Logistics Manager

• Jun 2023 - Present

Warehouse Systems Engineer & Commercial Hazardous Material Driver

• Jan 2018 - Jun 2023

I left the fast-paced restaurant industry and was fortunate to receive training and support in the exciting field of chemical warehousing and logistics. After obtaining my Class A commercial driver's License, I was encouraged to use my experience to benefit the team. I transitioned to warehouse system development, which allowed me to make a much larger impact in the organization.-Developed and implemented systems for better awareness and communication of customer orders.-Wrote and implemented warehouse S.O.P.s in English and Spanish for consistent operations.-Designed and implemented a Warehouse Management System that tracks inventory, from receiving through shipping. Show less

CDL A Truck Driver

• Jan 2018 - Jan 2023

Director of Operations

• May 2013 - Dec 2017

Head of operations for an eight unit restaurant franchisee. I was responsible for hiring and developing efficient restaurant teams that delivered high-quality guest hospitality, food, and clean, friendly environments. -Provided ServSafe Food Safety Training to the management teams. -Developed the skills and abilities of team members to help them reach their full potential. Head of operations for an eight unit restaurant franchisee. I was responsible for hiring and developing efficient restaurant teams that delivered high-quality guest hospitality, food, and clean, friendly environments. -Provided ServSafe Food Safety Training to the management teams. -Developed the skills and abilities of team members to help them reach their full potential.

Corporate Trainer

• Mar 2008 - May 2013

My primary responsibility was onboarding new managers, including orientation and 10 weeks of training, as well as continued development through leadership workshops and classes, ServSafe Food Safety Training, and one-on-one coaching at the unit level. -Supported two District Managers across 16 units by conducting unit visits and developing strong relationships with all managers. -Led multi-departmental teams in developing, testing, and implementing Standard Operating Procedures. Conducted quarterly rollout meetings and monthly GM meetings. Show less

District Manager

• Dec 2003 - Mar 2008

Managed a $4M restaurant in Miami Beach with three dining rooms, two kitchens, 23 servers, and a full bar. -Achieved 22% percent growth upon taking the operation by fully utilizing the facility and executing high customer service. -Promoted to District Manager after one year and directly managed a four-unit district, supporting three other DMs and leading a total of 16 units in South Florida. Managed a $4M restaurant in Miami Beach with three dining rooms, two kitchens, 23 servers, and a full bar. -Achieved 22% percent growth upon taking the operation by fully utilizing the facility and executing high customer service. -Promoted to District Manager after one year and directly managed a four-unit district, supporting three other DMs and leading a total of 16 units in South Florida.