Luis Alexis Vega
System Engineer 4 (ISSM) at Qualis Corporation- Claim this Profile
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Bio
Jennifer Vazquez Diaz
Vega is my go-to IT Specialist. Whenever I need troubleshooting or network support, I make sure to reach out to him, as he is the best at it. He has been collaborating with my team for a couple of years, and on top of being a great IT specialist he is also an easy-going person. I definitely recommend Vega to any job.
Carlos M Garcia
Luis is a person who likes to learn, and to put into practice all his knowledge to solve any situation that comes his way. I worked with him and he is a brilliant person
Jennifer Vazquez Diaz
Vega is my go-to IT Specialist. Whenever I need troubleshooting or network support, I make sure to reach out to him, as he is the best at it. He has been collaborating with my team for a couple of years, and on top of being a great IT specialist he is also an easy-going person. I definitely recommend Vega to any job.
Carlos M Garcia
Luis is a person who likes to learn, and to put into practice all his knowledge to solve any situation that comes his way. I worked with him and he is a brilliant person
Jennifer Vazquez Diaz
Vega is my go-to IT Specialist. Whenever I need troubleshooting or network support, I make sure to reach out to him, as he is the best at it. He has been collaborating with my team for a couple of years, and on top of being a great IT specialist he is also an easy-going person. I definitely recommend Vega to any job.
Carlos M Garcia
Luis is a person who likes to learn, and to put into practice all his knowledge to solve any situation that comes his way. I worked with him and he is a brilliant person
Jennifer Vazquez Diaz
Vega is my go-to IT Specialist. Whenever I need troubleshooting or network support, I make sure to reach out to him, as he is the best at it. He has been collaborating with my team for a couple of years, and on top of being a great IT specialist he is also an easy-going person. I definitely recommend Vega to any job.
Carlos M Garcia
Luis is a person who likes to learn, and to put into practice all his knowledge to solve any situation that comes his way. I worked with him and he is a brilliant person
Credentials
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Registered DoD RMF Practitioner
BAI Information Security (RMF Resource Center)Feb, 2020- Nov, 2024 -
MTA: Networking Fundamentals - Certified 2017
MicrosoftJul, 2017- Nov, 2024 -
Cisco Certified Entry Networking Technician (CCENT)
CiscoMay, 2017- Nov, 2024 -
CompTIA Linux+ (Powered by LPI) Certification
CompTIAJul, 2016- Nov, 2024 -
SUSE Certified Linux Administrator (CLA)
SUSEJul, 2016- Nov, 2024 -
Cisco Certified Network Associate Wireless (CCNA-W)
CiscoNov, 2014- Nov, 2024 -
Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoJun, 2013- Nov, 2024 -
CompTIA PenTest+ ce Certification
CompTIANov, 2021- Nov, 2024 -
CompTIA CySA+ ce Certification
CompTIAMar, 2021- Nov, 2024 -
CompTIA IT Operations Specialist – CIOS
CompTIAJan, 2014- Nov, 2024 -
CompTIA Linux Network Professional – CLNP
CompTIAJul, 2016- Nov, 2024 -
CompTIA Network+ ce Certification
CompTIAMar, 2013- Nov, 2024 -
CompTIA Secure Infrastructure Specialist – CSIS Certification
CompTIAMar, 2014- Nov, 2024 -
CompTIA Security Analytics Professional – CSAP Certification
CompTIAMar, 2021- Nov, 2024 -
CompTIA Security+ ce Certification
CompTIAMar, 2014- Nov, 2024 -
CompTIA Systems Support Specialist – CSSS Certification
CompTIAJul, 2016- Nov, 2024 -
CompTIA A+ ce Certification
CompTIAJan, 2014- Nov, 2024 -
CompTIA Advanced Security Practitioner ce - CASP+ Certification
CompTIAJan, 2021- Nov, 2024 -
CompTIA Security Analytics Expert – CSAE Certification
CompTIAMar, 2021- Nov, 2024 -
Certified Linux Administrator (LPIC-1)
Linux Professional InstituteJul, 2016- Nov, 2024
Experience
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Qualis Corporation
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United States
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Defense and Space Manufacturing
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100 - 200 Employee
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System Engineer 4 (ISSM)
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Apr 2022 - Present
