Experience

Global Telesourcing

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Area Sales Supervisor

  • May 2018 - Present

  Sales Outsourcing Company delivering premium services to numerous companies in the United States and worldwide, especially to SiriusXM.  Supervise the operation for SiriusXM and guarantee the adequate performance of agents whose goal is to make satellite radio sales for SiriusXM subscriptions. Sales Outsourcing Company delivering premium services to numerous companies in the United States and worldwide, especially to SiriusXM.  Supervise the operation for SiriusXM and guarantee the adequate performance of agents whose goal is to make satellite radio sales for SiriusXM subscriptions.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Oct 2017 - Apr 2018

  Leading Call Center serving businesses and stores across the U.S Leading Call Center serving businesses and stores across the U.S



Havanatur Italia S.r.l.

• Italy
• Travel Arrangements
• 1 - 100 Employee

• Tour Guide

  • Sep 2015 - Jul 2017

  • Served as the official guide for the American and Canadian markets for top companies like Road Scholar and Cuba Tours & Travels. • Worked in sales offering tour programs to English speaking visitors. • Contributed to the training of beginners by introducing them to the use of tone and register in Business English conversations. • Served as the official guide for the American and Canadian markets for top companies like Road Scholar and Cuba Tours & Travels. • Worked in sales offering tour programs to English speaking visitors. • Contributed to the training of beginners by introducing them to the use of tone and register in Business English conversations.



Ministry of Defense and Aviation

• Saudi Arabia
• Armed Forces
• 700 & Above Employee

• English Translator

  • Aug 2013 - Aug 2015

  • Worked doing translations for the Department of Research • Contributed to the curriculum for a Translation and Listening Course • Taught translation and listening • Worked doing translations for the Department of Research • Contributed to the curriculum for a Translation and Listening Course • Taught translation and listening



School of Foreign Languages San Miguel

• Havana, Cuba

• English Teacher

  • Sep 2014 - Apr 2015

  • Worked on the curriculum for English groups • Developed innovative techniques by means of communicative functions • Worked on the curriculum for English groups • Developed innovative techniques by means of communicative functions



Gaviota Tours - Cuba

• Events Services
• 100 - 200 Employee

• Public Relations Trainee

  • Jun 2010 - Jul 2010

  • Received training in P.R and Sales Departments at Panorama Hotel • Received training in reception at Memories Miramar Hotel • Received training in P.R and Sales Departments at Panorama Hotel • Received training in reception at Memories Miramar Hotel