Luis Miguel Heredia Sierra

Travel Agent at FlyKube
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Contact Information
us****@****om
(386) 825-5501
Location
Barcelona, Catalonia, Spain, ES

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Credentials

  • Amadeus: Booking and Introduction to Fares
    Amadeus
    Jan, 2022
    - Sep, 2024
  • Diplôme d'Etudes Universitaires Françaises (DEUF)
    Université Jean Moulin (Lyon III)
    Jan, 2022
    - Sep, 2024
  • Introduction to Front Office
    PIPELINE SOFTWARE
    Jan, 2022
    - Sep, 2024
  • Lifeguard
    GMY Formación Integral
    Sep, 2019
    - Sep, 2024
  • Swimming Instructor
    GMY Formación Integral
    Sep, 2019
    - Sep, 2024
  • Driving Licence Type B
    Dirección General de Tráfico
    Jan, 2019
    - Sep, 2024
  • First Certificate in English
    University of Cambridge
    Oct, 2017
    - Sep, 2024

Experience

  • FlyKube
    • Spain
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Travel Agent
      • Jun 2023 - Present

      Personalised travel arrangements. Handling of Adobe InDesign. Elaboration of detailed guides. Efficient booking management. Incident resolution. Tailored advice and recommendations. Effective communication skills. Proficiency in technological tools of the industry. Effective translation content. Personalised travel arrangements. Handling of Adobe InDesign. Elaboration of detailed guides. Efficient booking management. Incident resolution. Tailored advice and recommendations. Effective communication skills. Proficiency in technological tools of the industry. Effective translation content.

  • ZARA SA
    • Retail
    • 700 & Above Employee
    • Store Cashier
      • May 2022 - Present

      Accurate cash management. Closing and opening of cash registers. Exceptional customer service. Extensive knowledge of Zara products. Effective communication skills. Meticulous attention to detail. Technological knowledge of point of sale systems. Effective problem solving. Ability to handle stressful situations. Accurate cash management. Closing and opening of cash registers. Exceptional customer service. Extensive knowledge of Zara products. Effective communication skills. Meticulous attention to detail. Technological knowledge of point of sale systems. Effective problem solving. Ability to handle stressful situations.

  • PULL&BEAR
    • Spain
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Retail Sales Assistant
      • Apr 2022 - May 2022

      Customer welcome. Customised advice. Inventory management. Shop storage. Article labelling. Customer loyalty. Customer welcome. Customised advice. Inventory management. Shop storage. Article labelling. Customer loyalty.

Education

  • Universidad de Granada
    Translation and Interpreting (EN, FR > ES) + Tourism Management, Tourism and languages
    2018 - 2023
  • Universitat Pompeu Fabra - Barcelona
    Translation and Interpreting, Traducción e interpretación
    2022 - 2023
  • Universitat Autònoma de Barcelona
    Tourism, Tourism and Hotel Management
    2021 - 2022
  • Université Jean Moulin (Lyon III)
    Double Licence LEA - Gestion
    2020 - 2021

Community

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