I give support to the 896 TSS at Eglin AFB regarding all matters of cybersecurity for stand-alone DT&E systems as an ISSO/ISSM. I'm in charge of Continuous Monitoring for 4 enclaves, totaling 65+ systems. I achieved a 3 year ATO on my first assigned system within the span of 4 months. I also became the SysAdmin for said systems as I merged the 3 enclaves into 1, reducing redundant paperwork and repetitive tasks for similar systems. By acquiring server & network equipment, I established a… Show more I give support to the 896 TSS at Eglin AFB regarding all matters of cybersecurity for stand-alone DT&E systems as an ISSO/ISSM. I'm in charge of Continuous Monitoring for 4 enclaves, totaling 65+ systems. I achieved a 3 year ATO on my first assigned system within the span of 4 months. I also became the SysAdmin for said systems as I merged the 3 enclaves into 1, reducing redundant paperwork and repetitive tasks for similar systems. By acquiring server & network equipment, I established a stand-alone network and automated the patching, vulnerability scanning (Nessus) and hardening of all systems (STIG & SCAP), reducing the time it took to individually maintain each within the organization. This also helped in the auditing of all systems and to gather valuable information necessary to maintain accreditation standards. More efficient access control was attained by having the users have individual accounts and restricting access to the lowest necessary for the required tasks with the implementation of a domain (virtualized server environment), MS Active Directory and Group Policy Objects. Additionally, I created and managed a storage repository for critical user and project data and established a backup policy with the Acronis SCS 12.5 Hardened Edition software. Once a year, a hardware and software list was created/updated for the purpose of accounting for all physical and digital assets the organization had in production and to track versions and licenses required for all programs. I'm also in charge of the IT tech refresh for all stand-alone information systems; I gather the requirements of all stakeholders within the organization and send Requests For Quotes (RFQs) to all vendors for the purchasing of equipment that meets our requirements. I'm also the Systems Administrator, and alternate ISSO/ISSM, for information systems with higher classification (Secret/Top Secret) within the organization to maintain the Special Access Program (SAP) side of the organization. Show less I give support to the 896 TSS at Eglin AFB regarding all matters of cybersecurity for stand-alone DT&E systems as an ISSO/ISSM. I'm in charge of Continuous Monitoring for 4 enclaves, totaling 65+ systems. I achieved a 3 year ATO on my first assigned system within the span of 4 months. I also became the SysAdmin for said systems as I merged the 3 enclaves into 1, reducing redundant paperwork and repetitive tasks for similar systems. By acquiring server & network equipment, I established a… Show more I give support to the 896 TSS at Eglin AFB regarding all matters of cybersecurity for stand-alone DT&E systems as an ISSO/ISSM. I'm in charge of Continuous Monitoring for 4 enclaves, totaling 65+ systems. I achieved a 3 year ATO on my first assigned system within the span of 4 months. I also became the SysAdmin for said systems as I merged the 3 enclaves into 1, reducing redundant paperwork and repetitive tasks for similar systems. By acquiring server & network equipment, I established a stand-alone network and automated the patching, vulnerability scanning (Nessus) and hardening of all systems (STIG & SCAP), reducing the time it took to individually maintain each within the organization. This also helped in the auditing of all systems and to gather valuable information necessary to maintain accreditation standards. More efficient access control was attained by having the users have individual accounts and restricting access to the lowest necessary for the required tasks with the implementation of a domain (virtualized server environment), MS Active Directory and Group Policy Objects. Additionally, I created and managed a storage repository for critical user and project data and established a backup policy with the Acronis SCS 12.5 Hardened Edition software. Once a year, a hardware and software list was created/updated for the purpose of accounting for all physical and digital assets the organization had in production and to track versions and licenses required for all programs. I'm also in charge of the IT tech refresh for all stand-alone information systems; I gather the requirements of all stakeholders within the organization and send Requests For Quotes (RFQs) to all vendors for the purchasing of equipment that meets our requirements. I'm also the Systems Administrator, and alternate ISSO/ISSM, for information systems with higher classification (Secret/Top Secret) within the organization to maintain the Special Access Program (SAP) side of the organization. Show less
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Eglin Air Force Base
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United States
