Experience

Modern Hydrogen

• United States
• Renewable Energy Equipment Manufacturing
• 1 - 100 Employee

• Director of Human Resources

  • Jan 2023 - Present

• Senior HR & Operations Manager

  • Dec 2019 - Jan 2023

  Manage and oversee all functions of HR, Recruiting, Accounting/Payroll, Procurement, Contracts, Safety, Facilities, IT, and Office Management.

• People Operations Lead

  • Jan 2019 - Dec 2019

• Office Administrator

  • Jul 2017 - Jan 2019



BMO Family Office

• Financial Services
• 100 - 200 Employee

• Coordinator

  • Jun 2016 - Jun 2017

  -Developed a client tracking system that increased work productivity 50% by streamlining client information look-up speeds -Optimized the Director’s time by implementing color-coded Outlook calendar invites, processing all documents and mail prior to delivery, and creating a new filing system -Reduced company spending 25% by negotiating price agreements with caterers and outside service providers -Coordinated travel and created itineraries for interview candidates and… Show more -Developed a client tracking system that increased work productivity 50% by streamlining client information look-up speeds -Optimized the Director’s time by implementing color-coded Outlook calendar invites, processing all documents and mail prior to delivery, and creating a new filing system -Reduced company spending 25% by negotiating price agreements with caterers and outside service providers -Coordinated travel and created itineraries for interview candidates and employees -Successfully coordinated and hosted numerous client/internal meetings, employee training seminars, and employee appreciation events Show less -Developed a client tracking system that increased work productivity 50% by streamlining client information look-up speeds -Optimized the Director’s time by implementing color-coded Outlook calendar invites, processing all documents and mail prior to delivery, and creating a new filing system -Reduced company spending 25% by negotiating price agreements with caterers and outside service providers -Coordinated travel and created itineraries for interview candidates and… Show more -Developed a client tracking system that increased work productivity 50% by streamlining client information look-up speeds -Optimized the Director’s time by implementing color-coded Outlook calendar invites, processing all documents and mail prior to delivery, and creating a new filing system -Reduced company spending 25% by negotiating price agreements with caterers and outside service providers -Coordinated travel and created itineraries for interview candidates and employees -Successfully coordinated and hosted numerous client/internal meetings, employee training seminars, and employee appreciation events Show less



Valley Water

• Utilities
• 700 & Above Employee

• Water Conservation Intern

  • Oct 2015 - Jun 2016

  -Managed the district Inventory Department; tasks include using a CRM system to track and process orders, order fulfillment, performing inventory counts, coordinating with businesses, water retailers, and residents, evaluate budget and influence re-order quantities, and reporting state of inventory directly to the district manager -Worked closely with the district manager to update and improve the Inventory Department’s order processing operations while also working to relocate and… Show more -Managed the district Inventory Department; tasks include using a CRM system to track and process orders, order fulfillment, performing inventory counts, coordinating with businesses, water retailers, and residents, evaluate budget and influence re-order quantities, and reporting state of inventory directly to the district manager -Worked closely with the district manager to update and improve the Inventory Department’s order processing operations while also working to relocate and reorganize all current inventory -Evaluated the status and efficiency of the district’s $22.8 million rebate program -Responsible for creating and directing a new project which increased efficiency and resulted in 150 more applications processed per week -Administrative duties included scheduling inspections, using a CRM system to track applications and communicate with customers, filing applications, answering the hotline and email, reviewing applications, and approving/disqualifying applications Show less -Managed the district Inventory Department; tasks include using a CRM system to track and process orders, order fulfillment, performing inventory counts, coordinating with businesses, water retailers, and residents, evaluate budget and influence re-order quantities, and reporting state of inventory directly to the district manager -Worked closely with the district manager to update and improve the Inventory Department’s order processing operations while also working to relocate and… Show more -Managed the district Inventory Department; tasks include using a CRM system to track and process orders, order fulfillment, performing inventory counts, coordinating with businesses, water retailers, and residents, evaluate budget and influence re-order quantities, and reporting state of inventory directly to the district manager -Worked closely with the district manager to update and improve the Inventory Department’s order processing operations while also working to relocate and reorganize all current inventory -Evaluated the status and efficiency of the district’s $22.8 million rebate program -Responsible for creating and directing a new project which increased efficiency and resulted in 150 more applications processed per week -Administrative duties included scheduling inspections, using a CRM system to track applications and communicate with customers, filing applications, answering the hotline and email, reviewing applications, and approving/disqualifying applications Show less



