Luis Lora

Sales Specialist at Kelly Infiniti
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston

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Experience

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Sales Specialist
      • Jan 2021 - Present

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Training General Manager
      • May 2019 - Jan 2021

    • United States
    • Retail
    • 700 & Above Employee
    • District Manager Trainee
      • Oct 2018 - May 2019

    • United States
    • Retail
    • 700 & Above Employee
    • Crew Member
      • Aug 2016 - Nov 2018

      ESSENTIAL FUNCTIONS: • Engage with customers by greeting them, making eye contact, smiling, and saying hello • Educating myself about products to share the knowledge with customers and crew • Answering questions and enthusiastically helping customers find items • Offering suggestions for meals and entertaining • Bagging groceries with care • Promptly getting back to customers who have questions that need follow up • Providing each customer with a Wow Customer Experience • Receiving, unloading, and verifying deliveries • Stocking shelves, regularly rotating products, and recording unsellable and returns • Making store shine with cleaning • Collecting shopping carts • Other duties as assigned COMPETENCIES AND GENERAL SKILLS: • Excellent organizational skills; ability to manage multiple tasks and prioritize appropriately; results oriented • Excellent verbal and written communication skills • Excellent internal and external customer service and consistent follow-up • Analytical and critical thinking skills, with demonstrated consistent sound judgment and decision-making skills • Ability to identify potential problems and provide proactive solutions • Ability to analyze issues and extrapolate appropriate solutions • Models a high level of accountability and personal integrity; able to communicate across the organization openly and with respect BUSINESS PARTNERING AND REPORTING: • Form solid relationships and open communication with other Crew Members, Mates, and Captain • Experienced on how retail operates • Focused mainly as a Crew Member helping customers and the organization as a whole Show less

  • Finn & Eaton, P.C.
    • Saugus, Massachusetts
    • Law Intern
      • Jun 2016 - Aug 2016

      ESSENTIAL FUNCTIONS: • Call clients • Analyze documents, and respond to letters, claimants and clients • Follow up with claimants and clients • Maintain current files • Create and maintain extensive contacts with clients and companies dealing with the case • Maintain an Accounts Receivable • Extensive knowledge of client contracts and how it relates to accounts receivable, collections and fee schedules • Invoicing and processing cash receipts in a timely and accurate manner • Filed, copied, typed, completed data entry for cases, answered phones, mailed out letters, made labels, and assisted in sending out confidential materials • Other duties as assigned COMPETENCIES AND GENERAL SKILLS: • Excellent organizational skills; ability to manage multiple tasks and prioritize appropriately; results oriented • Excellent verbal and written communication skills • Excellent internal and external customer service and consistent follow-up • Analytical and critical thinking skills, with demonstrated consistent sound judgment and decision-making skills • Ability to identify potential problems and provide proactive solutions • Ability to analyze issues and extrapolate appropriate solutions • Models a high level of accountability and personal integrity; able to communicate across the organization openly and with respect BUSINESS PARTNERING AND REPORTING: • Form solid relationships and open communication with Case Advocate • Experienced on how a law firm operates • Focused mainly on family law Show less

    • Retail
    • 700 & Above Employee
    • Front End Supervisor
      • Mar 2008 - Aug 2016

      ESSENTIAL FUNCTIONS: • Engage with customers by greeting them, making eye contact, smiling, and saying hello • Educating myself about products to share the knowledge with customers and crew • Answering questions and enthusiastically helping customers find items • Offering suggestions for meals and entertaining • Bagging groceries with care • Promptly getting back to customers who have questions that need follow up • Providing each customer with a great Customer Experience • Receiving, unloading, and verifying deliveries • Stocking shelves, regularly rotating products, and recording unsellable and returns • Making store shine with cleaning • Collecting shopping carts • Managing 10 -30 employees at once making sure to give them directions on what to do and where to go • Managing breaks for each employee •Managing the front of the store making sure customers check out in a timely manner • Other duties as assigned COMPETENCIES AND GENERAL SKILLS: • Excellent organizational skills; ability to manage multiple tasks and prioritize appropriately; results oriented • Excellent verbal and written communication skills • Excellent internal and external customer service and consistent follow-up • Analytical and critical thinking skills, with demonstrated consistent sound judgment and decision-making skills • Ability to identify potential problems and provide proactive solutions • Ability to analyze issues and extrapolate appropriate solutions • Models a high level of accountability and personal integrity; able to communicate across the organization openly and with respect BUSINESS PARTNERING AND REPORTING: • Form solid relationships and open communication with other Employees, Assistant Manager, and Head Manager • Experienced on how retail operates and functions • Focused mainly on helping employees and customers Show less

Education

  • Suffolk University
    Bachelors Degree, Business Administration and Management, General
    2015 - 2018

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