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Armed Forces
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100 - 200 Employee
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IT Specialist Network/CustSpt
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Oct 2021 - Mar 2022
Gave expedient and effective IT support for the 96RNG in all matter of software/hardware issues and troubleshooting of the same. Performed on-site/remote user backup and data transfers in addition to configuring cloud backup services like MS One Drive (and user migration to it). Performed equipment warranty component replacement, repair, upgrade and maintenance in addition to software/OS/security updates and upgrades. Was the primary equipment Custodian for five ITEC… Show more Gave expedient and effective IT support for the 96RNG in all matter of software/hardware issues and troubleshooting of the same. Performed on-site/remote user backup and data transfers in addition to configuring cloud backup services like MS One Drive (and user migration to it). Performed equipment warranty component replacement, repair, upgrade and maintenance in addition to software/OS/security updates and upgrades. Was the primary equipment Custodian for five ITEC accounts and the secondary custodian for three other accounts. I consolidated all IT equipment after COVID19 mobile requirements were satisfied with 98% accountability. I did my due diligence and documentation for unaccounted for items by submitting informal ROS letters and DD200 forms with all the depreciation and relevant information for the items. I also sanitized the accounts of obsolete equipment and performed IT Tech refresh each items cycle. Created a new and automated IT equipment tracking measures via MS SharePoint lists (ITEC Item Tracker). Ticket tracking and management is performed via the IT Ticket Tracker for NIPRNET, SIPRNET & Stand-alone systems. Documentation of steps taken and resolution for ticket is submitted for metrics and ticket history. To elevate/escalate tickets I went through BMC Remedy when the issues span across multiple units or buildings. Was in charge of a CRO account as primary account manager for the 96 RN for all matters COMSEC, SIPRNET, TACLANEs (KG-175Ds) and Secure Terminal Equipment (STE). Automated tasks with PowerShell scripts for remote installation to fix CAC Login software (Activ Client), among other software, and update client workstations with different software/security updates in different environments, saving man-hours and avoiding the use of MS Remote Desktop or working it on-site. Show less Gave expedient and effective IT support for the 96RNG in all matter of software/hardware issues and troubleshooting of the same. Performed on-site/remote user backup and data transfers in addition to configuring cloud backup services like MS One Drive (and user migration to it). Performed equipment warranty component replacement, repair, upgrade and maintenance in addition to software/OS/security updates and upgrades. Was the primary equipment Custodian for five ITEC… Show more Gave expedient and effective IT support for the 96RNG in all matter of software/hardware issues and troubleshooting of the same. Performed on-site/remote user backup and data transfers in addition to configuring cloud backup services like MS One Drive (and user migration to it). Performed equipment warranty component replacement, repair, upgrade and maintenance in addition to software/OS/security updates and upgrades. Was the primary equipment Custodian for five ITEC accounts and the secondary custodian for three other accounts. I consolidated all IT equipment after COVID19 mobile requirements were satisfied with 98% accountability. I did my due diligence and documentation for unaccounted for items by submitting informal ROS letters and DD200 forms with all the depreciation and relevant information for the items. I also sanitized the accounts of obsolete equipment and performed IT Tech refresh each items cycle. Created a new and automated IT equipment tracking measures via MS SharePoint lists (ITEC Item Tracker). Ticket tracking and management is performed via the IT Ticket Tracker for NIPRNET, SIPRNET & Stand-alone systems. Documentation of steps taken and resolution for ticket is submitted for metrics and ticket history. To elevate/escalate tickets I went through BMC Remedy when the issues span across multiple units or buildings. Was in charge of a CRO account as primary account manager for the 96 RN for all matters COMSEC, SIPRNET, TACLANEs (KG-175Ds) and Secure Terminal Equipment (STE). Automated tasks with PowerShell scripts for remote installation to fix CAC Login software (Activ Client), among other software, and update client workstations with different software/security updates in different environments, saving man-hours and avoiding the use of MS Remote Desktop or working it on-site. Show less