County of Santa Clara

• United States
• Government Administration
• 700 & Above Employee

• Emergency Medical Services (EMS) Intern

  • Jun 2015 - Sep 2015

  -Analyzed quantitative health data stored in Excel spreadsheets to determine the emphasis of the agency's next educational campaign. This "Primary Impression"​ data was comprised of 911 calls categorized according to specific health issues, including myocardial infarction, pneumothorax, snake bites, carbon monoxide poisoning, chest pain, etc. The health issues with the highest number of calls became candidates for this year's public health campaign. -Researched and designed a cardiac… Show more -Analyzed quantitative health data stored in Excel spreadsheets to determine the emphasis of the agency's next educational campaign. This "Primary Impression"​ data was comprised of 911 calls categorized according to specific health issues, including myocardial infarction, pneumothorax, snake bites, carbon monoxide poisoning, chest pain, etc. The health issues with the highest number of calls became candidates for this year's public health campaign. -Researched and designed a cardiac campaign that will be sent to cardiac centers in Santa Clara County, distributed to the public, and used by emergency medical technicians (EMTs) while on the job. I used Microsoft Publisher to design and format the brochures that are part of the cardiac campaign. -Expanded upon and organized a database, using Microsoft Excel, to be used for storing information on all the automated external defibrillators (AEDs) in Santa Clara County. -Updated "Trauma Guidelines" poster to be displayed in hospitals in Santa Clara County Accomplishments: Creation of a public health campaign which taught the public about heart attacks. The flyers and documents were used by the entire EMS System during the month of October 2015 for any educational events they attended. The documents are also showcased on the Santa Clara County EMS Department website and their social media accounts. *Attached is one of the brochures I designed and researched. Please message me if you would like to see the additional two. Show less -Analyzed quantitative health data stored in Excel spreadsheets to determine the emphasis of the agency's next educational campaign. This "Primary Impression"​ data was comprised of 911 calls categorized according to specific health issues, including myocardial infarction, pneumothorax, snake bites, carbon monoxide poisoning, chest pain, etc. The health issues with the highest number of calls became candidates for this year's public health campaign. -Researched and designed a cardiac… Show more -Analyzed quantitative health data stored in Excel spreadsheets to determine the emphasis of the agency's next educational campaign. This "Primary Impression"​ data was comprised of 911 calls categorized according to specific health issues, including myocardial infarction, pneumothorax, snake bites, carbon monoxide poisoning, chest pain, etc. The health issues with the highest number of calls became candidates for this year's public health campaign. -Researched and designed a cardiac campaign that will be sent to cardiac centers in Santa Clara County, distributed to the public, and used by emergency medical technicians (EMTs) while on the job. I used Microsoft Publisher to design and format the brochures that are part of the cardiac campaign. -Expanded upon and organized a database, using Microsoft Excel, to be used for storing information on all the automated external defibrillators (AEDs) in Santa Clara County. -Updated "Trauma Guidelines" poster to be displayed in hospitals in Santa Clara County Accomplishments: Creation of a public health campaign which taught the public about heart attacks. The flyers and documents were used by the entire EMS System during the month of October 2015 for any educational events they attended. The documents are also showcased on the Santa Clara County EMS Department website and their social media accounts. *Attached is one of the brochures I designed and researched. Please message me if you would like to see the additional two. Show less



Santa Clara University

• United States
• Higher Education
• 700 & Above Employee

• Student Caller in Fund-Raising Campaign

  • Sep 2014 - Dec 2014

  -Demonstrated to alumni and parents of students the importance of their personal contributions to the Santa Clara University Annual Fund by providing helpful information and guidance toward their decision to support the University. -Actively sought ways to ease concerns of parents of students by answering all their questions truthfully, clearly, and concisely over the phone. -Learned how to establish a rapport and bond with the prospects over the phone--cold calling… Show more -Demonstrated to alumni and parents of students the importance of their personal contributions to the Santa Clara University Annual Fund by providing helpful information and guidance toward their decision to support the University. -Actively sought ways to ease concerns of parents of students by answering all their questions truthfully, clearly, and concisely over the phone. -Learned how to establish a rapport and bond with the prospects over the phone--cold calling skills. -Persistently and respectfully negotiated with prospects after they initially didn't want to contribute. Accomplishments: Personally raised $25,000 in 4 months while working 3 hour shifts 3 times a week. Show less -Demonstrated to alumni and parents of students the importance of their personal contributions to the Santa Clara University Annual Fund by providing helpful information and guidance toward their decision to support the University. -Actively sought ways to ease concerns of parents of students by answering all their questions truthfully, clearly, and concisely over the phone. -Learned how to establish a rapport and bond with the prospects over the phone--cold calling… Show more -Demonstrated to alumni and parents of students the importance of their personal contributions to the Santa Clara University Annual Fund by providing helpful information and guidance toward their decision to support the University. -Actively sought ways to ease concerns of parents of students by answering all their questions truthfully, clearly, and concisely over the phone. -Learned how to establish a rapport and bond with the prospects over the phone--cold calling skills. -Persistently and respectfully negotiated with prospects after they initially didn't want to contribute. Accomplishments: Personally raised $25,000 in 4 months while working 3 hour shifts 3 times a week. Show less



