Luis Quintero

Director Of Racquet Sports at Buck Hill Falls
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Credentials

  • USPTA Elite Professional
    United Stated Professional Tennis Association
    Feb, 2020
    - Nov, 2024
  • Professional Coach: 10 & Under Certification
    Professional Tennis Registry

Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Director Of Racquet Sports
      • May 2021 - Present

  • New Canaan Racquet Club
    • New Canaan, Connecticut, United States
    • TENNIS DIRECTOR
      • Sep 2019 - Jul 2022

      ** OVERVIEW ** As a senior member of the executive team, I was hired to direct a team of professionals to drive strategic leadership and program management. I manage a 12-member team and budget administration. My responsibilities include creating cardio tennis programs, 10 & Under Tennis Protocol programs, USTA teams, and high-performance programs with nationally ranked players. I manage overall tennis operations and court scheduling of all programs, including juniors, season courts, USTA teams, and clinics of all levels. ** HIGHLIGHTS ** ► Improved junior tennis program and player development by helping to implement the 10 & Under Tennis Protocol program that redesigned reward system, teaching methods, disciplinary action, and tennis protocols. ► Helped increase USTA teams at the club, from 8 to 17 USTA teams at the club with each team averaging 15 players. ► The Club achieved recognition in the last two years for running junior sanctioned USTA tournaments (Levels 5-7); one of the first clubs in the area to run Universal Tennis Rating tournaments, the most accurate rating system in the sport. ► Generated program revenue and new customers by creating a more structured, high-performance program with clear goals surrounding player development and game structure. ► Developed New Canaan Racquet Club YouTube channel during COVID-19 pandemic to keep customers / community connected with the club with engaging content for juniors and adults. Show less

    • NUMEROUS TENNIS POSITIONS AS DESCRIBED BELOW
      • May 2012 - Nov 2020

      ASSISTANT TENNIS DIRECTOR & JUNIOR COORDINATOR (2020)Leadership role developing programs for adults and juniors. Supervised six staff members. Served as manager on duty at all times, ensuring program and professional standards. Assisted in managing tennis events. Evaluated performance of six assistant tennis professional. Planned junior interclub matches for 36 players every Thursday, during six weeks of the summer. Advertised tennis events at the club. Wrote curriculum for the junior program with 112 players actively participating in the clinics. Oversaw facility maintenance.► Adopted and executed 10 & under Tennis Philosophy, designing curriculum and lesson plans.► Led team to win the Fairfield County Junior Tennis League for five years. ► Created Doubles Adult Family Ladder during COVID-19 to help transition members back to the club, allowing members to play tennis with each other while socially distanced. ASSISTANT TENNIS DIRECTOR & JUNIOR COORDINATOR (2019)Promoted to manage tennis and maintenance staff, scheduling, and member concerns. Mentored seven tennis professionals on staff. Introduced and ensured that all professionals on staff were implementing the 10 & Under Tennis Protocol for juniors and competitive doubles patterns for the women’s and men’s teams. Ran the Junior Program. Organized yearly Junior Banquet end-of-year ceremony. Suggested new tennis events.► Led New Canaan Field Club Junior Program to maintain a high customer service program and extraordinary space for kids to create special memories of tennis, including developing more competitive option for junior players.► Designed innovative programs to recruit new members, including the Newcomers Tennis Night program. Also managed 70+ social / tennis events. Show less

    • NUMEROUS TENNIS POSITIONS AS DESCRIBED BELOW
      • May 2012 - Aug 2020

      JUNIOR COORDINATOR (2014, 2015)► Managed complicated competitive tennis teams; two leagues ― a championship league and a smash league.► Ran more than 10 inhouse tournaments annually for different age categories and levels.► Executed spectacular junior social events including highly attended Junior Carnival and end of year banquet.EVENTS COORDINATOR & VIDEO MANAGER (2013)ASSISTANT PROFESSIONAL (2012)

    • NUMEROUS TENNIS POSITIONS AS DESCRIBED BELOW
      • May 2012 - Aug 2020

      WOMEN’S COORDINATOR (2018)Reported to Director of Tennis and supervised six Assistant Tennis Professionals. Coordinated all aspects of programs and events for Women’s tennis including special events, team practices, competitive and recreational activities. Maintained billing / attendance record for summer ladies’ teams for all practices. Prepared site for home matches. Managed staff communications with teams.► Ensured participants were confirmed and even numbers were available to make event successful.► Created comprehensive programming in collaboration with the Director of Tennis.Developed curriculum for all summer practices.► Ran highly successful event, “The Harley Davidson invitational” with 20 doubles teams of all levels and all players dressed as bikers with a special price for the team with the best costumes.► Served as liaison of the Fairfield County Women’s Tennis League Division 5 champions.MEN’S CO-COORDINATOR (2017)Developed with Director of Tennis a comprehensive program for adult men including competitive and recreational activities. Challenged in this role to bolster the number of participants and increase instructional programs and social events.► Developed men’s “boot camps” on weekends for all levels which helped beginners and new players at the club become more familiar with tennis and learn the basics, understand the game, and start playing matches.► Ran a Pro-am with 14 professionals from other clubs with special awards from first to the fourth place.WOMEN’S COORDINATOR (2016)► Hosted cocktail parties and open houses pre-season to attract new members and encourage beginners. Explained programs, introduced new and successful clinic “C Training” for newbies to the sport.► Targeted the “working women” demographic by creating a clinic that catered to work schedules and also wine and cheese socials after tennis sessions. Show less

  • Kings Highway Tennis Club
    • Darien, Connecticut, United States
    • Tennis Professional
      • Sep 2013 - May 2019

      ** OVERVIEW ** Hired to lead private and group tennis lessons and develop curriculums for 10 & Under tennis and adult tennis for 32- and 16-week long programs throughout the winter session. Managed high-performance junior practices, oversaw women’s team practices, and taught tennis clinics. ** HIGHLIGHTS **  Raised level of professionalism at the club and attracted new customers to the facility, including securing 30+ adults and children for the program.  Coached 14 USTA tennis teams and managed 4+ junior tennis teams. Show less

Education

  • Hunter College
    Bachelor of Arts - BA, Film and Media Studies
    2011 - 2013
  • Shorter University
    Bachelor of Arts - BA, Communication and Media Studies
    2009 - 2010

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