Luisa Sandoval
Regional Office Manager at Virginia Department of Environmental Quality- Claim this Profile
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English Full professional proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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Virginia Contracting Associate Certificate
Virginia Institute of ProcurementFeb, 2021- Nov, 2024 -
Virginia contracting Associate
Virginia Institute of ProcurementFeb, 2021- Nov, 2024 -
Notary Public
Office of the Secretary of the Commonwealth of MassachusettsJan, 2019- Nov, 2024
Experience
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Virginia Department of Environmental Quality
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Government Administration
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400 - 500 Employee
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Regional Office Manager
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Oct 2017 - Present
Supervise all administrative support staff and business administrative services and procedures to VDEQ. Develop and recommend long-range planning for more efficient and streamlined administrative support operations. Oversee, develop and analyze VDEQ’s $2 million regional budget, maintains a comprehensive understanding of different grants and funds affecting the programming and budgeting of the building lease, fleet monthly premiums, operation, and renovation/maintenance requirements. Establish and maintain accounting and reporting of high dollar value equipment to include the procurement of goods and services for VDEQ in accordance with the Agency Procurement and Surplus Property Manual (APSPM). Manage the regional vehicle fleet, analyze and monitor the utilization of vehicles, schedules vehicles for routine maintenance, inspections and repairs or delegates to subordinate staff. Coordinate building repairs, renovations and modifications with property management, preparation of estimate for labor and materials, and ensures the most cost effective bid is applied. Make on-site inspections of work requests to confirm the need and relevance of requests received and to facilitate the completion of renovations and/or furniture and equipment installation projects. Oversee and coordinates the entire new employee orientation process to ensure all logistical needs are met for personnel, including all support staff, and visiting government bodies. Oversee and coordinates the exit process of departing staff. Maintain the issuances, turn-in and turn-over of property to ensure accountability inventories files and records. Ensure all property is properly accounted for and properly marked from acquisition to surplus (DRMO) turn in. Coordinate all FOIA activities and requests to ensure conformance with all regulatory requirements and agency policies and practices. Show less
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Dr. Majid Fotuhi
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Office Manager
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Jan 2017 - Sep 2017
Manage the accounts receivable process including, posting of charges into billing system, sending out monthly bills, reconciling deposit. Ensures timely collection activities, through follow-up inquiries, resolving payment discrepancies, report delinquent accounts and negotiated payment plans. Responsible for the administrative aspects of the employment application, interviewing, and hiring processes. Ensures pre-employment reference checks, health screens, and criminal background checks are completed. Administers the process of ensuring that required training is assigned to team members, training is completed. Accountable for making sure the office is running smoothly ensure adequate staff levels to cover for absence and peaks in workload, delegate work to staff and manage their workload and output. Supervise the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities Show less
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LSI Dental
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Naples, Florida Area
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Billing Specialist Remote
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May 2016 - Jan 2017
Connected remotely to Dentrix system to facilitate access to the patients profile and monthly aging reports. In charge of analyzing and managing accounts to reach a monthly quota. Work with insurance companies to process claims and bill patients. Verify accuracy of billing data such as ADA codes, attachments and revise any errors in clearinghouse system Analyze aging report to process and follow up on insurance claims, documenting and coding information, interpreting medical records, reviewing patient accounts, processing statements, entering information into databases, and reviewing past-due billing accounts. Verify patient coverage eligibility, making phone calls to insurance companies about claims and collecting outstanding balances. Corroborate demographic information with patients via phone to facilitate prompt payment process. Show less
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Cleveland Clinic
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United States
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Hospitals and Health Care
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700 & Above Employee
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International Coordinator
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Nov 2013 - Sep 2015
Coordinate and facilitate international patient appointments and gather all pertinent medical information (film, diagnostic testing, pathology etc.) to be analyzed and make appointments accordingly. Act as liaison between physician and patient discussing plan of treatment and also act as a patient advocate. Coordinate all Embassy patient scheduling including processing authorization, submitting medical records, guided patients with housing rentals, bank accounts and all needs during stay in U.S. Create and maintain policy and procedures and flowcharts for Global Patient Services. Show less
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Center for Internal Medicine and Cardiac Care
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Hallandale Beach, FL
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Office Manager/Billing Specialist
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Nov 2011 - Nov 2013
Manage all office operations, supervised the selection and ordering of supplies. Engaged in interviewing, hiring and training process of new employees. Process and monitor payroll, maintaine employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends recommended benefit programs to management Collect delinquent accounts by establishing payment arrangements, monitoring payment and following up with patients when over lapsed occurred. Review and explain transaction history to patients for a clear understanding of balance due. Responsible for posting and reviewing of EOB’s, and follow up on denial and refund request. Show less
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San Diego Healthcare Center
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Greater San Diego Area
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Executive Assistant/Insurance Biller
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Jun 2009 - Nov 2011
Responsible for A/R- Medicare and Medicaid Insurance, Private billing and collections. Handled a broad scope of internal processes encompassing the daily management of billing collections, reconciliation, and month end closing with a main focus on A/R functions. Managed the day to day operation of the office, maintained Executive Directors calendar, planned and scheduled meetings, arranged travel arrangements and maintain supply inventory Prepared reports and financial data for Account Receivable Review. Responsible for handling of Resident Trust Account, including: deposits, withdrawals and prepared checks, and Social Security Payee Account form Show less
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Carlisle of Naples
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Naples, Florida Area
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Human Resources Manager
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Mar 2004 - Jun 2009
Responsible for interviewing, recruiting and training of new employees. Reduced staffs turn over from 68% to 24% by improving staff orientation and training. Coordinate, performe and process payroll for six departments which included 165 employees. Accountable for A/P, A/R, invoices, scheduled weekly managerial meetings and recorded meeting minutes. Update HR files such as benefit information and I-9 documentation files as needed and conduct background checks and reference checks. Maintaine HR informational services which may include: employee bulletin boards, calendars, employee forms, etc. Responsible for processing exit interviews, and issued final checks. Show less
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Education
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2014 - 2015
Florida Atlantic University
Bachelor’s Degree, Health/Health Care Administration/Management -
2012 - 2013
Broward College
Accountant Technology Operations
Community
