Luisana Pérez

Solutions Development Specialist, USA-Microsoft Azure at Ingram Micro Cloud
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Spanish Native or bilingual proficiency
  • English Professional working proficiency

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Bio

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Credentials

  • Balancing Multiple Roles as a Leader
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Career Insights for Tech Professionals
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Critical Thinking for Better Judgment and Decision-Making
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Having Career Conversations with Your Team
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • How to Be a Good Mentee and Mentor
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Management Foundations
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Project Management: Solving Common Project Problems
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Critical Thinking
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Jul, 2022
    - Nov, 2024
  • Azure Active Directory: Basics
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Microsoft Azure: Networking Concepts (2018)
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Asking Great Sales Questions
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Delivery Tips for Speaking in Public
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • OneNote for Windows 10 Essential Training (2019)
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Persuasive Selling
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Power BI Essential Training
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Sales Foundations
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Sales Prospecting
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Sales: Closing Strategies
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Sales: Handling Objections
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Soft Skills for Sales Professionals
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Virtual Selling for Sales Professionals
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Working with Upset Customers
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Writing Emails People Want to Read
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Learning Cloud Computing: Cloud Storage
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Learning Cloud Computing: Networking
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Sales Coaching
    PRIME Business School
    Oct, 2009
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Solutions Development Specialist, USA-Microsoft Azure
      • Oct 2022 - Present

    • Solution Development Specialist - Cloud IaaS
      • Feb 2022 - Present

  • TREXY
    • Miami, Florida, Estados Unidos
    • Real Estate Agent
      • Jul 2019 - Present

      Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments. Increased customer satisfaction ratings by addressing issues effectively for speedy resolution. Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments. Increased customer satisfaction ratings by addressing issues effectively for speedy resolution.

    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Sales Manager
      • Feb 2019 - Jun 2019

      Continually researched new business opportunities in the market. Developed and implemented effective campaigns. Continually researched new business opportunities in the market. Developed and implemented effective campaigns.

  • LUBRICANTES PEREZ MOGOLLON CASTROL
    • Cúcuta, Norte de Santander, Colombia
    • General Manager
      • Oct 2009 - Jan 2019

      Organized and prioritized work to complete assignments in a timely, efficient manner. Assisted with the recruiting and interviewing of new and potential employees. Organized and prioritized work to complete assignments in a timely, efficient manner. Assisted with the recruiting and interviewing of new and potential employees.

  • GLOBOCAR MULTISERVICIOS
    • Cúcuta, Norte de Santander, Colombia
    • General Manager Business Development
      • Sep 2009 - Jul 2015

      Mitigated regulatory risks by overseeing compliance visits and adhering to protocol. Managed front-end and back-end development in the company's Portfolio Analyst, Employee Track, and Account Management systems. Mitigated regulatory risks by overseeing compliance visits and adhering to protocol. Managed front-end and back-end development in the company's Portfolio Analyst, Employee Track, and Account Management systems.

  • HOGAR Y BUEN DORMIR - AMERICANA DE COLCHONES
    • Cúcuta, Norte de Santander, Colombia
    • Business Owner
      • Jan 2010 - Jun 2015

      Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. Interviewed, trained, and supervised employees. Led recruitment efforts and training of new employees. Encouraged employees to do their best, and increased store productivity immensely. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. Interviewed, trained, and supervised employees. Led recruitment efforts and training of new employees. Encouraged employees to do their best, and increased store productivity immensely.

  • MG SPA
    • Bogota,D.C., Capital District, Colombia
    • General Manager
      • May 2005 - Sep 2008

      Worked to achieve high customer satisfaction rates by providing optimal customer service. Worked with Customer Service and Product Development departments to enhance overall customer experience. Provided excellent customer service and achieved a high rate of client satisfaction and retention. Brought forth excellent customer service skills and a commitment to customer satisfaction. Worked to achieve high customer satisfaction rates by providing optimal customer service. Worked with Customer Service and Product Development departments to enhance overall customer experience. Provided excellent customer service and achieved a high rate of client satisfaction and retention. Brought forth excellent customer service skills and a commitment to customer satisfaction.

Education

  • Universidad de los Andes - Colombia
    Master's degree, Negotiation
    2011 - 2012
  • Universidad Francisco de Vitoria
    Master's degree, Strategic Business Management
    2008 - 2009
  • CESA
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2005 - 2009

Community

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