Experience

EL CENTRO DE AYUDA

• United States
• Non-profit Organizations
• 1 - 100 Employee

• WorkSource-Case Manager/Career Advisor

  • Jun 2022 - Present

  Facilitate the Workforce Innovation and Opportunity Act (WIOA) funded program to assist adults, youth, and those with significant barriers to employment, into high-quality jobs and careers. Create relationships with local businesses to help hire and retain skilled workers. Provide employment support such as job training, resume building and interview skills. Build connections with non-profit organizations, drop-in centers, and shelters to promote the programs free services and training opportunities. Show less

• Case Manager

  • Apr 2021 - May 2022

  Managed a 12-month federal-funded program Coronavirus Aid, Relief, and Economic Security (CARES) Program, created under the CARES Act 2020. Targeted 1,024 clients and assessed 765 families. Provided comprehensive case management to 104 clients. In charge of managing the programs budget of $200,000 and allocating it to clients based on need throughout the duration of the program. To ensure client retention, clients were provided with case progress, financial coaching, and advocacy. Administered mediation between property owners and tenants to resolve conflicts. As a certified financial coacher, I organized 5 bilingual financial literacy workshops to educate the community on credit building, debt reducing, opening a checking/savings account, and budgeting. Advance IRS-certified tax preparer to offer free tax preparation to low-income families and individuals. Show less

• VITA/TCE Volunteer

  • Feb 2021 - Apr 2021

  IRS-certified tax preparer offering free basic tax preparation low-moderate income family and individuals. Provided the highest standards of ethical conduct and quality service. Applied the knowledge of the tax laws to provide tax counseling. Handled confidential information and documentation to ensure the safety of clients.



In-N-Out Burger

• United States
• Restaurants
• 700 & Above Employee

• Associate

  • Oct 2018 - Mar 2020

  Maintained a strong knowledge of the company and products to assist customers accordingly. Kept track of cash drawer to ensure proper cash handling procedures. Cross-trained and took initiative to learn new skills to enhance team efficiency. Successfully performed multiple tasks simultaneously while under pressure in a timely manner. Maintained a strong knowledge of the company and products to assist customers accordingly. Kept track of cash drawer to ensure proper cash handling procedures. Cross-trained and took initiative to learn new skills to enhance team efficiency. Successfully performed multiple tasks simultaneously while under pressure in a timely manner.