Luis Lora
Sales Specialist at Kelly Infiniti- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Kelly Infiniti
-
Motor Vehicle Manufacturing
-
1 - 100 Employee
-
Sales Specialist
-
Jan 2021 - Present
-
-
-
CVS Health
-
United States
-
Hospitals and Health Care
-
700 & Above Employee
-
Training General Manager
-
May 2019 - Jan 2021
-
-
-
Speedway LLC
-
United States
-
Retail
-
700 & Above Employee
-
District Manager Trainee
-
Oct 2018 - May 2019
-
-
-
Trader Joe's
-
United States
-
Retail
-
700 & Above Employee
-
Crew Member
-
Aug 2016 - Nov 2018
ESSENTIAL FUNCTIONS: • Engage with customers by greeting them, making eye contact, smiling, and saying hello • Educating myself about products to share the knowledge with customers and crew • Answering questions and enthusiastically helping customers find items • Offering suggestions for meals and entertaining • Bagging groceries with care • Promptly getting back to customers who have questions that need follow up • Providing each customer with a Wow Customer Experience • Receiving, unloading, and verifying deliveries • Stocking shelves, regularly rotating products, and recording unsellable and returns • Making store shine with cleaning • Collecting shopping carts • Other duties as assigned COMPETENCIES AND GENERAL SKILLS: • Excellent organizational skills; ability to manage multiple tasks and prioritize appropriately; results oriented • Excellent verbal and written communication skills • Excellent internal and external customer service and consistent follow-up • Analytical and critical thinking skills, with demonstrated consistent sound judgment and decision-making skills • Ability to identify potential problems and provide proactive solutions • Ability to analyze issues and extrapolate appropriate solutions • Models a high level of accountability and personal integrity; able to communicate across the organization openly and with respect BUSINESS PARTNERING AND REPORTING: • Form solid relationships and open communication with other Crew Members, Mates, and Captain • Experienced on how retail operates • Focused mainly as a Crew Member helping customers and the organization as a whole Show less
-
-
-
Finn & Eaton, P.C.
-
Saugus, Massachusetts
-
Law Intern
-
Jun 2016 - Aug 2016
ESSENTIAL FUNCTIONS: • Call clients • Analyze documents, and respond to letters, claimants and clients • Follow up with claimants and clients • Maintain current files • Create and maintain extensive contacts with clients and companies dealing with the case • Maintain an Accounts Receivable • Extensive knowledge of client contracts and how it relates to accounts receivable, collections and fee schedules • Invoicing and processing cash receipts in a timely and accurate manner • Filed, copied, typed, completed data entry for cases, answered phones, mailed out letters, made labels, and assisted in sending out confidential materials • Other duties as assigned COMPETENCIES AND GENERAL SKILLS: • Excellent organizational skills; ability to manage multiple tasks and prioritize appropriately; results oriented • Excellent verbal and written communication skills • Excellent internal and external customer service and consistent follow-up • Analytical and critical thinking skills, with demonstrated consistent sound judgment and decision-making skills • Ability to identify potential problems and provide proactive solutions • Ability to analyze issues and extrapolate appropriate solutions • Models a high level of accountability and personal integrity; able to communicate across the organization openly and with respect BUSINESS PARTNERING AND REPORTING: • Form solid relationships and open communication with Case Advocate • Experienced on how a law firm operates • Focused mainly on family law Show less
-
-
-
Stop & Shop
-
Retail
-
700 & Above Employee
-
Front End Supervisor
-
Mar 2008 - Aug 2016
ESSENTIAL FUNCTIONS: • Engage with customers by greeting them, making eye contact, smiling, and saying hello • Educating myself about products to share the knowledge with customers and crew • Answering questions and enthusiastically helping customers find items • Offering suggestions for meals and entertaining • Bagging groceries with care • Promptly getting back to customers who have questions that need follow up • Providing each customer with a great Customer Experience • Receiving, unloading, and verifying deliveries • Stocking shelves, regularly rotating products, and recording unsellable and returns • Making store shine with cleaning • Collecting shopping carts • Managing 10 -30 employees at once making sure to give them directions on what to do and where to go • Managing breaks for each employee •Managing the front of the store making sure customers check out in a timely manner • Other duties as assigned COMPETENCIES AND GENERAL SKILLS: • Excellent organizational skills; ability to manage multiple tasks and prioritize appropriately; results oriented • Excellent verbal and written communication skills • Excellent internal and external customer service and consistent follow-up • Analytical and critical thinking skills, with demonstrated consistent sound judgment and decision-making skills • Ability to identify potential problems and provide proactive solutions • Ability to analyze issues and extrapolate appropriate solutions • Models a high level of accountability and personal integrity; able to communicate across the organization openly and with respect BUSINESS PARTNERING AND REPORTING: • Form solid relationships and open communication with other Employees, Assistant Manager, and Head Manager • Experienced on how retail operates and functions • Focused mainly on helping employees and customers Show less
-
-
Education
-
Suffolk University
Bachelors Degree, Business Administration and Management, General