Experience

Self Employed

• Graphic Design
• 400 - 500 Employee

• Business Development Consultant

  • Feb 2016 - Present

  Consulted Small to Medium sized businesses in the DFW area. Helped define what potentials existed and crafted a structured plan to achieve maximum efficiency while capitalizing on their strengths. Identified areas of loss using P&L quick book tools and implemented structure. Created SOP document tailored to the business demands and needs. Identified bottle necks and potential future issues. Built a structured business plan with obtainable realistic achievable goals. Assisted in the implementation of new procedures including a stop check auditing system as well as introducing a structured method of procedures that eliminated inefficiency’s. Set up process including communication methods with a structured agenda. Demonstrated examples of reward and recognition including the teach coach and train method of accountability. Helped create and foster a unified work team using the WIFM human resource methods. I possess excellent business acumen both orally and written including the ability to interact efficiently with executives and business owners.



The Home Depot

• United States
• Retail
• 700 & Above Employee

• General Store Manager

  • Mar 2012 - Apr 2015

  Successfully managed two Home Depot retail stores and assisted in hurricane recovery “Long Island” generating $97-$110 million dollars’ annual revenue. Duties included general operations as well as special projects. • Regarded highly for consistently achieving superior sales results through leadership, planning, and effective implementations and process creation. • Was selected and tested new company pilot procedures for receiving, freight flow distribution, pack out pack down procedures that would roll out nationwide. • Recognized for initiating the fourth largest in the company buy online pick up in store process. • Increased GM Dollars by merchandising to the rate of sale while working closely with buyers. • Successfully implemented a smooth transition in the organization when new operations were introduced. • Was able to reduce shrink in problem areas for the first time ever in Brooklyn and Bedford Stuyvesant stores.



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Deputy Store Manager/Project Manager

  • Jul 2007 - May 2011

  Position Descriptions General Manager with experience in operations, project management, marketing, sales, and public relations. Adept management of including financial, accounting, budgeting, profit and loss and forecasting. Accountable for administration, recruiting, staff development and quality assurance. Increased efficiency, reduced costs, and increased profits through utilization of strong troubleshooting and problem resolution skills while streamlining and determining optimum use of facilities and personnel. Some examples: · Leveraged negotiations with NYC Mayors office, Brooklyn Borough President, the local Police/Fire departments as well as local Brooklyn Community Board in order to avoid any opposition from the community during and after store opening. · Developed process and scope for home delivery services to successfully exceed 60k plus deliveries per year second largest to Japan. · Created and developed alternative transportation plan for taxi and car service as well as shuttle bus services and contracts. · Assisted in IKEA’S Green Leeds certification and the unavailing of three different solar panel test systems. · Worked together with Marketing Manager in planning and developing marketing strategies specific to IKEA Brooklyn’s (PMA) primary market area increasing sales and web visitors by 15% bringing bottom line increases up. Recognized by the company to be a excellent example in North America. · Designed, developed and delivered a new Master opening and closing routine to train over 225 co-workers resulting in a pleasurable experience for the customer as well as the streamlining the work load on the sales team actions resulted in lifting the average ticket 12% per transaction. · Worked closely with the Management Team in order to balance out FT/PT ratio staffing needs increasing productivity with a positive Co-Worker moral, decreasing operational costs by 76k.



The Home Depot

• United States
• Retail
• 700 & Above Employee

• General Store Manage/Special Projects

  • Mar 1995 - Apr 2006

  *Successfully managed and operated five Home Depot retail stores with annual revenue of $37-$56 million dollars. Duties included human resource management in excess of 250 personnel including hires and terminations. Monitored and tracked sales, purchasing, and expenses while overseeing merchandising and Pro. Sales, specialty sales, tool rental, front end, cashiers, receiving, freight team and bookkeeping *Served a full term as a consultant on the Store Manager Council, developing and opening the communications between executive leaders Bob Nardelli, Arthur Blank and Bernie Marcus through the store managers and the enterprise. *Turned around underachieving retail facilities, implementing changes that resulted in goal achievements for the first time in specific locations. Increased sales at competitor's expense after assessing competitive market position. *Recognized in the 'Walk the Talk' magazine (an internal publication outlining corporate standards) for outstanding store displays and setting precedence for the Southwest Division *Led Home Depots largest and most extensive trade show 'Exitos'; reaching more than 18,000 Hispanic consumers in the Dallas Fair Park area



RRJD Manufacturing and design

• New Mexico

• Part owner /Production Operations Manager jewelry line

  • Feb 1990 - Apr 1994

  • Developed start up to excess of 110k annual revenue. Developed logistical operations for a customer base of 50 plus wholesale clients. • Handled operations as well as POM Project. • Fostered and finalized overseas contract to Japan, bringing in 120k in revenue. • Developed start up to excess of 110k annual revenue. Developed logistical operations for a customer base of 50 plus wholesale clients. • Handled operations as well as POM Project. • Fostered and finalized overseas contract to Japan, bringing in 120k in revenue.