Operations Manager

• Mar 2023 - Present

Regional Product Specialist

• Apr 2022 - Mar 2023

Develop, guide, and mentor 9 Cambria Fabricator Associates (CFA) through training, promotions, leveraging Cambria resources, and conducting regular business reviews achieving excellence. Managing and train, 2 Field Service Technicians. • Build value-added partnerships with Cambria Fabricator Associates to ensure installation efficiencies. • Work with Cambria fabricators to maximize productivity and quality assurance to ensure a good process while meeting customers’ expectations ensuring a positive Cambria experience. • Analyze key indicators of customer performance and provide recommendations to leadership. • Investigate cases for facts, root cause and recommend solutions. • Evaluate KPI’s of customer performance and provide recommendations. Show less

Youth and Middle School Wrestling Coach/ Director

• Oct 2016 - Apr 2022

- Wrestling Youth Director of newly formed program in the city of Edina. Coached 50+ youth wrestlers grade from Pre-K to 8th grade. • Duties include building daily training curriculum and tournament schedules. • Collaborating with local coaches for tournament mangers to ensure the smooth, execution of scrimmages, Tournaments, and alternative practices opportunities. • Managed multimedia platforms to corresponding with parents, assistant coaches, keeping them informed of upcoming tournaments, scrimmages and fundraising opportunities. • Planned, and Coordinated successful week long conditioning and wrestling camp, 15-19 August 2016 - Manage team online registration and USA membership compliance. Show less

Naval Special Warfare Mentor/Coach

• Jan 2021 - Jan 2022

Naval Special Warfare Naval Special Operations (NSW/NSO) Coach and Mentor in support of the Naval Recruiting Mission. Promote recruitment and develop future NSW/NSO Future Sailor (FS) for the physical and mental demands of their selected pipeline courses and career fields, by use of transparent, objective-based resiliency programs. • NSO/NSO Programs trained SEAL, EOD, ND, SWCC, and AIRR • Provided physical fitness coaching, human performance training plan, remedial skills, and mental resiliency training to support students IAW approved Government lesson plans. • Complied with the Naval Special Warfare Nutrition and Physical Readiness Training Guide and mentorship lesson plans and programming. • Complied with all Naval recruitment safety regulations, local governing Risk Management (RM) procedures, and emergency action policies for all training events. • Communicated with Naval Recruiting Command (NRC) leadership team and maintains constant contact with appropriate wing key stakeholders to ensure all program deliverables are being met within standards • Communicated with Contractor Program manager and program managers any concerns with future sailor’s contracts or administration inquiries • Tracking and reporting weekly/monthly assessments and status on candidate's progress in both physical performance and mental resiliency to the Program Manager using government provided online, PST tracker to provide both physical and mental resiliency updates on all candidates. Show less

General Manager

• Dec 2018 - Jun 2020

General Manager of an $10 million IFLY indoor skydiving facility. Hired as GM to the newly constructed IFLY Minneapolis, was responsible for the daily operations of a single indoor skydiving wind tunnel. Responsible for the excellent customer service and experience, budget, sales, training and staff development, and overall wind tunnel operations. Fostering an atmosphere that encourages team member contribution and innovation to overall company objectives by making sound decisions on behalf of the best interest of IFLY, team members, and guests. • Collaborating with various members of Senior Management to ensure strategic business, training, and safety objectives are continuously achieved • Maintaining exemplary customer service, local business and community official relationships were my driving mission. IFLY MN social Media platforms showcased IFLY MN Customers Service; Google and Yelp ratings were amongst the highest ratings in the country • Managed and trained 25 IFLY professionals. AGM, shift supervisor, skydiving instructors, and customers service providers to promote ongoing learning and growth through observational feedback, development tools, resources, and recognition • Leading and over-seeing all budget and sales metrics for the business to improve profit margins while controlling operational expenses • Operated the tactical and strategic business model, including weekly P&L Budget reporting, forecasting, payroll to provide financial & business analysis and forecasts as required based on market, demographic, or corporate trends • Recognized as the 1# in revenue for new tunnel openings, and 2020 first quarter $50,000+ year over year to budget leading into March 2020 • Responsible for all daily scheduling and corporate/party’s events and professional flyer • Maximized Social Media Platforms utilizing professional customer social media engagement • Hiring Manager – interviewed and onboarded team members utilizing Ultipro platform Show less

