Experience

Be Independent Home Care Ltd

• Ireland
• Hospitals and Health Care
• 1 - 100 Employee

• Healthcare Assistant

  • Jul 2020 - Present

  Dublin, County Dublin, Ireland • In conjunction with academic studies, I worked as a Healthcare Assistant, developing my ability to build relationships with people worldwide. • Performing general health checks and replying clearly to customer inquiries. • Record daily protocol and task. • Participate in the development of the eldery, alzheimer and dementia people program plan.



Freelance (Self employed)

• Writing and Editing
• 700 & Above Employee

• Graphic Designer

  • Jul 2019 - Present

  Dublin, County Dublin, Ireland • Worked with a diverse range of clients to create customized designs for logos, branding materials, marketing collateral, and packaging. • Managed client relationships, gathered project requirements, and delivered high-quality design solutions within agreed-upon timelines. • Assisted in the creation and execution of print materials, including brochures, flyers, and event signage. • Developed visual assets for websites, presentations, and marketing materials, adhering to brand… Show more • Worked with a diverse range of clients to create customized designs for logos, branding materials, marketing collateral, and packaging. • Managed client relationships, gathered project requirements, and delivered high-quality design solutions within agreed-upon timelines. • Assisted in the creation and execution of print materials, including brochures, flyers, and event signage. • Developed visual assets for websites, presentations, and marketing materials, adhering to brand guidelines and design standards. • Designed offline and digital catalogues and materials. • Created commercial fashion designs that reflected the conceptual direction and business strategy of the brand. Show less



National College of Ireland

• Ireland
• Higher Education
• 300 - 400 Employee

• Science in Computing Student

  • Sep 2020 - Sep 2022

  Dublin, County Dublin, Ireland Committed to pursuing a career in Project Engineer, I am focused on improving my technical knowledge in Object Oriented Software Engineering, Software Development, Computer Architecture Operating Systems and Networks, Data Structures and Algorithms and Advanced Programming. In conjunction with academic studies, I work as a Healthcare Assistant at Be Independent Ireland, developing my ability to build relationships with people worldwide. Main projects: • Leveraged Web Design and Client… Show more Committed to pursuing a career in Project Engineer, I am focused on improving my technical knowledge in Object Oriented Software Engineering, Software Development, Computer Architecture Operating Systems and Networks, Data Structures and Algorithms and Advanced Programming. In conjunction with academic studies, I work as a Healthcare Assistant at Be Independent Ireland, developing my ability to build relationships with people worldwide. Main projects: • Leveraged Web Design and Client Side Scripting knowledge to create a website using Front-End Programs: HTML, CSS, Javascript (Front-End) and Prototyping in Figma. • Developed a local store search website using Front-End (HTML, CSS, Javascript, Bootstrap, Back-End (Database Firebase) and UX Design (Figma). • Development of a database for a commercial bookstore using MySql, creating a simple inventory and sales database. • Development of software to manage, run and display the audio-visual catalogue of a university, based on Object-Oriented Software Engineering, using Java. • Knowledgeable in providing a safe, healthy, and positive environment. • Performing general health checks and replying clearly to customer inquiries. • Record daily protocol and task. • Participate in the development of the eldery people program plan. • Perfomance new actives for Dementia people and control their behaviours. Show less



