Experience

People's Community Clinic

• Austin, Texas Metropolitan Area

• Referral and diagnostics Coordinator

  • Jul 2022 - Present



Back Home Living

• Austin, Texas Metropolitan Area

• Sales And Marketing Specialist

  • May 2022 - Present



SONRISAS THERAPIES- PEDIATRIC HOME AND HEALTHCARE SERVICES, LLC.

• Austin, Texas Area

• Patient Care Manager

  • Jun 2017 - Present

  • Supervised the detailed lifecycle of client care from initial treatment authorization to patient’s discharge o Solve client-to-therapist and therapist-to-provider scheduling, supplemental care needs efficiently. • Managed the caseload of 50 clinicians to ensure patients receive quality care in conjunction with geolocation • Coordinated with insurance companies, government agencies, and physicians to effectively maintain and acquire referral providers o Maintained a 100% retention rate as part of annual objectives • Reduced client response times by developing a scheduling database with patient information for efficient tracking. • Strategically partnered with the internal teams, including; Director of Operations, therapists, insurance representatives and medical clinics to expand service areas to Austin neighboring cities • Provided key financial insights and best practices based on industry trends to accounting department to ensure quarterly goals were achieved • Acted as bilingual liaison between non-English speaking patients, family members and agency staff. Ensuring our Spanish speaking clients who make up 96% of our patient database received proper attention and care. Show less



UNO DE MIL

• Ciudad Juarez, Chihuahua

• CEO, Founder and Creative Director

  • May 2014 - Mar 2017

  DEVELOPMENT • Generated competitive business plan based on market study on the region’s competitors • Elaborated yearly and monthly profit forecasts incorporating each season’s collection • Branding and image of the physical store, digital presence, and publicity material • Built contractual relationships with vendors and distributors to acquire merchandise OPERATION • Provided personalized customer service and fashion styling to 10 women per day • Executed professional hair and makeup services for 12 customers on weekends • Planned future collections for fall/winter and spring/summer • Built working relationships and partnerships with local media, agencies, and vendors • Organized special promotional events for over 200 people from planning to execution • Managed retail sales, rentals, and inventory of dresses, accessories, and beauty products • Managed finances by analyzing cost and revenue ACCOMPLISHMENTS • Built first-of-its-kind fashion apparel and accessory rental business in Ciudad Juarez • Developed marketing strategy that raised sales by generating a ROI of 80% within first year • Sponsorship contract with Nuestra Belleza Chihuahua (State Miss Universe) and reality TV Competition “La Voz Kids” and “La Voz Juarez” (The Voice local competition) • Obtained a client database of over 1,200 people • Facebook Followers 8,033. Page: www.facebook.com/unodemilmx • Instagram Followers 4,002. Page: www.instagram.com/unodemil1000 Show less



Trend Society

• El Paso, Texas Area

• Retail Associate

  • Sep 2013 - May 2014

  • Managed social media accounts • Provided styling services and customer service to over 10 customers per day • Participated in trunk shows and charity events • Planned future collections for fall/winter and spring/summer • Controlled inventory and merchandise delivery every week • Managed social media accounts • Provided styling services and customer service to over 10 customers per day • Participated in trunk shows and charity events • Planned future collections for fall/winter and spring/summer • Controlled inventory and merchandise delivery every week



The University of Texas at El Paso

• El Paso, Texas Area

• Marketing Intern

  • Dec 2009 - Dec 2011

  • Promoted the use of technology around campus by preparing comprehensive reports analyzing the website’s visits, winning UTEP’s internal competition two years in a row • Organized routine administrative paperwork • Led presentations and workshops for students about the overall use of our internal website. • Promoted the use of technology around campus by preparing comprehensive reports analyzing the website’s visits, winning UTEP’s internal competition two years in a row • Organized routine administrative paperwork • Led presentations and workshops for students about the overall use of our internal website.