Luis Zapata

Service Advisor at Truck Country
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area
Languages
  • English -
  • Spanish -

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Truck Transportation
    • 200 - 300 Employee
    • Service Advisor
      • Jul 2020 - Present

      Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up. Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their truck. Maintain positive customer relationships to ensure repeat business. Strong organizational, decision-making and problem-solving skills. Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up. Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their truck. Maintain positive customer relationships to ensure repeat business. Strong organizational, decision-making and problem-solving skills.

  • Chicago Autogleam
    • Greater Chicago Area
    • Co-Owner
      • Jun 2017 - Present

      Started this business with my brother. Scaled it to 250k+ in revenue a year. Handle customer service and maintaining relationships. Started this business with my brother. Scaled it to 250k+ in revenue a year. Handle customer service and maintaining relationships.

  • Acevedo's painting
    • Crystal Lake, IL
    • Project Manager
      • Jan 2014 - Feb 2016

      Meet customers, provide estimates, assemble crews and schedules. Meet customers, provide estimates, assemble crews and schedules.

  • Baeza's nursery
    • Sycamore, IL
    • Manager of Operations
      • Jul 2015 - Jan 2016

      Manage materials, design new set ups for commercial lots, determine maintenance required and oversee project schedule. Manage materials, design new set ups for commercial lots, determine maintenance required and oversee project schedule.

Education

  • DeVry University
    Bachelor's degree, Network and communications management.
    2014 - 2018
  • Elgin Community College
    Biology/Biological Sciences, General, 3.6
    2010 - 2012
  • Elgin High School
    Medical Informatics, 3.5
    2005 - 2009

Community

You need to have a working account to view this content. Click here to join now