Manager of Quality Assurance

• Jun 2017 - Nov 2018

Was resposible to provide a methodical and efficient approach to the renewable energy workspaces. The development and creation of standard operation procedures and quality service documents for End of the Day reporting of compliance of work and labor. • As Site Manager, and Customer Service Manager, my team was committed to the Mortenson pillars of success including creating a safe work environment • Senior customer service manager, in charge of several projects in the Tx area. Servicing customers 150 Maga Watt renewable energy solar site. • Managed 15 technicians and 2 plants engineers of the daily operations and reporting. • Developed business strategies, SOPs, warranty claims protocols, and maintaining operational budget. Show less

Program Director

• Apr 2016 - Oct 2017

The Bunker Labs Mission is to educate, inspire, and connect. My purpose is to develop and foster educational, networking and sponsorship opportunities. I focus on existing veteran owned startups and aspiring entrepreneurs to come, create, and conquer the business world through their hard work, and strategy. The Bunker Labs Mission is to educate, inspire, and connect. My purpose is to develop and foster educational, networking and sponsorship opportunities. I focus on existing veteran owned startups and aspiring entrepreneurs to come, create, and conquer the business world through their hard work, and strategy.

Owner

• Jan 2014 - Nov 2016

-Director of Operations, Project Management, and Training. •Planned and organized $300,000+ in Special events, Corporate Workshops/retreats, and Sport Team leadership/teambuilding projects. •Designed 25+ training venues for Collegiate Sport Teams/Corporate Management incorporating leadership and team building techniques learned from Special Operation experience, which strongly emphasizes effective communications, intense loyalty, quality work, strong culture and innovation. •Project Manager/planner of “The Forge” a 16,000 sq. ft. premiere Sport/Fitness training center on 8 acres of undeveloped land worth over $350,000. ***Co - founded, non-profit organization (THRIVE) dedicated to youth leadership and teambuilding programs. Show less

Naval Special Warfare/Operator (SEAL)

• Sep 2012 - Nov 2015

Lead Chief Petty Officer of Naval Special Warfare Students/recruits at Naval Recruit Center, Great Lakes. Lead Chief Petty Officer of Naval Special Warfare Students/recruits at Naval Recruit Center, Great Lakes.

Naval Special Warfare/Operator SEAL(SOCS)

• Feb 1990 - Oct 2015

Self-motivated Special Operations (Navy SEAL) Project Manager, with over 25 years of experience in program development, logistics planning, and business management. Served as Naval Special Warfare (NSW) Director of Operations at Recruit Training Command, which specialized in physical fitness, mentorship and leadership development. Senior Operations Manager for Unit One, Guam, and Unit Three, Bahrain. Multiple Naval Special Warfare team leader positions, at the Squadron and Platoon size levels. A pragmatic and focused individual recognized for effective planning, project completion, creating and implementing new programs with exceptionally strong strategic planning, analytical and organizational leadership skills, budget planning, with qualifications including a MS in Sports Management, and CPPM. Show less

Wrestling program director

• Oct 2012 - Mar 2015

-Managed, and coached 3 wrestling programs with 50+ youth within the communities of Highland Park and Lake Forest, IL. •Managed 6 coaching staff and volunteers reporting directly to the Highland Park Rec. Center. Athletic Director. •Organized and conducted 20+ tournaments and events with averaging 200+ participants and 600+ fans. •Strategically collaborated with parents and coaches while building relationships in the community promoting the Youth Wrestling Team. -Managed, and coached 3 wrestling programs with 50+ youth within the communities of Highland Park and Lake Forest, IL. •Managed 6 coaching staff and volunteers reporting directly to the Highland Park Rec. Center. Athletic Director. •Organized and conducted 20+ tournaments and events with averaging 200+ participants and 600+ fans. •Strategically collaborated with parents and coaches while building relationships in the community promoting the Youth Wrestling Team.