Luis Ernesto Cabrera
Help Desk Specialist at LARKIN COMMUNITY HOSPITAL PALM SPRINGS CAMPUS, LLC- Claim this Profile
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English Professional working proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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CCENT Interconnecting Cisco Networking Devices(Routers and Switches)
CiscoJul, 2016- Oct, 2024 -
CCNA Routing and Switching
Cisco -
CompTIA A+ ce
CompTIA -
CompTIA IT Operations Specialist – CIOS
CompTIA -
CompTIA Network+ ce
CompTIA -
SMS Loc
LOC Software
Experience
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LARKIN COMMUNITY HOSPITAL PALM SPRINGS CAMPUS, LLC
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United States
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Medical Practices
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1 - 100 Employee
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Help Desk Specialist
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Jul 2020 - Present
Provide technical assistance and support for incoming service orders and/or issues related to computer systems, software, and hardware. Responsible in providing first level contact and will convey solutions to customer issues. Provide technical assistance and support for incoming service orders and/or issues related to computer systems, software, and hardware. Responsible in providing first level contact and will convey solutions to customer issues.
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Tecnica Business Systems
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United States
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1 - 100 Employee
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Field Engineer
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Jan 2014 - Jul 2020
* Provide support to all our customers’ supermarket POS, Printer, PINPAD, PDA, Scanner and comunication equipment, like Sedanos Supermarket, Presidente Supermarket, Bravo Supermarket, Navarro Pharmacy, etc. * Helped technicians in identifying and resolving POS software, hardware, Operating systems and communication related problems. * Deployed Images on site using Norton Ghost or Acronis True Image to fix irrecoverable OS and setup all parameters to make it work. * Consistently tracked, updated, and closed assigned-support requests using TBS internal ticketing system. * Evaluated and reconfigured physical devices and cable placement. * Configured and troubleshoot services on Windows XP, Windows 7, Windows Server 2003, Windows Server 2008R2. * Configuration of PDA Falcon X3 and Symbol, to connect into wireless network * Calibration of scales Magellan, NCR, Zebra, and Motorola to work with POS * Update OS of Payment Terminals MX830, MX850, MX860, MX870, MX915, and MX925 VeriFone * Configuration of Scanner Handheld QM2130. QM2100, QBT2430 Datalogic, STB4278 Motorola * Work with PC NCR , HP 5700, HP 5800, and All in One HP RP-2
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IT Support Specialist
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Sep 1996 - Apr 2011
During these 15 years of work, installing and training received many different monitoring systems currently used in the International Airport of Varadero. • Programmed systems over platform MS-DOS and Windows with FoxPro and Visual FoxPro • Installed, Managed Windows Network • Designed, documented and executed appropriate maintenance procedures including system upgrades, patch management and system backups. • Troubleshooting MS Operating Systems XP, Vista and 7 • Troubleshooting PC (Desktop) issues, Printers and Peripherals issues • Worked network Ethernet and Cash Registers Networks Omron (RS-4000, RS-4542, RS-2810) and Optimas (3020E and 3222E) • Managed Windows Server 2003 Advanced Server • Managed Joomla and worked with Mysql and PHP, HTML
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Education
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2012 - 2013
M-DCPS The English Center. Miami, Fl.
Network Systems administrator -
1991 - 1996
Central University "Marta Abreu" de Las Villas, Cuba..
Barchelo of Automatic Engineer -
Miami Dade College
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Simplilearn - Online Certification Training Course Provider
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Simplilearn - Online Certification Training Course Provider
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Simplilearn - Online Certification Training Course Provider
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