Pipe Content House

• Brazil
• Retail Apparel and Fashion
• 1 - 100 Employee

• Product Designer

  • Feb 2019 - Jun 2019

  São Paulo, Brazil • Developed specifications for new products to ensure manufacturability and acceptable quality at the target price point. • Used techniques like storyboards and sketching to communicate design concepts. • Performed research, conceptual design, prototyping, and testing in collaboration with other departments, including Merchandise Buying, Brand Merchants, Sourcing and communicating with vendors regarding new artwork, samples, required revisions and production processes. • Monitored… Show more • Developed specifications for new products to ensure manufacturability and acceptable quality at the target price point. • Used techniques like storyboards and sketching to communicate design concepts. • Performed research, conceptual design, prototyping, and testing in collaboration with other departments, including Merchandise Buying, Brand Merchants, Sourcing and communicating with vendors regarding new artwork, samples, required revisions and production processes. • Monitored market and new sustainable materials and techniques. • Mastered creative techniques and other skills such as brand DNA, target audience lifestyle and marketing strategies. • Maintained accurate records and achieved service level agreements. Key Achievements: • Led the idealisation, design and launch of a new product collection, increasing public and brand awareness. • Delivered training on the product life cycle and acted as POC for E-Commerce, SAC, and Marketing teams. • Managed several projects to reduce costs through the use of sustainable materials. • Created and implemented standard product development and production processes that increased product quality control. Show less



ORV CONFECCOES LTDA

• 1 - 100 Employee

• Fashion Graphic Designer

  • Mar 2015 - Feb 2019

  São Paulo, Brazil` • Analysed market trends, customer behaviour, and competitive landscape using WGSN (the world's leading consumer trend forecaster). • Conducted market research to identify trends and opportunities for new products, analyzing consumer behavior and preferences to inform product design decisions. • Final image treatment for social media and website. • Collaborated with product managers and internal and external stakeholders to understand requirements, and design key items with a strong… Show more • Analysed market trends, customer behaviour, and competitive landscape using WGSN (the world's leading consumer trend forecaster). • Conducted market research to identify trends and opportunities for new products, analyzing consumer behavior and preferences to inform product design decisions. • Final image treatment for social media and website. • Collaborated with product managers and internal and external stakeholders to understand requirements, and design key items with a strong brand identity, creating commercial designs that reflected the conceptual direction and business strategy of luxury fashion brands (Lacoste, Asics, Puma, Timberland, etc. ). • Utilized project management tools to track project progress, identify risks and issues, and develop mitigation strategies. • Collaborated with stakeholders to define project objectives and deliverables, ensuring projects were completed on time and within budget. • Managed relationships with external vendors, including manufacturers and suppliers, to ensure high-quality products were delivered on time. • Collaborated with cross-functional teams to ensure timely project delivery. • Provided exceptional customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction in the apparel industry. • Involved in technical apparel illustrations/designs and merchandising marketing. • Collaborated with quality control and production sustainability practices. • Designed offline and digital catalogues and materials. • Assisted in the execution of website visual merchandising and digital marketing strategy. Key achievement: • Partnered with leading brands (Asics and Oakley Olympics) to design official sports uniforms for local national and North American teams. Show less



Globex - Surf Girl

• Assistant Apparel Designer

  • Jul 2013 - Nov 2014

  Brazil • Created commercial designs that reflected the conceptual direction and business strategy of this teenager fashion brand. • Created tech packs and other materials to hand-off to development for sample manufacturing. • Spearheaded the creation of new brands within the design department through trend analysis, market research and procurement of samples. • Designed seasonal products, focusing on style, fit and fabric. • Designed and managed production processes for casual and sports… Show more • Created commercial designs that reflected the conceptual direction and business strategy of this teenager fashion brand. • Created tech packs and other materials to hand-off to development for sample manufacturing. • Spearheaded the creation of new brands within the design department through trend analysis, market research and procurement of samples. • Designed seasonal products, focusing on style, fit and fabric. • Designed and managed production processes for casual and sports clothes for girls. • Prepared the collection for presentation. • Visited textile showrooms to kept up-to-date with the latest fabric trends. • Technical apparel illustrations and merchandising marketing. • Collaborated with quality control to resolve fabric and production problems, such as measurement charts, test fit and checking all production processes. • Categorized merchandise by story and colour scheme. • Managed fashion and graphic design work using Photoshop, Illustrator and CorelDraw. • Created social media content for Facebook an Instagram. Show less



