Experience

TAPCO Underwriters, Inc.

• United States
• Insurance
• 100 - 200 Employee

• Commercial Lines Underwriter

  • Aug 2019 - Present

  Underwrite, quote and write new business. Review, and re-market renewal business as necessary. Maintain and develop strong company relationships with underwriting and marketing personnel. Stay informed of changes in company guidelines, products, strategies, etc. and share information with other Underwriting staff. Underwrite, quote and write new business. Review, and re-market renewal business as necessary. Maintain and develop strong company relationships with underwriting and marketing personnel. Stay informed of changes in company guidelines, products, strategies, etc. and share information with other Underwriting staff.



USI Insurance Services

• United States
• Insurance
• 700 & Above Employee

• Commercial Account Manager

  • Apr 2018 - Aug 2019

  Manage small book of business for, Florida, and Georgia Provide technical support to the producers in analyzing clients needs and coverage forms. Complete acord applications to eligible and appropriate carriers for quoting. Process Audits disputes; verify corrections as needed between client and the carrier. Issue binders, certificates, process policy endorsements. Manage small book of business for, Florida, and Georgia Provide technical support to the producers in analyzing clients needs and coverage forms. Complete acord applications to eligible and appropriate carriers for quoting. Process Audits disputes; verify corrections as needed between client and the carrier. Issue binders, certificates, process policy endorsements.



PrimeGroup Insurance

• United States
• Insurance
• 1 - 100 Employee

• Commercial Account Manager

  • Nov 2016 - Mar 2018

  Sell, manage, and lead the department. Marketing new and renewal business. Gathering information from client to prepare coverage for new and renewal business. Servicing P&C book of business. Processing of audits and dealing with audit disputes requiring actions. Maintain a cordial & effective relationship with clients, carriers, vendors, & others. Sell, manage, and lead the department. Marketing new and renewal business. Gathering information from client to prepare coverage for new and renewal business. Servicing P&C book of business. Processing of audits and dealing with audit disputes requiring actions. Maintain a cordial & effective relationship with clients, carriers, vendors, & others.



Wallace Welch & Willingham

• United States
• Insurance
• 100 - 200 Employee

• Commercial Lines CSR

  • Dec 2015 - Oct 2016

  Proactively process incoming mail in the electronic inbox. Assist all Client Service Managers with the certificates of insurance. Issuing binder, extensions, auto identification cards and other proof of coverage. Input and follow-up on system activities as directed. data entry projects. Proactively process incoming mail in the electronic inbox. Assist all Client Service Managers with the certificates of insurance. Issuing binder, extensions, auto identification cards and other proof of coverage. Input and follow-up on system activities as directed. data entry projects.



Brown & Brown Insurance

• United States
• Insurance
• 1 - 100 Employee

• Account Manager

  • Mar 2013 - Dec 2015

  Process commission statements, and downloads for our Tampa, Kentucky, and California Offices in AMS360. Assist account managers with servicing and writing new business. I also do rewrites for property, auto, recreational vehicles, and boat policies. I can lead projects and be part of the team and manage high volume workload within a dead-line. Process commission statements, and downloads for our Tampa, Kentucky, and California Offices in AMS360. Assist account managers with servicing and writing new business. I also do rewrites for property, auto, recreational vehicles, and boat policies. I can lead projects and be part of the team and manage high volume workload within a dead-line.



Holiday Inn Hotel & Suites

• Hospitality
• 700 & Above Employee

• Front Desk Supervisor

  • Jun 2010 - Nov 2012

  Did all the Payroll for 25+employees. Train New Employees, on Front Desk Duties, and Proper Protocol Engaged with hotel guests and listens to guest feedback. Extract trends from the guest feedback and proposes solutions to better accommodate guest needs and wants. Did all the Payroll for 25+employees. Train New Employees, on Front Desk Duties, and Proper Protocol Engaged with hotel guests and listens to guest feedback. Extract trends from the guest feedback and proposes solutions to better accommodate guest needs and wants.



Scarr Insurance Group

• United States
• Insurance
• 1 - 100 Employee

• CSR / Personal Lines Processor

  • Aug 2011 - Aug 2012

  Seminole, FL. Processed and received requests from clients and companies like endorsements, cancellations, payments, and underwriting requests. Assisted Account Managers in correctly coding all policies and activities with correct CSR Codes. Maintained Files in an order and up to date form. Seminole, FL. Processed and received requests from clients and companies like endorsements, cancellations, payments, and underwriting requests. Assisted Account Managers in correctly coding all policies and activities with correct CSR Codes. Maintained Files in an order and up to date form.



Access Insurance Services

• United Kingdom
• Insurance
• 1 - 100 Employee

• Sales / CSR

  • Feb 2003 - Aug 2009

  At Access insurance services I started out as a Commercial Insurance CSR, doing certificates, accords, and quoting policies, and servicing a small book of business. I also worked in Personal Lines sales where I averaged 60 policies a week in a call center environment. Worked in an office environment face to face with the clients, taking payments, processing endorsements, and writing policies. At Access insurance services I started out as a Commercial Insurance CSR, doing certificates, accords, and quoting policies, and servicing a small book of business. I also worked in Personal Lines sales where I averaged 60 policies a week in a call center environment. Worked in an office environment face to face with the clients, taking payments, processing endorsements, and writing policies.