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Puerto Rico Air National Guard
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Armed Forces
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1 - 100 Employee
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Cyber Surety Specialist/IT Specialist Information Security
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Jan 2019 - Oct 2021
Information Assurance, Equipment Hardening, Patch Automation, Vulnerability Management, Risk Management Framework, COMSEC, TEMPEST, Local Registration Authority, Configuration Management, SCAP/STIG Compliance/Audit, Account Management Responsible for the 156 Airlift Wing cyber-security program; enforce and manage the Computer Security program by validating all software, firmware, and drivers are certified and reside on DoD approved products list. Coordinate Data Loss Prevention… Show more Information Assurance, Equipment Hardening, Patch Automation, Vulnerability Management, Risk Management Framework, COMSEC, TEMPEST, Local Registration Authority, Configuration Management, SCAP/STIG Compliance/Audit, Account Management Responsible for the 156 Airlift Wing cyber-security program; enforce and manage the Computer Security program by validating all software, firmware, and drivers are certified and reside on DoD approved products list. Coordinate Data Loss Prevention waivers for removable media, ensuring proper documentation and acquisition. Comfortable with assigning corrective actions as necessary; frequently counsel on existing security policies. Carry out National Security Agency (NSA) protocols for storage device sanitization and document destruction. Manage the Information Assurance Awareness Program, ensuring all users participate in annual training and enforce access control to classified/unclassified information systems. Conduct Risk Management Framework assessments for over 465 controls. Authored 16 policy control plans for better management and reducing documentation. Disseminate weekly and monthly reports for overall control compliance to relevant leadership and stakeholders. Create network diagrams and topologies for all sites and room layouts. Conduct network discovery scanning, device patching, validation scans and more for vulnerability management and threat mitigation; use ACAS scanner and SCAP tool to identify and validate remediation implementations. Use system, application, and security audit files to verify system integrity or detect abnormal system behavior. Created a program which reduced task completion time by 75% and reduced overhead by three technicians, saving over $240k in salaries, $50k in commercial software fees, enabling resources to focus elsewhere.
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Client Systems Technician/IT Specialist Customer Support
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Dec 2013 - Jan 2019
Helpdesk Support. Client systems installation/repair/maintenance. Program updates. Account management. Responsible for the daily attendance report of personnel and held accountable for all assets on base. Ensured current information and access was available to validate fail-overs in the case of system outage. Supported users via help desk calls and Lync sessions on various software, hardware, and webpages. Drafted how-to guides for common procedures and documented… Show more Helpdesk Support. Client systems installation/repair/maintenance. Program updates. Account management. Responsible for the daily attendance report of personnel and held accountable for all assets on base. Ensured current information and access was available to validate fail-overs in the case of system outage. Supported users via help desk calls and Lync sessions on various software, hardware, and webpages. Drafted how-to guides for common procedures and documented standard operating procedures for support. Created user mailboxes, distribution lists, and organizational boxes for efficient routing and quick messaging. Proficient with Remote Desktop, supporting and troubleshooting PCs and software remotely. Updated group policies, anti-virus software, printer drivers, and replaced legacy systems on a timely cadence. Familiar with ticketing systems for proper collection of work orders and requests fulfilled using timely SLAs. Often asked to oversee vulnerabilities in the base’s network and ensure security compliance regularly. Confident ability to move throughout the entire lifecycle of assets from planning, to implementation, configuration, patching, security scanning, support, and end-of-life replacement.