KBO Textil

• Fashion Designer and Marketing Intern

  • Jan 2012 - Jul 2013

  Brazil • Conducted research on consumer trends and competitive landscape to inform campaign strategy. • Coordinated with internal teams to ensure timely delivery of campaign assets and materials. • Contributed to the development of client presentations and proposals. • Categorized merchandise by story and colour scheme. • Managed fashion and graphic design for offline and online media. • Created social media content for Facebook an Instagram. • Worked directly with the designer to… Show more • Conducted research on consumer trends and competitive landscape to inform campaign strategy. • Coordinated with internal teams to ensure timely delivery of campaign assets and materials. • Contributed to the development of client presentations and proposals. • Categorized merchandise by story and colour scheme. • Managed fashion and graphic design for offline and online media. • Created social media content for Facebook an Instagram. • Worked directly with the designer to create and execute the designs, includes illustrator sketches, tech pack, pattern art, and embroidery for men and children. • Created and presented design concepts to design management, product management, merchant teams, trend department, technical design and vendor partners. • Researched and identified opportunities for process improvement. • Researched all trend information and created trend boards, colour direction, and compelling product assortments. • Managed systems, libraries, and projects to achieve fashion collection goals in accordance with company policy and practices. • Created supporting artwork that illustrated design concepts and told stories to the marketing, merchandising and sales teams. • Designed seasonal products, focusing on style, fit and fabric. • Designed and take care of all productive process of contemporary casual for men and kids. • Prepared collection presentation with the designer manager. • Technical apparel illustrations and merchandising marketing. • Collaborated with quality control sector to resolve the fabric and production problem, as measurement chart, test fit and checking all productive process. • Categorized merchandise by story and colour scheme. • Managed fashion and graphic design for offline and online media. • Created social media content for Facebook an Instagram. • Assisted in the development and execution of marketing campaigns for the company brand – KBO Fashion. Show less



Wandamar Logistic and transports LTDA

• Receptionist & Customer Support

  • Feb 2010 - Jul 2011

  São Paulo, São Paulo, Brazil • Responded to customer inquiries via phone, email, and live chat, providing prompt • Check customers and employees in and out up to 50 on a daily basics. • Resolve client service complaints and answer customers’ questions. • Performed a variety of general admin tasks. • Answered, screened and routed all incoming calls, recorded detailed messages, gave detailed information. • Prepared correspondence, reports, and other tasks when necessary received and sorted daily mail… Show more • Responded to customer inquiries via phone, email, and live chat, providing prompt • Check customers and employees in and out up to 50 on a daily basics. • Resolve client service complaints and answer customers’ questions. • Performed a variety of general admin tasks. • Answered, screened and routed all incoming calls, recorded detailed messages, gave detailed information. • Prepared correspondence, reports, and other tasks when necessary received and sorted daily mail delivered orders. • Provided the basic HR support to the staff, including serving as a liaison to HR contact. • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events. • Assisted clients with inquiries regarding their accounts, transactions, and financial products. • Resolved customer issues in a timely and efficient manner, ensuring high levels of customer satisfaction. • Collaborated with team members to identify areas for improvement in the customer support process. Show less



RBNews LTDA

• Customer Support Internship

  • Mar 2006 - Mar 2007

  São Paulo, Brazil • Assisted customers with product inquiries, order placements, and issue resolution through various channels, including phone, email, and live chat. • Effectively managed a high volume of incoming customer requests, maintaining a high level of professionalism and delivering accurate and timely responses. • Collaborated with cross-functional teams, including sales, marketing, and logistics, to ensure seamless customer experiences and resolve complex issues. Utilized customer… Show more • Assisted customers with product inquiries, order placements, and issue resolution through various channels, including phone, email, and live chat. • Effectively managed a high volume of incoming customer requests, maintaining a high level of professionalism and delivering accurate and timely responses. • Collaborated with cross-functional teams, including sales, marketing, and logistics, to ensure seamless customer experiences and resolve complex issues. Utilized customer relationship management (CRM) software Show less