Experience

Velvet by Graham & Spencer

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Sales Supervisor

  • Jun 2022 - Present

  • Helped provide customers with knowledge about products and brand. • Maintained appearance standards on sales floor by keeping it stocked and organized. • Completed orders via over the phone and email as well as follow up with special requests and Inter store transfers. • Assisted with morning and evening daily routines such as cleaning and keeping the floor fully stocked. • Handled customer issues from online or in store as much as needed. • Helped provide customers with knowledge about products and brand. • Maintained appearance standards on sales floor by keeping it stocked and organized. • Completed orders via over the phone and email as well as follow up with special requests and Inter store transfers. • Assisted with morning and evening daily routines such as cleaning and keeping the floor fully stocked. • Handled customer issues from online or in store as much as needed.



AG Jeans

• United States
• Retail Apparel and Fashion
• 200 - 300 Employee

• Keyholder

  • Feb 2022 - Jun 2022

  · Provided customer-focused service; welcomed customers to the store and assist them with requests· Displayed product knowledge but provides excellent customer service that encourages customers to return.· Assisted with opening and closing daily routines.· Understand store sales plans by achieving personal goal as well as driving a strong UPT and ADS· Assumed management responsibilities when Store Manager and Assistant Manager are out of the business.· Respond to customer inquiries and complaints in a professional and timely manner Show less

• Sales Associate

  • Jul 2021 - Jan 2022



Bloomingdale's

• United States
• Retail
• 700 & Above Employee

• Sales Specialist

  • Sep 2017 - Jul 2021

  · Worked within various different areas in both women’s RTW and men’s designers. Brands included: Joie, Advanced Collections, James Perse, and KENZO Men. · Assisted clients with cross selling in different departments throughout the entire store · Cultivated strong relationship with clients by reaching out to them and advising them on new products as well as new promotions that were taking place at that time. Having them return for a second visit. · Provided clients with knowledge on specific brands as well as new limited edition product that was released each season. · Emailed midday and nightly recaps discussing how the business went that day. It included best selling items, whether they were tourist or locals, peak times of the business and areas of opportunity. Show less



EXPRESS

• India
• Writing and Editing

• Stylist

  • Sep 2013 - Sep 2017

  · Assisted multiple customers at a time per day in finding or recommending items for purchase in which lead to multiple items within each transactions in helping the business to achieve the plan for the day. · Handled POS and return transactions efficiently and effectively · Provided knowledge on product for both men’s and women’s ensuring that the customer were knowledgeable about the products. · Build wardrobe for customers shopping for special occasions turning them into returning customers on a weekly/monthly basis. · Helped management/team member with cleaning up fitting rooms, putting out new merchandise on the sales floors, and back stocking items received from shipment. Show less