Senior Engagement Manager

• Jul 2022 - Present

Engagement Manager

• May 2019 - Jul 2022

Main responsibilities: • Manage the client projects under the Scrum/SAFe methodology. • Increase account growth in different client projects. • Maintain the relationship with the client in order to meet project expectations. • Manage work teams at different stages of the project. • Presales AWS, Azure, AMD, BPO and Telcos consultant. Most outstanding achievements • ADM Telcos implementation • Increase of resources in the projects. • Expansion of the scope of the… Show more Main responsibilities: • Manage the client projects under the Scrum/SAFe methodology. • Increase account growth in different client projects. • Maintain the relationship with the client in order to meet project expectations. • Manage work teams at different stages of the project. • Presales AWS, Azure, AMD, BPO and Telcos consultant. Most outstanding achievements • ADM Telcos implementation • Increase of resources in the projects. • Expansion of the scope of the projects. • Submit proposals for improvement in communication plans between work cells. Show less Main responsibilities: • Manage the client projects under the Scrum/SAFe methodology. • Increase account growth in different client projects. • Maintain the relationship with the client in order to meet project expectations. • Manage work teams at different stages of the project. • Presales AWS, Azure, AMD, BPO and Telcos consultant. Most outstanding achievements • ADM Telcos implementation • Increase of resources in the projects. • Expansion of the scope of the… Show more Main responsibilities: • Manage the client projects under the Scrum/SAFe methodology. • Increase account growth in different client projects. • Maintain the relationship with the client in order to meet project expectations. • Manage work teams at different stages of the project. • Presales AWS, Azure, AMD, BPO and Telcos consultant. Most outstanding achievements • ADM Telcos implementation • Increase of resources in the projects. • Expansion of the scope of the projects. • Submit proposals for improvement in communication plans between work cells. Show less

University Professor

• Jul 2010 - Feb 2020

As a professor in System Engeniering (Free times) As a professor in System Engineering - Project Management - Financial projects - Mathematics - Conflict management - Software engineering As a professor in System Engeniering (Free times) As a professor in System Engineering - Project Management - Financial projects - Mathematics - Conflict management - Software engineering

Business Relationship Manager – Gerente de proyectos

• Sep 2015 - May 2019

Main responsibilities: • Management of technology projects that arise from the need of business under Agiles methodologies such as Scrum and Kanban. • Design and implement the company's digital transformation model in conjunction with suppliers and the human management area. • Involve the different businesses of the company in the process of change for the adaptation of a digital world. • Manage innovation and digital transformation projects such as Chatbots, RPA, Sharepoint… Show more Main responsibilities: • Management of technology projects that arise from the need of business under Agiles methodologies such as Scrum and Kanban. • Design and implement the company's digital transformation model in conjunction with suppliers and the human management area. • Involve the different businesses of the company in the process of change for the adaptation of a digital world. • Manage innovation and digital transformation projects such as Chatbots, RPA, Sharepoint, Office 365. Most outstanding achievements: • Eliminate reprocesses in 95% of the company's payroll and liaison area, managing to focus the team on the true analysis of the results. • Enable all users of the company to use the new analytical tools through Inceptions and digital culture. • Optimize the processes of delivering certified company with the stores of large areas. • Elimination of manual processes enabling the use of collaborative office 365 tools. Show less Main responsibilities: • Management of technology projects that arise from the need of business under Agiles methodologies such as Scrum and Kanban. • Design and implement the company's digital transformation model in conjunction with suppliers and the human management area. • Involve the different businesses of the company in the process of change for the adaptation of a digital world. • Manage innovation and digital transformation projects such as Chatbots, RPA, Sharepoint… Show more Main responsibilities: • Management of technology projects that arise from the need of business under Agiles methodologies such as Scrum and Kanban. • Design and implement the company's digital transformation model in conjunction with suppliers and the human management area. • Involve the different businesses of the company in the process of change for the adaptation of a digital world. • Manage innovation and digital transformation projects such as Chatbots, RPA, Sharepoint, Office 365. Most outstanding achievements: • Eliminate reprocesses in 95% of the company's payroll and liaison area, managing to focus the team on the true analysis of the results. • Enable all users of the company to use the new analytical tools through Inceptions and digital culture. • Optimize the processes of delivering certified company with the stores of large areas. • Elimination of manual processes enabling the use of collaborative office 365 tools. Show less

