Project Manager Strategic & Procurement Solutions

• Oct 2020 - Present

Project Manager

• Apr 2020 - Aug 2020

Project Management: Responsible for the integral management of project for the Compensar Client, including communications, risks, quality, budget execution, schedule control using MS Project, and directing internal team to support and optimize IT services operations. Maintaining compliance for SLA committed at 99% for the resolution of incidents and requests. Negotiation: Responsible for defining project scope in order to establish the initial baseline, achieving to define control variables and tolerance intervals to recognize 100% of the variations that result during the implementation of changes management in the contract. Team coordination: Coordinating and supervising task progress during development process of deliverables, identification operation priorities in order to improve customer satisfaction. Leading an internal team made up of 6 work fronts and 33 employees. Leadership: Implemented a quality assurance process through supervision and control of deliverables developed by the team members, achieving 100% compliance on due dates obtaining a high degree of satisfaction in deliveries. Show less

Project Manager

• Oct 2018 - Dec 2019

Project Management: Responsible for ensuring and implementing a portfolio conformed by 25 IT infrastructure projects (Hardware and Software), managing all stages of the project life cycle, including activities coordination with suppliers and internal team, communications between stakeholders, providing technical documentation, infrastructure preparation, installation and approval at the end of delivery. Team management: In charge of planning activities, identification of priorities, budget management, risk management, monitoring established schedule, managing to complete hardware supply projects and infrastructure optimization, implementation of service desk solutions within the agreed time frame based on the ITIL framework. Results-oriented: Responsible for updating processes, procedures and tools for project management, managing to optimize the project management practice in the organization through the implementation of 7 processes and 15 project management tools aligned to PMBOK v6. Synthesis and analysis capacity: Responsible for the generation of management reports for monitoring projects assigned for a portfolio of 20 projects for clients such as: Comfenalco Valle, Bolsa de Valores, Terpel, Isagen, Asobancaria, highlighting the control of SPI, CPI metrics, budget control and the most relevant risks. Show less

APMO Consultant

• Mar 2018 - Sep 2018

Analysis Capacity: Responsible for the design and development of artifacts for project management with a traditional PMI / Waterfall approach, and Agile SCRUM models, achieving the implementation of 7 processes for the management of programs and projects considering the SCRUM framework and the government based at SAFe supporting Banco BBVA in the digital transformation process. Communication: In charge of structuring and calculating KPI in reports for measuring the performance of 5 portfolios, and 30 projects to be distributed to stakeholders at tactical and managerial levels. Coaching: Responsible for providing advice and support to agile development teams in the adoption of SCRUM frameworks and agile methodologies, managing to train 5 development teams in the adoption of the SCRUM Framework in roles, events, and artifacts. Analysis and synthesis capacity: In charge of setting up BBVA bank initiatives in the JIRA tool at the levels of programs and portfolios for control and monitoring, managing to model 10 strategic initiatives in JIRA to obtain performance metrics and reports. Show less

IT Project Manager

• Nov 2015 - Nov 2017

Planning: Responsible for the strategic alignment of Projects in accordance with the strategic objectives, identification and obtaining of benefits, managing to define measurement schemes of the projects before, during and after their execution. Results orientation: Successful implementation of the Salesforce Service Cloud solution for the attention of service requests in the Shared Services Center, first to be implemented in a university in South America, completing the project within 6 months and the established cost of $ 180,000 USD, optimizing the financial, administrative and technology functions in administrative units. Project Management: In charge of planning resources, fine-tuning and monitoring budget execution, coordination of the human team, control of deliverables and dates for projects between 4 and 18 months in duration and a budget of $ 250,000 USD. Define contingency mitigation plans for the project and anticipate variations to achieve the fulfillment of project benefits. Team management: Responsible for coordinating and motivating the human team, articulating suppliers and internal resources of the functional and technical field, managing change controls, communications in all stages of the solution development cycle, ensuring the test steps between environments of development and quality until delivery in productive environments. Show less

Project Coordinator

• Nov 2013 - Nov 2015

Project management: Gather the client's requirements, analyze the technical and economic feasibility, develop the project management plan, manage contracts with service providers, manage the project team for a program of 25 projects with an average budget of $ 360,000 USD, achieving the renewal of contracts and the adoption of new clients. Control and monitoring: Control scope, budget, and carry out financial analysis of 100% of contracts for BPO projects, energy control of losses, construction of electrical substations and high voltage lines, infrastructure assembly, managing to build and maintain a backlog report turnover and expected margins. Communication: Moderate regular meetings with the main stakeholders. Develop monthly managerial reports on project metrics. Manage communications. Give Closing and settlement to the contract. Customer service: Hold regular meetings with the contract controller to analyze compliance with the KPIs and the level of customer satisfaction, achieving a rating of 4.5 / 5 in the satisfaction survey. Orientation to the result: Define guidelines, processes and procedures to implement the PMO, advising 8 Project Directors from the methodological point of view in planning activities, preparation of schedules and budgets, and implementation of project management methodology for a portfolio made up of 65 projects. Planning: Coordinate and plan Kick Off for Construction Projects: civil, electromechanical and telecommunications works. Control the budget execution of projects through the ERP SAP BUSINESS ONE. Control and monitoring: Monitor and control the programming of assigned projects. Track the achievement of milestones throughout the project life cycle. Evaluate and define new requirements with the client. Carry out monitoring and control activities in aspects such as: Budget, project management (Scope, Time, Quality, Risks, Acquisitions, Human Resources, HSEQ) Show less

