Luisa Rincon
UX Design Intern at SpaceLab- Claim this Profile
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Spanish Full professional proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Alexander Ayala-Palacin
Luisa is a very skilled at setting clear expectations, establishing a very genuine motivating work climate, utilizing the assets of each individual, and using critical thinking for coming up with user stories for a product- absolute pleasure to work with!
Mindy Miller
Luisa is a natural leader, clear communicator, and great partner. I worked with her on the Levi Strauss & Co. Denim Decoded Hackathon and it was an absolute pleasure. Luisa will be an asset to any team she joins.
Alexander Ayala-Palacin
Luisa is a very skilled at setting clear expectations, establishing a very genuine motivating work climate, utilizing the assets of each individual, and using critical thinking for coming up with user stories for a product- absolute pleasure to work with!
Mindy Miller
Luisa is a natural leader, clear communicator, and great partner. I worked with her on the Levi Strauss & Co. Denim Decoded Hackathon and it was an absolute pleasure. Luisa will be an asset to any team she joins.
Alexander Ayala-Palacin
Luisa is a very skilled at setting clear expectations, establishing a very genuine motivating work climate, utilizing the assets of each individual, and using critical thinking for coming up with user stories for a product- absolute pleasure to work with!
Mindy Miller
Luisa is a natural leader, clear communicator, and great partner. I worked with her on the Levi Strauss & Co. Denim Decoded Hackathon and it was an absolute pleasure. Luisa will be an asset to any team she joins.
Alexander Ayala-Palacin
Luisa is a very skilled at setting clear expectations, establishing a very genuine motivating work climate, utilizing the assets of each individual, and using critical thinking for coming up with user stories for a product- absolute pleasure to work with!
Mindy Miller
Luisa is a natural leader, clear communicator, and great partner. I worked with her on the Levi Strauss & Co. Denim Decoded Hackathon and it was an absolute pleasure. Luisa will be an asset to any team she joins.
Credentials
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Mentorship Session
adplist.orgJan, 2023- Nov, 2024
Experience
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SpaceLab
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Software Development
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1 - 100 Employee
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UX Design Intern
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Feb 2023 - Present
I am a UX Designer on the Exo Planetarium team, we are designing an interactive 3D visualization of the stellar neighborhood, including over 100,000 nearby stars. I am currently designing the Design System. -Designing the Design System used for the Exo Planetarium project -Working closely with developers and attending weekly meetings to discuss the project -Conducted Comparative/Competitive analysis I am a UX Designer on the Exo Planetarium team, we are designing an interactive 3D visualization of the stellar neighborhood, including over 100,000 nearby stars. I am currently designing the Design System. -Designing the Design System used for the Exo Planetarium project -Working closely with developers and attending weekly meetings to discuss the project -Conducted Comparative/Competitive analysis
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iSolvRisk Inc.
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United States
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Insurance
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1 - 100 Employee
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UX Design Intern
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Feb 2023 - Present
Currently designing for a risk management startup. I created the KPI plan and am currently testing the MVP core function. -Attending weekly meetings with leadership to discuss work and go over next steps -Sketched the onboarding flow -Created KPI plan -Currently designing a walkthrough of how the product works + features for new users. Currently designing for a risk management startup. I created the KPI plan and am currently testing the MVP core function. -Attending weekly meetings with leadership to discuss work and go over next steps -Sketched the onboarding flow -Created KPI plan -Currently designing a walkthrough of how the product works + features for new users.
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State Farm
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United States
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Insurance
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700 & Above Employee
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Insurance Producer
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Nov 2022 - Present
I am a licensed Property & Casualty insurance agent at a State Farm office. I am also in charge of the customer experience of our office and provide customer service assistance to our clients. -Meets with clients to discuss their insurance needs and recommend appropriate policies. -Maintains accurate records of policy sales and client interactions. -Keep up-to-date with changes in insurance laws and regulations. -Responds to customer inquiries; assist customers over the phone, via email, and online chat services . -I strive to build positive customer relationships by providing excellent service and support. This includes following up with customers after a claim has been resolved and sending out informational materials to keep customers informed about their policies.
