Experience

National Chain Group

• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Quality Manager

  • Sep 2022 - Present

  Develop and sustain the Quality Management System (QMS) in line with the required jewelry industry standards, including: ISO 9001, Responsible Jewellery Council (RJC), accreditation requirements and business requirements across the organization through existing and new processes and procedures. Regulate, control and improve the quality of all processes throughout the business and the final product. Manage the audit program to ensure that all nonconformities raised against certification bodies during audits are effectively corrected and independently verified. Embed a culture of continuous improvement throughout the company. Lead the team to achieve quality management system targets for customers and business goals. -Contribute to the creation and implementation of best practice capacity planning vision, strategy, policies, processes and procedures to aid and improve operational performance. -Contribute to new company initiatives, projects and review/communicate the impact on Quality Management Systems. -Develop the QMS strategy and the management arrangements for key milestones, demonstrating solid progress against Anual Quality Plan. -Implement all relevant procedures described in the Quality Management System (QMS). -Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies. -Create the quality documentation and communicate to look forward for lessons learned from quality concerns. -Ensure that all necessary systems and procedures are in place to meet all customer requirements and audits. -Train others in all aspects of the quality system and application of procedures. -Manage the regular internal and process audits of the QMS. -Ensure corrective action requests are closed effectively. -Produce written reports and present information and conclusions. -Set department objectives/KPIs and perform direct reports -Ensure KPIs are met by working to the overall plan. - Conduct risk assessments. Show less



Consejo Nacional para la Niñez y la Adolescencia

• Government Administration
• 1 - 100 Employee

• Quality Manager

  • Aug 2021 - Jul 2022



Banco de Reservas

• Financial Services
• 700 & Above Employee

• • Sep 2019 - Aug 2021

• • Mar 2016 - Sep 2019



Junta Central Electoral

• United States
• Facilities Services
• 100 - 200 Employee

• Gestor de Calidad

  • Jan 2010 - Mar 2016