Project manager and Presales consultant

• Dec 2013 - Aug 2015

Main responsibilities: • Manage technology projects applying Agile Scrum methodologies. • Follow up and control the software development process of the projects in execution. • Create and maintain business relationships with business customers. • Ensure compliance with the agreed contracts. Most outstanding achievements: • Increase the performance of development and quality teams through agile methodologies. • Increase the clients of the government account. • Participate… Show more Main responsibilities: • Manage technology projects applying Agile Scrum methodologies. • Follow up and control the software development process of the projects in execution. • Create and maintain business relationships with business customers. • Ensure compliance with the agreed contracts. Most outstanding achievements: • Increase the performance of development and quality teams through agile methodologies. • Increase the clients of the government account. • Participate in the work team that managed to present and win the infrastructure process for Bancolombia Show less Main responsibilities: • Manage technology projects applying Agile Scrum methodologies. • Follow up and control the software development process of the projects in execution. • Create and maintain business relationships with business customers. • Ensure compliance with the agreed contracts. Most outstanding achievements: • Increase the performance of development and quality teams through agile methodologies. • Increase the clients of the government account. • Participate… Show more Main responsibilities: • Manage technology projects applying Agile Scrum methodologies. • Follow up and control the software development process of the projects in execution. • Create and maintain business relationships with business customers. • Ensure compliance with the agreed contracts. Most outstanding achievements: • Increase the performance of development and quality teams through agile methodologies. • Increase the clients of the government account. • Participate in the work team that managed to present and win the infrastructure process for Bancolombia Show less

I.T. Director

• Aug 2012 - Aug 2013

Main responsibilities: • Design the technology area strategy to meet the business vision. • Identify the best providers for infrastructure and storage services. Most outstanding achievements: • Structure the technology area according to the competencies of the work team. • Migrate information systems to a single service platform. • Implement information governance and disaster recovery plan. Main responsibilities: • Design the technology area strategy to meet the business vision. • Identify the best providers for infrastructure and storage services. Most outstanding achievements: • Structure the technology area according to the competencies of the work team. • Migrate information systems to a single service platform. • Implement information governance and disaster recovery plan.

Project Leader

• Mar 2011 - Aug 2012

Main responsibilities: • Lead the software development team. • Maintain the relationship with the client to increase development requests. Most outstanding achievements: • Implement the Fotomultas project for the city of Medellín and Cali. • Negotiation with RUNT to achieve the integration of mobility tools with the single national transit registration system. Main responsibilities: • Lead the software development team. • Maintain the relationship with the client to increase development requests. Most outstanding achievements: • Implement the Fotomultas project for the city of Medellín and Cali. • Negotiation with RUNT to achieve the integration of mobility tools with the single national transit registration system.

Agribusiness Project Advisor

• Mar 2010 - Dec 2010

Main responsibilities: • Advise the different producers of eastern Antioquia in the use of technology to improve productivity Most outstanding achievements: • Implementation of geographic information systems in the productive farms of eastern Antioquia. • Accompany the producers of eastern Antioquia to learn the use of technologies such as computers, internet, social networks and mobile devices Main responsibilities: • Advise the different producers of eastern Antioquia in the use of technology to improve productivity Most outstanding achievements: • Implementation of geographic information systems in the productive farms of eastern Antioquia. • Accompany the producers of eastern Antioquia to learn the use of technologies such as computers, internet, social networks and mobile devices