Purchasing Department Specialist | Business Travel Coordinator

• Mar 2023 - Present

Receptionist | Executive Assistant | Business Travel Coordinator

• Oct 2019 - Mar 2023

General Services & OperationsBusiness Travel Coordinator Management of the executive’s calendar, scheduling appointments and prioritizing the most sensitive matters;Organization of meetings, including scheduling, sending reminders, and organizing catering when necessary;Successfully planning and coordination of the Company events and teamwork activities;Planning conference calls for CEO;Arrangement of Leisure/Business travel reservations for Top Management and the entire Company staff (flights, cars, ferries, hotels, ground transport, visas, taxi);Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf;Answering and screening phone calls in a courteous and professional manner, while taking messages with a high degree of accuracy;Coordinate communications, track and follow up on requests, and identify those of importance that require immediate attention;Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department;Ensure and maintain the confidentiality of all communications and documentation;Handling a variety of administrative duties for the Account Department;Performing minor accounting duties;Daily use of accounting system (Navision) for basic accounting activities;Management of Foreign and Italian correspondence with customers and suppliers (telephone calls, business letters, short translations, etc.). Show less

Meeting and Business Travel Department Coordinator

• Sep 2018 - Oct 2019

Bassilichi spa- Nexi Group Management of CEO and employees agenda for Florence, Padova and Siena headquarters; Management of Business travel reservations for employees and managers according to the dynamic Business calendar; Arrangement of Leisure/Business travel and related reservations (flights, cars, ferries, hotels, ground transport, visas); Organization of conferences and meetings in Italy and Abroad; Handling interactions with both internal and external suppliers in order to manage the entire variety of Company’s executive meetings; Coordination of services and logistics for meetings (catering, facilities, transport, hotels etc.); Proactive and independently deadlines management and time management; Suppliers and Clients correspondence through various channels (phone, emails, chat); Daily contact with the variety of Company's Business and Leisure suppliers, clients and partners all around the World; Management and cooperation with various suppliers in order to achieve business goals. Daily use of GDS system for flight reservation (Amadeus) and all travel reservation tools and Web portals for leisure and business reservations; Daily use of accounting system for invoicing (Open Voyager) for basic accounting activities. Show less

Sales Assistant

• Jul 2017 - Aug 2018

Customer relationships and product sales using structured sales techniques. Store’s operative procedures management, as payments execution and cash management, transfer of merchandise management and its stock in storage. Development of analysis and reports about store’s sales activities using KPI’s indicators. Management of sales assistants’ work, according with personal achievements and weekly/monthly goals. Preparation of the store using Visual Merchandising parameters. Customer relationships and product sales using structured sales techniques. Store’s operative procedures management, as payments execution and cash management, transfer of merchandise management and its stock in storage. Development of analysis and reports about store’s sales activities using KPI’s indicators. Management of sales assistants’ work, according with personal achievements and weekly/monthly goals. Preparation of the store using Visual Merchandising parameters.

Travel Consultant & Designer | Booking Department

• May 2014 - Dec 2016

Front-Office responsibilities such as travel consultation for Company's clients and tickets issuing; Arrangement of Leisure travel reservations for groups and individual clients (flights, cars, ferries, hotels, ground transports, guides, visas); Creation of Travel Packages for Groups and Individual clients; Handling interactions with suppliers in order to manage the entire variety of Touristic services. Proactive and independently deadlines management and time management; Suppliers and Clients correspondence through various channels (phone, emails, chat); Daily contact with the variety of Company's Leisure suppliers, clients and partners all around the World; Daily use of GDS system for flight reservation (Amadeus) and all travel reservation tools and Web portals for leisure and business reservations; Daily use of accounting system for invoicing (GIAVA); Basic accounting activities; Official Website management, Facebook, Pinterest official pages content update; Official Newsletter design, drafting and distribution; Active participation to the major National fairs in order to search new accounts and partners (TTG in Rimini); Agency promotion through Social Media Channels (Facebook and Instagram); Creation of flyers, posters and commercial promotion for the Agency shop window Show less

Conference Hostess

• Jan 2011 - Nov 2012

Congress Hostess -Pitti Bimbo Rainbow -Pitti Uomo Sportswear -Congress “Relaxin and related peptides” by Guest System Eventi; -Congress Siapec by BGE -Congress Florens 2012 by Guest System Eventi Tasks performed: Organizational support to all guests, expecially to English-speaking ones, information, receptionist, and preventive preparation of the event. Congress Hostess -Pitti Bimbo Rainbow -Pitti Uomo Sportswear -Congress “Relaxin and related peptides” by Guest System Eventi; -Congress Siapec by BGE -Congress Florens 2012 by Guest System Eventi Tasks performed: Organizational support to all guests, expecially to English-speaking ones, information, receptionist, and preventive preparation of the event.