MHA of SMC

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Patient Care Intern

  • Jun 2014 - Sep 2014

  -Arrived on-site early to prepare meals for the patients. -Provided social interaction for the patients and helped teach them social cues. -Set up and participated in activities geared towards the socialization and education of the patients. On special days we would teach them about different cultures from around the world, and the meals on those days would be from those cultures. Accomplishments: -Aiding in the socialization of the patients and gaining their trust while… Show more -Arrived on-site early to prepare meals for the patients. -Provided social interaction for the patients and helped teach them social cues. -Set up and participated in activities geared towards the socialization and education of the patients. On special days we would teach them about different cultures from around the world, and the meals on those days would be from those cultures. Accomplishments: -Aiding in the socialization of the patients and gaining their trust while learning how to best interact with the mentally handicapped. Show less -Arrived on-site early to prepare meals for the patients. -Provided social interaction for the patients and helped teach them social cues. -Set up and participated in activities geared towards the socialization and education of the patients. On special days we would teach them about different cultures from around the world, and the meals on those days would be from those cultures. Accomplishments: -Aiding in the socialization of the patients and gaining their trust while… Show more -Arrived on-site early to prepare meals for the patients. -Provided social interaction for the patients and helped teach them social cues. -Set up and participated in activities geared towards the socialization and education of the patients. On special days we would teach them about different cultures from around the world, and the meals on those days would be from those cultures. Accomplishments: -Aiding in the socialization of the patients and gaining their trust while learning how to best interact with the mentally handicapped. Show less



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Product Adviser

  • Jun 2013 - Sep 2013

  -Demonstrated new and current Microsoft products in formal and informal settings inside the store. -Provided technical support to drop-in clients seeking assistance with Microsoft software. -For Microsoft customers who required more personalized, in-depth instruction, advised clients in one-on-one, hour-long consultation sessions. -Supported administrative duties of the store, including cashiering, restocking shelves with merchandise, answering customer phone calls, and preparing the… Show more -Demonstrated new and current Microsoft products in formal and informal settings inside the store. -Provided technical support to drop-in clients seeking assistance with Microsoft software. -For Microsoft customers who required more personalized, in-depth instruction, advised clients in one-on-one, hour-long consultation sessions. -Supported administrative duties of the store, including cashiering, restocking shelves with merchandise, answering customer phone calls, and preparing the store for daily opening. -Training for this job included a week long boot-camp where instructors taught me advanced techniques in Microsoft hardware and software. Accomplishments: -Top sales for July 2013 -My hour-long personal consultation sessions were often requested by repeat customers to the Microsoft Store. Show less -Demonstrated new and current Microsoft products in formal and informal settings inside the store. -Provided technical support to drop-in clients seeking assistance with Microsoft software. -For Microsoft customers who required more personalized, in-depth instruction, advised clients in one-on-one, hour-long consultation sessions. -Supported administrative duties of the store, including cashiering, restocking shelves with merchandise, answering customer phone calls, and preparing the… Show more -Demonstrated new and current Microsoft products in formal and informal settings inside the store. -Provided technical support to drop-in clients seeking assistance with Microsoft software. -For Microsoft customers who required more personalized, in-depth instruction, advised clients in one-on-one, hour-long consultation sessions. -Supported administrative duties of the store, including cashiering, restocking shelves with merchandise, answering customer phone calls, and preparing the store for daily opening. -Training for this job included a week long boot-camp where instructors taught me advanced techniques in Microsoft hardware and software. Accomplishments: -Top sales for July 2013 -My hour-long personal consultation sessions were often requested by repeat customers to the Microsoft Store. Show less



Vector Marketing

• United States
• Manufacturing
• 700 & Above Employee

• Sales Representative

  • Jun 2013 - Sep 2013

  -Demonstrated and explained the functionality and practicality of Cutco knives in clients'​ homes through hour and a half long presentations, each tailored to the individual needs of a client. -Traveled throughout the Seattle-area to meet with clients of diverse backgrounds, many of whom requested meetings at unexpected hours of the day, but were all respectfully accommodated. -Pursued leads through my personal network and organized my own working schedule. Accomplishments: Earned… Show more -Demonstrated and explained the functionality and practicality of Cutco knives in clients'​ homes through hour and a half long presentations, each tailored to the individual needs of a client. -Traveled throughout the Seattle-area to meet with clients of diverse backgrounds, many of whom requested meetings at unexpected hours of the day, but were all respectfully accommodated. -Pursued leads through my personal network and organized my own working schedule. Accomplishments: Earned "highest number of sales in a month" award during my second month on the job. Show less -Demonstrated and explained the functionality and practicality of Cutco knives in clients'​ homes through hour and a half long presentations, each tailored to the individual needs of a client. -Traveled throughout the Seattle-area to meet with clients of diverse backgrounds, many of whom requested meetings at unexpected hours of the day, but were all respectfully accommodated. -Pursued leads through my personal network and organized my own working schedule. Accomplishments: Earned… Show more -Demonstrated and explained the functionality and practicality of Cutco knives in clients'​ homes through hour and a half long presentations, each tailored to the individual needs of a client. -Traveled throughout the Seattle-area to meet with clients of diverse backgrounds, many of whom requested meetings at unexpected hours of the day, but were all respectfully accommodated. -Pursued leads through my personal network and organized my own working schedule. Accomplishments: Earned "highest number of sales in a month" award during my second month on the job. Show less