Luis Cartagena
Sales Representative at LendingClub- Claim this Profile
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Topline Score
Bio
Experience
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LendingClub
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United States
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Financial Services
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700 & Above Employee
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Sales Representative
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Oct 2016 - Present
San Francisco Bay Area - Knowing for exceeding sales expectation while giving great customer service. - Working over time hours without any hesitation to help company hit their quota at a timely fashion. -Worked well with motivating other team members to to get excited for work hours and overtimed being known as a team player all around. -One of top listers every month while doing whats right bringing in over 2 million+ in listings every month.
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Crunch Fitness
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Sales Advisor
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Jan 2013 - Present
San Francisco Bay Area -Handle all campaigns for customer membership renewals as well as up selling opportunities for other services: multi-club members, special training events, and personal training. -Prequalify each prospective customer according to their health and fitness goals, presenting membership options as well as special training packages. -Address inquiries about nutritional supplements, apparel and accessories that are available in the retail store. -Offer superior customer service, ensuring… Show more -Handle all campaigns for customer membership renewals as well as up selling opportunities for other services: multi-club members, special training events, and personal training. -Prequalify each prospective customer according to their health and fitness goals, presenting membership options as well as special training packages. -Address inquiries about nutritional supplements, apparel and accessories that are available in the retail store. -Offer superior customer service, ensuring exemplary client relations in an active environment. -Assess customer needs, meeting quality standards for services provided and maximized customer satisfaction. -Handle telephone monitoring, monetary operations, data entry, inventory, and merchandise management. -Monitor gym activity to guarantee that the club remain a safe environment for all type exercise, making sure that all weights and equipment are properly maintained. -Provide guided tours of the facility, following-up with each prospective member as part of the Club's sales cycle management process.
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Certified Personal Trainer
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Jan 2012 - Jan 2013
San Francisco Bay Area -Exceeded monthly goal of $10K in sales every month. -Employed guerrilla marketing tactics and telemarketing campaigns to recruit new members. -Upsold existing members to new fitness membership and personal training packages. -Conducted club tours for individual and corporate prospects. -Developed individualized fitness and dietary programs for members.
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Wells Fargo
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United States
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Financial Services
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700 & Above Employee
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Teller
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Jan 2011 - Jan 2012
San Francisco Bay Area -Established long-standing client relationships within high-volume branch environment. -Cross-sold financial services and products.
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Education
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City College of San Francisco
EMT Certification, Emergency Medical Technology/Technician (EMT Paramedic)