Luis Rivera
Customer Success Manager at Komprise- Claim this Profile
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Bio
Benjamin Rivera
For over 10 years I worked with Luis Rivera at Novartis Pharmaceuticals. Throughout different engagements or initiatives, Luis always displays a strong work ethic. He is committed to ensuring the job gets done, dedicated to meeting customer satisfaction, and dependable to achieve organizational goals. Luis's agility to learn solidify his skill set and capabilities to be a reliable asset to people, teams, and organizations. For problems solving framework Luis takes an in-depth highly pragmatic approach. I am confident that Luis can do and thriving attitude will make a significant contribution to the success of an organization.
Suresh Ramaswamy
Luis is self starter and has in-depth knowledge on Intranet and Internet components and load balancers. Luis can be dependable on the operational tasks and is asset within the team.
Benjamin Rivera
For over 10 years I worked with Luis Rivera at Novartis Pharmaceuticals. Throughout different engagements or initiatives, Luis always displays a strong work ethic. He is committed to ensuring the job gets done, dedicated to meeting customer satisfaction, and dependable to achieve organizational goals. Luis's agility to learn solidify his skill set and capabilities to be a reliable asset to people, teams, and organizations. For problems solving framework Luis takes an in-depth highly pragmatic approach. I am confident that Luis can do and thriving attitude will make a significant contribution to the success of an organization.
Suresh Ramaswamy
Luis is self starter and has in-depth knowledge on Intranet and Internet components and load balancers. Luis can be dependable on the operational tasks and is asset within the team.
Benjamin Rivera
For over 10 years I worked with Luis Rivera at Novartis Pharmaceuticals. Throughout different engagements or initiatives, Luis always displays a strong work ethic. He is committed to ensuring the job gets done, dedicated to meeting customer satisfaction, and dependable to achieve organizational goals. Luis's agility to learn solidify his skill set and capabilities to be a reliable asset to people, teams, and organizations. For problems solving framework Luis takes an in-depth highly pragmatic approach. I am confident that Luis can do and thriving attitude will make a significant contribution to the success of an organization.
Suresh Ramaswamy
Luis is self starter and has in-depth knowledge on Intranet and Internet components and load balancers. Luis can be dependable on the operational tasks and is asset within the team.
Benjamin Rivera
For over 10 years I worked with Luis Rivera at Novartis Pharmaceuticals. Throughout different engagements or initiatives, Luis always displays a strong work ethic. He is committed to ensuring the job gets done, dedicated to meeting customer satisfaction, and dependable to achieve organizational goals. Luis's agility to learn solidify his skill set and capabilities to be a reliable asset to people, teams, and organizations. For problems solving framework Luis takes an in-depth highly pragmatic approach. I am confident that Luis can do and thriving attitude will make a significant contribution to the success of an organization.
Suresh Ramaswamy
Luis is self starter and has in-depth knowledge on Intranet and Internet components and load balancers. Luis can be dependable on the operational tasks and is asset within the team.
Experience
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Komprise
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United States
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Software Development
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100 - 200 Employee
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Customer Success Manager
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Jan 2022 - Present
Komprise Intelligent Data Management tackles the two most pressing issues with unstructured data: managing its rampant growth across multi-vendor storage and clouds and unlocking data value. Komprise automatically moves unstructured (file) data to secondary storage according to the plans which users create so that data always lives in the right place at the right time according to its age, usage or other parameters such as security. Learn more @ https://www.komprise.com/ Komprise Intelligent Data Management tackles the two most pressing issues with unstructured data: managing its rampant growth across multi-vendor storage and clouds and unlocking data value. Komprise automatically moves unstructured (file) data to secondary storage according to the plans which users create so that data always lives in the right place at the right time according to its age, usage or other parameters such as security. Learn more @ https://www.komprise.com/
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Novartis Pharmaceuticals
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Wellness and Fitness Services
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1 - 100 Employee
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Technical Service Delivery Manager
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Jan 2011 - Dec 2021
Delivered end-to-end solutions while leading a managed service team , overseeing support for Middleware Web Services, Cloud Computing, and load balancing platforms for Novartis Corporate Technology Solutions.• Managed service provider (MSP) technical teams in support of internet/intranet platforms which run on a middleware stack consisting of IIS/.NET, J2EE WebLogic, Apache, and Red Hat JBoss. Middleware platforms are deployed throughout strategic global data centers consisting of high-level solutions fronted by F5 and VMWare NSX Load Balancers. Aligned IT services with business requirements and delivered in accordance with Service Level Agreements (SLA). • Ability to facilitate discussion to analyze problems, brainstorm solutions and collaborate proactively with cross functional business units, and IT leadership team on the strategy and sustainability of the application services portfolio.
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Systems Analyst
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Jan 2010 - Jan 2011
Provided comprehensive consultation to business unit and IT management and staff at the highest technical level on all phases of the project and software development cycle. • Provided technical consultation to business units and IT management on all phases of the project development cycle. • Worked closely with client management to identify and specify the complex business requirements and processes for diverse development platforms, computing environments (e.g. host based, distributed systems, client server), software, hardware, technologies and tools.
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Community
