Sr. Sales Engineer

• Apr 2021 - Present

Senior Customer Engineer

• Feb 2020 - Apr 2021

Principal System Engineer

• Jan 2019 - Feb 2020

Senior System Engineer

• Apr 2015 - Feb 2020

SE for Canada

Sr, Architect IP Video Solutions

• Sep 2013 - Apr 2015

DOCSIS Architect

• Sep 2007 - Sep 2013

Worked on the testing of the Modular-Cable Modem Termination System (M-CMTS) platform for the coming roll out of DOCSIS 3.0: Cisco 10k, DTI Server and various Edge QAM Devices like Harmonic NSG 9000, Cisco RF Gateway 1 and Cisco RF Gateway 10 Worked on the Engineering guidelines for the DOSCIS 3.0 deployment on the Cogeco network, primary responsible for: IOS guidelines, DTI guidelines and Edge QAM Guidelines Primary on the extensive test protocol that was completed on the first DOCSIS 3.0 IOS released by Cisco (code name Amazon) and primary on the IOS roll out to production Currently working on the test case, test case development and execution, of the recently released Cisco RF Gateway 10 Part of a team that is responsible for the operation and management of the CMTS platform of the Cogeco Cable ISP Network (Access) Involved on the capacity management task of the access network (CMTS's) Part of a team that manage and Engineers Cogeco's access network and that provides 24x7 level 3 support on an on-call basis Show less

International Networks Team Leader

• Feb 2007 - Aug 2007

Lead a team of 8 specialist that is responsible for the implementation of network projects on more than 20 countries in Latin America and the Caribbean that was working in 3 mayor projects (regional impact) and more than 20 local initiativesThe major projects at that time were:Caribbean Data Center consolidation: Prior to this project the branches and ATMs were connected to a local Data Center using Frame Relay circuits, all the systems needed to support the branch were located on the "in country" Data Center (AS400, PBX, e-mail server and Active Directory), the same model was present on 7 countries; after the completion of this project the 7 Data Centers were going to be replaced by 2 located in Canada and the Frame Relay connections were being replaced with a MPLS network Global Network design and implementation: The Data Centers of the associated banks in; El Salvador were being interconnected on a fully meshed MPLS network that included Toronto, prior to this project there was none or limited connection to those sitesNetwork infrastructure overhaul of Scotiabank Costa Rica and integration with a recently acquired bank: There was a merge of 2 banks going on in Costa Rica (Scotiabank and Interfin) the major deliverable of this project was to have all the branches in the country (35) connected to 2 Data Centers where the network infrastructure was build from scratch using state of the art technologyThe team is also responsible for the level 3 support of a network that spreads over 20 Latin American and Caribbean countries (more than 500 points of presence at that time)Presented reports to upper management of the advance of the projects and the performance of the network with specific emphasis on mayor incidentsGather information from our main customer: Scotiabank Int'l, regarding their business requirements in the Caribbean and Latin America. Show less

Network Specialist

• May 2005 - Feb 2007

Work in the network integration of international banks joining the Scotiabank family, like BWS Peru, Bancomercio El Salvador and MCB Curacao, using different technologies, meeting tight dead lines an under budget.Responsible for the installation of new branches and ABMs in several Countries in Central America and The Caribbean: Circuit and Hardware purchasing, Material Tracking, Hardware Configuration and Coordination of local staff for Installation, Tests and Cutover to production with zero downtime. Level three network support of a Wide Area Network, more than 400 points of presence, extended over the Caribbean and Latin America, working in a pager support rotationIdentified project deliverables and developed high level plans as well as PERTs using different tools (Ms Project, internal methodology, etc.) Show less

Infrastructure Support

• Aug 2004 - Apr 2005

Administration of the production LAN/WAN, more that 20 sites in North America and Europe connected via VPN (IPsec) or Frame Relay links using Cisco and Nortel equipments, the network consist of more than 250 servers and 200 communication equipments. Responsible of connectivity with third parties via extranet, these connections allow the delivery and subassembly of auto parts in a just in time approach. Successful Relocation of TDS's Data Center from Oshawa, ON to Burlington, ON, Responsible of coordination with provider for line installation and responsible of procurement, configuration, installation and testing of new hardware (Core Router and Switches). Show less

Network Specialist

• Sep 2002 - Feb 2004

Maintained and Supported the network infrastructure for the Wireless Telecommunication systems: Lucent's OMPs, IWFs, SMS, IVRs, Centigrans, Switchmate and SoftswitchPerformed Network Administration of the Corporate LAN and WAN (more than 2000 users and 300 NT and UNIX servers divided in eight regions of the country) Integrated more than five sites to the corporate network, responsible of purchasing, configuration, and installation and testing of all WAN and LAN devices.Integrated the Siemens Softswitch Solution to the corporate network Show less

Base Station Engineer

• May 1999 - Sep 2002

Ensured the quality of new transmissions installations: microwave and fiber optic links between MTSOs and Base Stations. Developed a complete procedure for the acceptation test protocol of all the transmissions installation (microwave and optical)Supervised contractors during the troubleshooting process of mayor outages caused by transmission links problem

Pre Sales Engineer

• Apr 1998 - Apr 1999

Ensured the quality of new transmissions installations: microwave and fiber optic links between MTSOs and Base Stations. Developed a complete procedure for the acceptation test protocol of all the transmissions installation (microwave and optical) Supervised contractors during the troubleshooting process of mayor outages caused by transmission links problem Ensured the quality of new transmissions installations: microwave and fiber optic links between MTSOs and Base Stations. Developed a complete procedure for the acceptation test protocol of all the transmissions installation (microwave and optical) Supervised contractors during the troubleshooting process of mayor outages caused by transmission links problem