Senior Project Manager

• Jun 2013 - Nov 2013

Project Management: Identify the business needs and define the scope of the project, coordinate the Kick Off of the project, plan and execute the project management plan, prepare and control the schedule, control the scope, and budget for SAP projects (BO, PCM, BPC), Sinergy Payroll system migration and redesign of the Purchasing process. Control and monitoring: Follow up on the development of business cases, identifying, analyzing and managing the scope, quality, budget, risks and communications between Stakeholders for a program consisting of 6 strategic projects. Communication: Prepare and distribute managerial reports to stakeholders, follow up on project execution and prepare progress reports. Establish action plans to avoid delays during project execution. Agile methodologies: Facilitate Scrum planning, Scrum Daily, Scrum review and retrospective meetings for a team of 7 collaborators, in order to manage the SPRINT objectives. Show less

IT Project Coordinator

• Jun 2012 - Jun 2013

Analysis and synthesis: Carry out an inventory of requirements, test cases, identification and documentation of change controls, consolidate functional design document, quality assurance plan and test management for solution projects with ASP.net, .NET C # technologies and HTML5 with Service Oriented Architecture and applications for Android and IOS mobile devices. Planning: Develop the training plan document and the live exit plan of the solution, Lead CRP and UAT workshops with leading users. Control and monitoring: Keep track of changes and control the progress of the backlog in the instances for test, development and production environments, keeping track of Issues for each SPRINT managing 10 solutions simultaneously. Team leadership: Direct the execution and coordinate technological and personnel resources, Verify compliance with the schedule according to the schedule, Approve and certify the uploading of data in Test and Production Environments Carry out monitoring committees and manage communications, Register and certify tests in the UAT environment, contracts administration with suppliers. Show less

Junior Consultant

• Dec 2011 - Jun 2012

Analysis and synthesis: Compile customer requirements, develop parameterization of administrative-Financial modules for the SEVEN ERP system, modeling the purchasing processes, fixed assets and accounting for the customer. NATIONAL POSTAL SERVICES 4-72, achieving the implementation of the solution in environment productive. Coaching: Train the Lead Users assigned to the project and outline process flows of the Implemented Information System, managing to train 50 end users. Monitoring and control: Ensure compliance with the project methodology during the execution of the projects in which it participates, ensuring 100% methodological compliance with the deliverables developed. Problem solving: In charge of the design and construction of the purchasing and fixed assets process flows, managing to deliver 15 updated process flows to the new system. Show less

Auxiliar manejo de Información

• Mar 2011 - Aug 2011

implementación ERP (EBS DE ORACLE) track de manufactura, costos de producción y mantenimiento. Aplicación de la Metodología ABM-OBM para proyectos de Tecnología en Alpina Configuración Oracle R12 para proyecto Migración SMART 12 de tecnología. Uso de la herramienta Service Manager para la creación y seguimiento de casos en producción. Elaborar y/o hacer seguimiento a los documentos de la metodología de proyectos con el fin de asegurar su correcto diligenciamiento y oportuna entrega, tomando como base el plan de aseguramiento de calidad definido para el proyecto y las plantillas de los documentos del ciclo de vida del proyecto. Apoyar la gestión de los coordinadores/jefes de proyectos en el desarrollo de la ejecución de los proyectos con el fin de garantizar una adecuada definición metodológica del proyecto Documentar actas de reunión con el fin de dejar soporte de los compromisos, temas vistos y decisiones tomadas durante las reuniones y sesiones de trabajo realizadas por el proyecto. Elaborar manuales de usuario en la herramienta definida por la Dirección de Proyectos con el fin de dejar documentado el paso a paso de los procesos que se soportan en las aplicaciones o sistemas de información Apoyar, documentar y hacer seguimiento a las actividades realizadas durante el ciclo de vida de los proyectos de acuerdo con las definiciones y criterios metodológicos, con el fin de contribuir y participar en el aseguramiento de la calidad de la gestión de proyectos. Logros: Cumplimiento metodológico al 80% de los documentos entregables de proyecto. Show less

Practicante Universitario

• Oct 2009 - Sep 2010

Proyecto "Mejoramiento proceso de atención Quejas y Solicitudes" Realizar acciones de seguimiento y control, proponer y ejecutar acciones de mejoramiento sobre el proceso tratamiento de quejas. Formulación de nuevos métodos procedimentales para la operación del proceso de tratamiento de quejas Desarrollo de informes de gestión Logros: Implementación de un programa de mejoramiento sobre el proceso de tratamiento de quejas y solicitudes a nivel nacional (reducción del 50% en el incumplimiento a los niveles pactados) Show less