Head Barista

• May 2019 - Present

Cleaning Supervisor

• Oct 2014 - Feb 2019

• Part time work with the cleaning team for Channel 9 building. • Responsibilities include engaging with clients around requirements, monthly reports, payroll and cleaning. • Part time work with the cleaning team for Channel 9 building. • Responsibilities include engaging with clients around requirements, monthly reports, payroll and cleaning.

Administration Manager

• Feb 2010 - Jun 2014

• Face to face customer service, providing support with product selection and purchase. • Managed and analysed financial information for evaluating budget expenditure efficiency and for promoting strategic initiatives that ensured financial sustainability to the organisation. • Organised and planned sales strategies. Achieved 10% average annual sales growth and 3% average annual cost reduction. • Monitored inventory trends and its records due to a highly volatile economy; avoided shortage as much as possible by doing exhaustive negotiation with a short range of suppliers across the country. • Reviewed and settled sell-prices according to national regulations along with being aware of continuous changes in market prices, using some basic forecast and statistical tools to encourage cost-effective decisions. • Led a team of three people within the Administrative and Human Resources departments. • Ensured extended best practices across the organisation supporting creation of policies and programs related to information security, occupational safety and health regulatory compliance, contingency plans and performance evaluation.