Senior Information Technology Project Manager

• Feb 2023 - Present

Business Analyst - Event Technology

• Dec 2019 - Mar 2023

Working alongside Event Technology (ET) IT Project Managers (PM) and reporting into the Snr IT PM, consulting with the implementation team to optimise and enhance systems integration. Presenting recommendation and cost analysis to obtain business approval. Supporting all our Congress events including Mobile World Congress Barcelona; Shanghai; Los Angeles and also the Mobile 360 Events Series. Key Responsibilities: · Technical scope management and support on: · E-commerce/Registration Systems · Payment Gateways · Digital platforms (website/Mobile Apps/signage) · Stakeholder management, building and owning working relationships in order to fully support project teams during analysis and planning stages · Performing feasibility analysis, scopes projects, and works with the ET Project Management team to prioritise deliverables · Creating Business Requirement Documents and translate these into functional specifications. Designing process map, workflows, use cases and creation of Data Flow Diagrams · Coordinating and schedule project meetings with internal / external stakeholders and vendors, diverse stakeholder management · Facilitating a successful release handover to implementation team · Participating in Integration Testing, User Acceptance Testing (UAT) and Functionality Testing · Providing analytic support by coordinating data extraction from various databases and data interpretation (includes XML feeds/API feeds) · Liaise with ET PMs for quotation and budget management, making sure projects stay within budget and target spending requirements · Working with internal compliance team towards achieving compliance e.g. GDPR, PCI, InfoSec · Researching possible software solutions to increase work efficiency Show less

Web Developer

• Apr 2019 - Dec 2019

Working as part of a small team supporting and further enhancing both in-house custom business systems and the proprietary digital display content management systems - a platform that allows delivery digital content & retrieve analytics to and from android powered screens embedded into retail displays globally. Co-ordinating with various business areas, working to support and further develop our content management system and working with our project teams to develop web-based content to run on the screens using HTML 5, JavaScript and other technologies as required to create interactive in-store experiences. Also, involved with the selection and testing of hardware and software for projects ensuring their suitability for retail use. · Participate in requirements analysis · Collaborate with internal teams to produce software design and architecture · Write clean, scalable code using C# .NET and PHP programming languages · Assist with web development projects using HTML, CSS, and PHP. · Test and deploy applications and systems · Revise, update, refactor and debug code · Improve existing systems · Develop documentation throughout the software development life cycle (SDLC) · Serve as an expert on applications and provide technical support · Ensure ‘total’ solutions are thoroughly tested including both hardware and software, using scenario, real-life testing and failure analysis. Ensure you are closely involved with live instore trials and support the business teams to solve any issues around software and technology. · Proactively find gaps in our technology offer and work to fill, developing revolutionary, unique solutions for the retail industry. Build up BETA test rigs to bring feasible ideas to life. · Manage our CMS platform, ensuring it performs and delivers against our client / business needs, be its owner. Build out data reports on usage and analytical statistics for internal and external use via dynamic interactive dashboards. Show less

Application Development Specialist

• May 2007 - Jan 2019

I am a highly motivated web full-stack applications developer using PHP, JAVASCRIPT, HTML/CSS skills to develop solutions that allows users to easily understand and interact with their business data. In the backend, I use MySQL and MS SQL database design/building skills to create DATABASE MARKETING databases. Using tried and tested methods, techniques and tools (external and internal), to de-dupe and merge customer data to create - single customer view solutions. Initially, Data Know How (DKH), was a traditional database marketing and data analysis service business model building relational databases; loading and maintaining B2C & B2B customer data for clients in the Events industry. Clients would submit data and analysis briefs and we would reply with customer lists for direct mail or email campaigns. Analysis briefs would result in a comprehensive set of post event/campaign reports devised by our Marketing Director, showing key metrics and effectiveness of each campaign including demographic and behavioural customer insights. At DKH we are passionate about harnessing the power of data to gain business insights and drive business value. We also believe that marketers should have direct access to their data! Data should not be stored away in multiple silos solely accessible to the IT department! Through many years working with marketing managers and executives we have learnt how time and resource poor marketers can be! We help business 'Turning data into profit' through the development of bespoke web data access applications that lets users easily understand and quickly interact with their data. Expert data analysis designed and presented by our marketing director provides users with a multi-dimensional actionable insights. Show less

Database Developer

• Mar 1996 - Jan 2007

Database design and development of front-end applications for the Finance department. Database design and development of front-end applications for the Finance department.