Luisana Pérez
Solutions Development Specialist, USA-Microsoft Azure at Ingram Micro Cloud- Claim this Profile
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Spanish Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Balancing Multiple Roles as a Leader
LinkedInSep, 2022- Nov, 2024 -
Career Insights for Tech Professionals
LinkedInSep, 2022- Nov, 2024 -
Critical Thinking for Better Judgment and Decision-Making
LinkedInSep, 2022- Nov, 2024 -
Having Career Conversations with Your Team
LinkedInSep, 2022- Nov, 2024 -
How to Be a Good Mentee and Mentor
LinkedInSep, 2022- Nov, 2024 -
Management Foundations
LinkedInSep, 2022- Nov, 2024 -
Project Management: Solving Common Project Problems
LinkedInSep, 2022- Nov, 2024 -
Critical Thinking
LinkedInAug, 2022- Nov, 2024 -
Microsoft Certified: Azure Fundamentals
MicrosoftJul, 2022- Nov, 2024 -
Azure Active Directory: Basics
LinkedInJun, 2022- Nov, 2024 -
Microsoft Azure: Networking Concepts (2018)
LinkedInApr, 2022- Nov, 2024 -
Asking Great Sales Questions
LinkedInMar, 2022- Nov, 2024 -
Delivery Tips for Speaking in Public
LinkedInMar, 2022- Nov, 2024 -
OneNote for Windows 10 Essential Training (2019)
LinkedInMar, 2022- Nov, 2024 -
Persuasive Selling
LinkedInMar, 2022- Nov, 2024 -
Power BI Essential Training
LinkedInMar, 2022- Nov, 2024 -
Sales Foundations
LinkedInMar, 2022- Nov, 2024 -
Sales Prospecting
LinkedInMar, 2022- Nov, 2024 -
Sales: Closing Strategies
LinkedInMar, 2022- Nov, 2024 -
Sales: Handling Objections
LinkedInMar, 2022- Nov, 2024 -
Soft Skills for Sales Professionals
LinkedInMar, 2022- Nov, 2024 -
Virtual Selling for Sales Professionals
LinkedInMar, 2022- Nov, 2024 -
Working with Upset Customers
LinkedInMar, 2022- Nov, 2024 -
Writing Emails People Want to Read
LinkedInMar, 2022- Nov, 2024 -
Learning Cloud Computing: Cloud Storage
LinkedInFeb, 2022- Nov, 2024 -
Learning Cloud Computing: Networking
LinkedInFeb, 2022- Nov, 2024 -
Sales Coaching
PRIME Business SchoolOct, 2009- Nov, 2024
Experience
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Ingram Micro Cloud
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Solutions Development Specialist, USA-Microsoft Azure
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Oct 2022 - Present
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Solution Development Specialist - Cloud IaaS
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Feb 2022 - Present
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TREXY
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Miami, Florida, Estados Unidos
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Real Estate Agent
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Jul 2019 - Present
Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments. Increased customer satisfaction ratings by addressing issues effectively for speedy resolution. Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments. Increased customer satisfaction ratings by addressing issues effectively for speedy resolution.
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Petrochemical Group USA
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United States
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Oil and Gas
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1 - 100 Employee
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Sales Manager
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Feb 2019 - Jun 2019
Continually researched new business opportunities in the market. Developed and implemented effective campaigns. Continually researched new business opportunities in the market. Developed and implemented effective campaigns.
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LUBRICANTES PEREZ MOGOLLON CASTROL
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Cúcuta, Norte de Santander, Colombia
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General Manager
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Oct 2009 - Jan 2019
Organized and prioritized work to complete assignments in a timely, efficient manner. Assisted with the recruiting and interviewing of new and potential employees. Organized and prioritized work to complete assignments in a timely, efficient manner. Assisted with the recruiting and interviewing of new and potential employees.
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GLOBOCAR MULTISERVICIOS
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Cúcuta, Norte de Santander, Colombia
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General Manager Business Development
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Sep 2009 - Jul 2015
Mitigated regulatory risks by overseeing compliance visits and adhering to protocol. Managed front-end and back-end development in the company's Portfolio Analyst, Employee Track, and Account Management systems. Mitigated regulatory risks by overseeing compliance visits and adhering to protocol. Managed front-end and back-end development in the company's Portfolio Analyst, Employee Track, and Account Management systems.
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HOGAR Y BUEN DORMIR - AMERICANA DE COLCHONES
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Cúcuta, Norte de Santander, Colombia
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Business Owner
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Jan 2010 - Jun 2015
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. Interviewed, trained, and supervised employees. Led recruitment efforts and training of new employees. Encouraged employees to do their best, and increased store productivity immensely. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. Interviewed, trained, and supervised employees. Led recruitment efforts and training of new employees. Encouraged employees to do their best, and increased store productivity immensely.
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MG SPA
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Bogota,D.C., Capital District, Colombia
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General Manager
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May 2005 - Sep 2008
Worked to achieve high customer satisfaction rates by providing optimal customer service. Worked with Customer Service and Product Development departments to enhance overall customer experience. Provided excellent customer service and achieved a high rate of client satisfaction and retention. Brought forth excellent customer service skills and a commitment to customer satisfaction. Worked to achieve high customer satisfaction rates by providing optimal customer service. Worked with Customer Service and Product Development departments to enhance overall customer experience. Provided excellent customer service and achieved a high rate of client satisfaction and retention. Brought forth excellent customer service skills and a commitment to customer satisfaction.
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Education
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Universidad de los Andes - Colombia
Master's degree, Negotiation -
Universidad Francisco de Vitoria
Master's degree, Strategic Business Management -
CESA
Bachelor of Business Administration - BBA, Business Administration and Management, General