Experience

Alliant Technology Group

• United States
• Information Technology & Services
• 1 - 100 Employee

• Systems Administrator

  • Sep 2021 - Present

  • Provide system administration and end user support for over 100 clients • Network/server monitor • Active Directory, Group policy, & Office 365 administration • Windows server administration and support • Windows Hyper V and ESXi administration and support • Windows 10 & 11 support • Allworx and Ring Central Phone system administration and support • Sonicwall Firewall configuration, deployment and support • Datto BDR administration and deployment • Datto networking administration and deployment Show less



One & All Agency

• France
• Advertising Services

• Network Engineer

  • Nov 2018 - Aug 2021

  • Provide system administration and end user support • Responsible for the administration and monitoring of backup infrastructure • Patch management of Windows servers • Active Directory, Group policy, & Office 365 administration • Network/server monitor for a multi-site environment • Administration of Avaya Communication Manager 6 phone system • Administration of ESX 6.5 vSphere cluster • Administration of XenApp 7.15 Site • Administration of Nasuni Cloud based storage Show less



Consolidated Data Services

• Network Engineer I, Building Lead

  • Jan 2014 - Oct 2018

  • Mentor and provide escalation point for help desk techs, and system administrators. Act as liaison and advisor to agency points of contact. Develop standards and procedures to be used by Help Desk staff and System Administrator, as well as documentation of network infrastructure. • Patch management of networking equipment (firmware upgrades), Windows servers, and ESXi hosts. • Monitor backups and confirm that they complete successfully at each site. Backup software utilized includes EVault Director version 7, backing up to disk and offsite to cloud, and Veeam Backup & Replication version 9 backing up to disk, and tape. • Administration of HP Core & access layer switches, HP Brocade Fiber Switches, and fiber attached 3Par and MSA storage arrays. • Administration of a 5 Server, Citrix XenApp 7.x Farm. • Administration of Avaya Communication Manager 6 phone system. • Management of VMware ESX 6.5 environment • Desktop image creation and administration of all Apple computers. Develop standardized packaging methods and deployment routines using Munki, Repos ado, DeployStudio, custom packages, and shell scripts. Manage desktop user experience through Active Directory policies and Centrify ADM templates. Show less



Russ Reid Company

• United States
• Advertising Services
• 1 - 100 Employee

• Network Administrator

  • Nov 2006 - Dec 2013

  • Provide system administration and support for over 350 users, running both Windows and OS X operating systems. • Responsible for OS X image creation, patch management and desktop customization using various applications like DeployStudio, Munki, Repos ado, Centrify, and Apple Remote desktop. • Responsible for the administration of 5 OSX server running AFP, SMB, and SUS services. • Patch management of Windows servers. • Active Directory administration. • Network/server monitor. Show less



Acoustic Home Loans

• Financial Services
• 1 - 100 Employee

• Help Desk Support

  • 2005 - 2006

  • Provide help desk support to both in-house and remote users. • Responsible for image creation and maintenance using Symantec Ghost. • Monitored daily backups and tape rotation. • Responsible for Active Directory Administration (User/Group Administration). • Develop and maintain written departmental procedures and processes. • Provide help desk support to both in-house and remote users. • Responsible for image creation and maintenance using Symantec Ghost. • Monitored daily backups and tape rotation. • Responsible for Active Directory Administration (User/Group Administration). • Develop and maintain written departmental procedures and processes.



RSI Home Products

• United States
• 1 - 100 Employee

• IT Support

  • 2001 - 2005

  • Provide help desk support to both in-house and remote users across 4 US sites, and 4 Mexico sites. • Responsible for image creation and maintenance using Symantec Ghost. • Monitored daily backups and tape rotation. • Responsible for Active Directory Administration (User/Group Administration). • Develop and maintain written departmental procedures and processes. • Provide help desk support to both in-house and remote users across 4 US sites, and 4 Mexico sites. • Responsible for image creation and maintenance using Symantec Ghost. • Monitored daily backups and tape rotation. • Responsible for Active Directory Administration (User/Group Administration). • Develop and maintain written departmental procedures and processes.