQI)
    Feb, 2020
    - Nov, 2024
  • Training Delivery and Evaluation (trainer the trainer)
    Quality and Qualifications Ireland (QQI)
    Feb, 2020
    - Nov, 2024
  • Cardiac First Responder Instructor
    Pre-Hospital Emergency Care Council
    Feb, 2019
    - Nov, 2024
  • First Aid Responder Instructor
    Pre-Hospital Emergency Care Council
    Feb, 2019
    - Nov, 2024

Experience

    • Ireland
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Business Development Executive / Trainer
      • May 2018 - Present

      Identify new sales leads, researching organisations and individuals online but also identify decision-makers.Maintaining fruitful relationships with existing customers and create a rapport with new clients via phone and email. Identify the needs of different industries and present solutions to make their businesses more efficient, safe and compliant.Develop quotes and proposals tailoring them for each client as well as negotiating and renegotiating by phone, email, and in-person.Diagnose of the specific training to ensure organisations will be compliant with legislation and HSADelivery of compulsory training such as Manual Handling, Fire Marshal, First Aid Responder, Cardiac First Responder, VDU and GDPR. Evaluate the quality of the training delivered using technical-scientific methods.Monitoring the post-training to ensure the learning of the participants were successfully kept and the skills are used on the day-to-day. Analyse the impact of the training on business performance.

    • Business Development Associate / Admin
      • May 2017 - May 2018

      Responsible for generating and collecting new leads. As a result, contact potential clients through cold calls and emails. Establish and maintain exceptional rapport with new and strengthen current clients relationship, promoting the services offered by the organisation and increase brand awareness.Enlightening the management with insights regarding clients and help to create strategies.Identify needs for compulsory training and certifications of company and staff to comply with the legislation and satisfactory met demands of tenders.Organise and filling staff training certification in an adequate and responsible manner.

    • Ireland
    • Food and Beverage Services
    • 1 - 100 Employee
    • Brand Ambassador
      • Sep 2016 - May 2017

    • Ireland
    • Beverage Manufacturing
    • 400 - 500 Employee
    • Brand Ambassador
      • Jan 2014 - Sep 2016

      Responsible to deliver high customer service to clients through enlightening presentations that aim educate customers about the brand products supplying them with best experience. Applying consistent sales strategies according to management plan that led to sales growth in the distillery above the target. In addition, responsible to establish and consolidate relationship with customers increasing brand awareness and word-of-mouth among them. Provide insight to management based in customer's feedback develop new sales strategies and goals to the company.

Education

  • Digital Marketing Institute
    Professional, Digital Marketing
    2017 - 2017
  • University of Hertfordshire
    Bachelor of Arts (Honours) in Business Administration, Business Administration and Management
    2013 - 2016
  • College Of Computer Technology - CCT
    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
    2013 - 2015

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