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CLARO/Puerto Rico Telephone Company
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Guaynabo, Pr, Puerto Rico
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Special Equipment Transmision Technician
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Feb 2012 - Oct 2016
Install/Repair/Maintain various transmission and telecomunication systems Fujitsu, Turin, Cisco, Avaya, Alcatel, Nortel, Zhone,Pairgain, Huawei,Tellabs included. Test and repair metallic and fiber optic cables using Dynatel 965 TDR and Exfo OTDR respectively. Data protocol and ethernet testing with MTT Sunrise equipment. Configure and troubleshoot routing, switching and end user equipment. Maintained and installed various telecom systems and equipment connecting customers such as private… Show more Install/Repair/Maintain various transmission and telecomunication systems Fujitsu, Turin, Cisco, Avaya, Alcatel, Nortel, Zhone,Pairgain, Huawei,Tellabs included. Test and repair metallic and fiber optic cables using Dynatel 965 TDR and Exfo OTDR respectively. Data protocol and ethernet testing with MTT Sunrise equipment. Configure and troubleshoot routing, switching and end user equipment. Maintained and installed various telecom systems and equipment connecting customers such as private and federal banks, the Department of Education, other federal entities, as well as various companies in the metropolitan area. Liaison between customers and the telephone company, ensuring satisfaction both during and after services. Ensured metallic (twisted pair, ethernet, coaxial) and optical (single- and multi-mode fiber) mediums were in optimal conditions to avoid degradation of service or loss of up-time. Collaborated with cross-functional teams such as Dispatch, Network Ops, Provisioning, Security, and Networking. Used a variety of tools and equipment like multimeters, cable analyzers, ethernet testers, toner probes, and more. Analyzed and interpreted schematics and diagrams to assist education of customers and other providers during troubleshooting; this helped greatly when public services required relocation or future system outages. Familiar with telecom equipment such as Flashwave, Cisco routers, Catalyst switches, VOIP services, Nortel switches, Zhone MXK, Huawei fiber routers, Linksys routers, Alcatel ISAM, Pair Gain HDSL, and VRAD. All activities ensured less or more timely outages which saved our customers money and eliminated contract fines. Show less Install/Repair/Maintain various transmission and telecomunication systems Fujitsu, Turin, Cisco, Avaya, Alcatel, Nortel, Zhone,Pairgain, Huawei,Tellabs included. Test and repair metallic and fiber optic cables using Dynatel 965 TDR and Exfo OTDR respectively. Data protocol and ethernet testing with MTT Sunrise equipment. Configure and troubleshoot routing, switching and end user equipment. Maintained and installed various telecom systems and equipment connecting customers such as private… Show more Install/Repair/Maintain various transmission and telecomunication systems Fujitsu, Turin, Cisco, Avaya, Alcatel, Nortel, Zhone,Pairgain, Huawei,Tellabs included. Test and repair metallic and fiber optic cables using Dynatel 965 TDR and Exfo OTDR respectively. Data protocol and ethernet testing with MTT Sunrise equipment. Configure and troubleshoot routing, switching and end user equipment. Maintained and installed various telecom systems and equipment connecting customers such as private and federal banks, the Department of Education, other federal entities, as well as various companies in the metropolitan area. Liaison between customers and the telephone company, ensuring satisfaction both during and after services. Ensured metallic (twisted pair, ethernet, coaxial) and optical (single- and multi-mode fiber) mediums were in optimal conditions to avoid degradation of service or loss of up-time. Collaborated with cross-functional teams such as Dispatch, Network Ops, Provisioning, Security, and Networking. Used a variety of tools and equipment like multimeters, cable analyzers, ethernet testers, toner probes, and more. Analyzed and interpreted schematics and diagrams to assist education of customers and other providers during troubleshooting; this helped greatly when public services required relocation or future system outages. Familiar with telecom equipment such as Flashwave, Cisco routers, Catalyst switches, VOIP services, Nortel switches, Zhone MXK, Huawei fiber routers, Linksys routers, Alcatel ISAM, Pair Gain HDSL, and VRAD. All activities ensured less or more timely outages which saved our customers money and eliminated contract fines. Show less
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Education
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2022 - 2023
Western Governors University
Master of Science Cybersecurity and Information Assurance - MSCSIA, Cybersecurity and Information Assurance -
Universidad Politécnica de Puerto Rico
Bachelor of Engineering (B.E.), Computer Engineering -
2010 - 2011
Community College of the Air Force
Associate of Science (A.S.), Mechanical and Electrical Technology -
2014 - 2015
Community College of the Air Force
Associate's degree, Information Systems Technology -
2007 - 2011
University of Puerto Rico-Bayamon
Bachelor's degree, Technology of Electronics Engineering
Community
