Experience

Pebble Beach Resorts

• United States
• Hospitality
• 500 - 600 Employee

• Spa Attendant

  • Dec 2006 - Present



Hotel Milano

• San Juan, Puerto Rico

• Front Desk Staff

  • Dec 2010 - Sep 2017

  Front Desk Agent: • Manage walk-in, phone, and e-mail reservations as well as cancelations. • Checking guest in and out the hotel with name recognition as fast and efficiently as possible. • Provide guest’s information as required about the most popular tours of Puerto Rico, Old San Juan’s best local and metro area restaurants, nightlife activities as well as informing them about the services and extra amenities provided by the hotel. • Responsible of greeting the guest at the front door for check in and check outs. • Assisting Managers/Supervisors with their tasks as well as completing essential reports. • Helping with their luggage into the lobby or to the room if required. Providing extra amenities as needed. • Shift experience in all three available (7am-3pm, 3pm-11pm and night audit 11pm-7am) • Outstanding ability to perform multiple tasks at once. Show less