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UX/ UI Designer
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Sep 2022 - Mar 2023
I am a UX Designer on a cross functional team that is creating a digital tool to help state, local, tribal, and territorial governments navigate potential Broadband (internet) grant opportunities enabled by the Bipartisan Infrastructure Law (BIL) to optimize the use of the limited staff resources and enable them to better plan for upcoming opportunities. -Created the research plan & strategy. -Conducted 2 user interviews & usability testing on 10+ participants. -Conducted a comparative analysis with Grant.gov. -Sketched ideas for new feature additions (notification & share features).
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Customer Discovery Pros
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United States
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Business Consulting and Services
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1 - 100 Employee
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UX/UI Designer
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Sep 2022 - Nov 2022
I am conducting market research and revising existing designs to meet the needs & expectations of the company's new market. -Conducted user interview calls for a European Med-Tech company that is breaking into the U.S market. -Conducted an accessibility review performed against the Web Content Accessibility Guidelines (WCAG 2.1). -Conducting market research including competitive & heuristic analyses. I am conducting market research and revising existing designs to meet the needs & expectations of the company's new market. -Conducted user interview calls for a European Med-Tech company that is breaking into the U.S market. -Conducted an accessibility review performed against the Web Content Accessibility Guidelines (WCAG 2.1). -Conducting market research including competitive & heuristic analyses.
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Product Manager & UX Designer
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Oct 2022 - Oct 2022
I managed a cross disciplinary team of developers and designers to create a solution for Levi's Fit & Size customer experience. The team had 12 days to create an original solution from scratch, competing against 11 established startups who have been developing solutions to this problem for years. We placed 4th place and won the wild card category. -Created an original solution to solve their online returns problem -Created the research plan & strategy -Conducted 3 User interviews and usability testing on 20+ participants -Sketched, wireframed, and prototyped original user flows -Managed the entire product lifecycle and product roadmap -Worked collaboratively with internal stakeholders.
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enbloom
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Remote
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UX/UI Designer
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May 2022 - Jun 2022
I served as the client liason for this project (web-app) and assisted in conducting research and designing the UI (3 weeks). -Client liaison: delivered designs and ideas to client, drafted SOW & the contract, and routinely met with the client to discuss the team's progress. -Collaborated to sketch, wireframe, & prototype a minimalistic view of all high-level details on the dashboard, prioritizing action items, to accommodate user needs (Figma). -Oversaw 4 rounds of usability testing with 10 users to iterate and validate the design; improved the 18.2% direct success rate -tester completed the mission via the expected path- to 83%. (Maze)
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Plymouth Rock Assurance
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United States
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Insurance
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700 & Above Employee
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Insurance Producer
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Mar 2021 - Mar 2022
As a licensed Property & Casualty insurance agent, I collaborated with mortgage officers and financial offices to get my clients the best coverage possible. -Met with clients to discuss long-term goals and coverage options,. -Took feedback on the products from customers and had monthly meetings with managers to work towards applying this feedback to our products and department. As a licensed Property & Casualty insurance agent, I collaborated with mortgage officers and financial offices to get my clients the best coverage possible. -Met with clients to discuss long-term goals and coverage options,. -Took feedback on the products from customers and had monthly meetings with managers to work towards applying this feedback to our products and department.
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Bed Bath & Beyond
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United States
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Retail
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700 & Above Employee
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Customer Service Trainer
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Sep 2017 - Mar 2020
I taught customer service in a corporate setting and was in charge of the customer service experience in my assigned store. -Trained over 200 personnel in customer service and prepared them for their respective roles in the company. -Directed the store’s customer service desk and registry and was in charge of the customer experience of all the store’s departments. I taught customer service in a corporate setting and was in charge of the customer service experience in my assigned store. -Trained over 200 personnel in customer service and prepared them for their respective roles in the company. -Directed the store’s customer service desk and registry and was in charge of the customer experience of all the store’s departments.
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Education
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2016 - 2020
Montclair State University
Bachelor of Business Administration - BBA, International Business -
2022 - 2022
General Assembly
UX Design Certification, UX Design
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