Data Center Engineer

• Dec 2021 - Present

Information Technology Infrastructure Operations Manager

• Nov 2019 - Dec 2021

Network Engineer

• Aug 2015 - Nov 2019

• Daily Operations: Maintain the security, integrity, functionality, and availability of business applications, networks, and VMware infrastructure. • Cisco Call Center: Ensure the reliability and operations. o Call manager, unity, Calabrio and UCCX administration. o Create new phones and register new agents. • Cybersecurity: Ensure that industry standards and practices are being followed to ensure the integrity of the network infrastructure. o Design, maintain and remediate… Show more • Daily Operations: Maintain the security, integrity, functionality, and availability of business applications, networks, and VMware infrastructure. • Cisco Call Center: Ensure the reliability and operations. o Call manager, unity, Calabrio and UCCX administration. o Create new phones and register new agents. • Cybersecurity: Ensure that industry standards and practices are being followed to ensure the integrity of the network infrastructure. o Design, maintain and remediate security risk assessments as it relates. o Design, deploy, monitor and maintain Firewall, IPS/IDS, and all perimeter security appliances. o Design and deploy Cisco DUO, AMP for endpoints, Umbrella, ISE. o Secure, maintain and update all network and infrastructure equipment. o Qualys scans. o Proactively seek out new ways to increase the security posture of the ministry. • Support other office technology: o Helpdesk for escalations. o Support and implementation of video conference rooms. o Digital signage. • Support server and network infrastructure: Search for new solutions to improve voice and data traffic. o Support and architect all network solutions. o Deployment and implementation of VMware infrastructure. o Maintain and support physical and virtual networks. o Design, test and maintain disaster recovery protocols and procedures. o Plan and design network failovers with network providers. o Support data center cooling systems, power, grounding. o Lead innovation and integration for future technologies.

IT Network Consultant

• Apr 2015 - Dec 2019

Provide support and planing for customers data and voice networks. Audit and implementation of network security. Consult and provide solutions for voice and data services. Virtualize and consolidate servers. Design cable (electric and optic) connectivity and distribution. Provide support and planing for customers data and voice networks. Audit and implementation of network security. Consult and provide solutions for voice and data services. Virtualize and consolidate servers. Design cable (electric and optic) connectivity and distribution.

Network Technician II

• Nov 2007 - Apr 2015

Turn up CPE and customer service (voice and data) Support customer internal network (voice and data) Planning and implementation of network element equipment. Installation and provisioning of network element equipment. Turn up of network element equipment. Providing on-call support for emergency outages. Maintaining LAN/WAN services and connectivity. Maintaining wiring, cabling, servers, consoles, switches, routers. Leadership and management experience. Technical… Show more Turn up CPE and customer service (voice and data) Support customer internal network (voice and data) Planning and implementation of network element equipment. Installation and provisioning of network element equipment. Turn up of network element equipment. Providing on-call support for emergency outages. Maintaining LAN/WAN services and connectivity. Maintaining wiring, cabling, servers, consoles, switches, routers. Leadership and management experience. Technical support for ATM, TDM, SONET/SDH, DWDM systems. Support and maintenance for SDN and IP networks. Show less Turn up CPE and customer service (voice and data) Support customer internal network (voice and data) Planning and implementation of network element equipment. Installation and provisioning of network element equipment. Turn up of network element equipment. Providing on-call support for emergency outages. Maintaining LAN/WAN services and connectivity. Maintaining wiring, cabling, servers, consoles, switches, routers. Leadership and management experience. Technical… Show more Turn up CPE and customer service (voice and data) Support customer internal network (voice and data) Planning and implementation of network element equipment. Installation and provisioning of network element equipment. Turn up of network element equipment. Providing on-call support for emergency outages. Maintaining LAN/WAN services and connectivity. Maintaining wiring, cabling, servers, consoles, switches, routers. Leadership and management experience. Technical support for ATM, TDM, SONET/SDH, DWDM systems. Support and maintenance for SDN and IP networks. Show less

Telecommunication Installer

• Jan 2006 - Oct 2007

Network equipment installation. Telecommunication transport equipment installation. Provide documentation and follow up of all projects and installations. Wire wrapping, BNCs, connectors, data & voice lines, AM drawing reading. Troubleshooting and testing. Network equipment installation. Telecommunication transport equipment installation. Provide documentation and follow up of all projects and installations. Wire wrapping, BNCs, connectors, data & voice lines, AM drawing reading. Troubleshooting and testing.

Central office crew leader installer

• Feb 2002 - Jan 2006

Network equipment installations. Telecommunication transport equipment installations. Overhead Superstructure, splice ground and power cables Wire wrapping, BNCs, connectors, data & voice lines, AM drawing reading. Trouble shooting and testing. Quality assurance on installation process on site. Provide documentation and follow up of all projects and installations. Network equipment installations. Telecommunication transport equipment installations. Overhead Superstructure, splice ground and power cables Wire wrapping, BNCs, connectors, data & voice lines, AM drawing reading. Trouble shooting and testing. Quality assurance on installation process on site. Provide documentation and follow up of all projects and installations.