Director Of Operations

• Jun 2012 - Present

Senior Program Manager

• Jun 2011 - Jun 2012

Senior Project Manager - Led POS technology related projects for company clients. Senior Project Manager - Led POS technology related projects for company clients.

President

• Apr 2009 - Jun 2011

Principal/Program Manager Results • Spearheaded the start up tasks to establish business and acquire staff. • Developed company protocols and processes including development and quality assurance strategies. • Served as senior project manager for enterprise level projects. • Managed team of 12, consisting of account managers, project managers, web developers and graphic designers to design, develop, validate and release robust client web sites. Principal/Program Manager Results • Spearheaded the start up tasks to establish business and acquire staff. • Developed company protocols and processes including development and quality assurance strategies. • Served as senior project manager for enterprise level projects. • Managed team of 12, consisting of account managers, project managers, web developers and graphic designers to design, develop, validate and release robust client web sites.

Founder & Managing Director

• Apr 2009 - May 2011

02/2008–08/2010 Latin Webzine (LW) Chicago, IL Brand Manager - Managed the creation, development and release of Latin Webzine. An innovative multi platform magazine targeting the predominantly English speaking Latino Market Results • Successfully managed the launch of this national, multi-city rmagazine from concept through execution. • Created best practices by developing and instituting formalized brands processes, streamlining web site and marketing procedures.. • Devised strategic marketing plan both, online and offline, that concentrated on brand recognition and strategic partnerships which led to a growth of 15,000 subscribers. • Devised and oversaw strategic planning development for projects, marketing, and content. • Cultivated mutually-beneficial relationships with businesses and strategic partners by leveraging exceptional negotiation, persuasion, and sale skills. • Served as executive/managing editor successfully managing all creative and content projects including sections, articles and video production. • Enhanced the public image and recognition of the brands name within the business community through new business development, community outreach, and aggressive networking. Show less

Senior Software Platform Manager

• May 2006 - Mar 2009

Project/Platform Manager. Led team of software developers, quality assurance agents, project managers and test engineers in management of entire multi-million dollar mobile software platforms, including the RAZR software platform..Results• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives for various mobile software platforms.• Maximized efficiency within the Change Control Board team by creating and executing new and more efficient defect control processes for GSM mid-tier software platforms. • Managed various Change Management related projects for various mobile software platforms.• Oversaw the lifecycle for all active change requests for the entire integration Mid Tier GMS Software Platforms (P044/P055/P063). Through CR reduction project and my leadership, I decreased processing time of CR’s by over 30%.• Oversaw the processing of all change requests for various software platforms and took actions to improve the processing of critical customer defects.• Lead various Change Control Boards (CCBs) that managed defect handling, composed of technical leads from software and hardware development teams, quality control and global test teams, to meet customer and organizational requirements for delivery of software.• Led daily conference calls with a variety of global engineers, software quality assurance managers and project managers to process critical software change requests. Responsible for delegating and managing daily action items to engineers, software quality agents, project managers and testing representatives. (P044/P052/P063 Platforms) • Responsible for assigning priority of all incoming software fixes and ensuring software quality in the process. Show less

Software Integration Manager

• Mar 2005 - May 2006

Managed software integration build team in producing software integration builds for various software platforms.Results• Assigned and managed build schedules for team of 20 integration engineers both on site and via our various global sites. • Streamlined software build process by integrating automated scripts which led to a reduction in software build releases as well as freeing up build engineers for additional tasks.• Successfully established build request process to improve relationship with various software component teams. Show less

Senior Integration Engineer

• Jun 2004 - Mar 2005

Senior Integration Engineer – Served as Senior Integration Engineer for Motorola Software Integration Team. Results• Executed software integration builds for various mobile products and delivered final images for mobile software releases.• Increase productivity of software release by holding scrum meetings between global sites (Toulouse, Beijing, and Libertyville engineers, developers, project integration leads and other software configuration managers) to coordinate proper execution of specific builds.• Designated as primary point of technical contact for the integration support of top-tier GSM phones: RAZR (30 million units worldwide), ROKR & E398 (3.7 million units worldwide), SLVR (5 million units worldwide), and upcoming RAZR iTunes and KRAZR models.• Served on Change Control Boards as a representative of the software integration team.• Mentored 2 software engineers on all Motorola processes and protocols.• Spearheaded the resolution of all software build issues and gained notoriety for consistently resolving within 24 hours. Show less

Senior Software Engineer

• Mar 2000 - May 2004

Served as senior software engineer which included both development and testing activities for Motorola’s Cellular Subsystem Development and Test Group. Results • Problem Assessor Role: developed design and code solutions for EMX2500 software Problem Reports, which were business/customer critical. • Developed various SMS feature enhancement for Mobile Control Manager (MCM). • Created test scripts which mapped to feature requirements document for SMS feature enhancements. • Technical Lead for development of Functional Area Integration Testing (FAIT). Led team of 7 software engineers which developed and created new FAX test suites for EMX Functional Areas. FAIT testing led to reduction in testing phase for EMX switch. • Led software development inspections for various functional areas of the EMX2500 switch. Show less

Software Engineer

• Jan 1998 - Feb 2000

Served as software engineer which included both development and testing activities for Motorola’s Cellular Subsystem Development and Test Group. Results • Led team of engineers who performed root-cause analysis on all Problem Reports for specific EMX Software release. Presented results to group and formulated strategy that was used to reduce defects and Problem Reports in the following Software Release. • Re-engineered Mobile Control Manager Functional Area in order to decrease the size of several critical programs. • Worked as Technical Authority: implemented and tested code solutions for EMX2500 software Problem Reports, which were business/customer critical. • Led team that executed Regression Testing on Software Release using both automated and manual testing, consistently providing results ahead of schedule. Show less