Experience

WinDifferent

• United States
• Venture Capital and Private Equity Principals
• 100 - 200 Employee

• Outbound Operations Lead

  • Aug 2023 - Present

  WinDifferent specializes in helping businesses achieve rapid and sustainable growth through a powerful marketing system. By partnering with BDev Ventures, WinDifferent has helped companies across many industries generate billions in contract value.

• Lead Generation Analyst

  • Jul 2022 - Aug 2023

  WinDifferent is the proprietary growth framework that helps BDev Ventures partners expand their sales funnel through proven and data-driven marketing solutions.



BairesDev

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Lead Generation Analyst

  • Aug 2021 - Jul 2022

  We are the leading Nearshore Technology Solutions company. We architect and engineer scalable and high-performing software solutions to meet the business challenges of our clients. Using our tech expertise and cross-industry experience, we evolve digital transformation into digital acceleration. Our ultimate goal is to create lasting value throughout the entire digital transformation journey. With 2,500+ seasoned engineers in 36 countries, we provide time zone aligned services to empower Fortune 500 companies and leading brands. Working for clients like Google, Rolls-Royce, Johnson & Johnson, Pinterest, and ViacomCBS, we’ve been reimagining the tech landscape for over a decade. We are Digital Acceleration Experts. We are a company Powered by Technology and Driven by Talent Show less



Intugo

• United States
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Order Management Support Specialist (Level 1)

  • Sep 2020 - Aug 2021

  Enter quotes into the database with accuracy. Distribute emails to the appropriate groups within the company. Order research to resend emails to end users. Fulfilling basic customer requests. Provide PDF copies of invoices, packing slips and product instructions via email. Transfer digital library items from one customer account to another. Enter quotes into the database with accuracy. Distribute emails to the appropriate groups within the company. Order research to resend emails to end users. Fulfilling basic customer requests. Provide PDF copies of invoices, packing slips and product instructions via email. Transfer digital library items from one customer account to another.



Gordian Staffing

• Mexico
• Staffing and Recruiting
• 100 - 200 Employee

• Administrative Assistant

  • Jul 2020 - Aug 2020

  Help homeowners’ associations with duties regarding property management. Contact service providers, call homeowners regarding questions about services. Send work orders, notices and violation letters. Help homeowners’ associations with duties regarding property management. Contact service providers, call homeowners regarding questions about services. Send work orders, notices and violation letters.



Tata Consultancy Services

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Team Lead

  • Aug 2018 - Feb 2020

  Training coworkers on data entry procedures, supervised data entry staff to maintain accurate records and service level, provided feedback to staff in order to improve their accuracy.

• Commercial Analyst

  • Jan 2015 - Jul 2018

  Duties involved data entry and filing. Transcribe all information gathered from watching a video such as Audio description, video description and detailed information of products and companies advertised.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Jan 2012 - Jan 2015

  Accepted new customer applications by phone and assisted in general customer service duties. Answered inbound sales calls. Assessed client needs and recommended appropriate products or modifications. Involved in all aspects of customer service including solving problems, establishing and accessing customer accounts, and performing credit evaluations. Accepted new customer applications by phone and assisted in general customer service duties. Answered inbound sales calls. Assessed client needs and recommended appropriate products or modifications. Involved in all aspects of customer service including solving problems, establishing and accessing customer accounts, and performing credit evaluations.