Luigi Benevides Silva

Senior Infrastructure Analyst at CREDZ Administradora de Cartões LTDA.
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Contact Information
us****@****om
(386) 825-5501
Location
Santo André, São Paulo, Brazil, BR
Languages
  • Português Native or bilingual proficiency
  • Inglês Full professional proficiency
  • Espanhol Elementary proficiency
Skills

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Italo Chiarini

Luigi, é um excelente profissional que tive o prazer de trabalhar, educado, comprometido, pontual e principalmente com grande conhecimento técnico. Muito focado em entregas, com ótimo perfil para trabalhar com clientes.

Rodrigo Pereira Carvalho

Profissional com bons conhecimentos na área, desenvolve um excelente trabalho em equipe e uma ótima pessoa a se trabalhar, cumpre seus horários e serviços no dia a dia. Trabalhamos juntos por alguns anos.

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Credentials

  • AWS Pratitioner
    Ka Solution
    Feb, 2023
    - Nov, 2024
  • Cloud Fundamentals, Administration and Solution Architect
    FIAP
    Sep, 2022
    - Nov, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Aug, 2021
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    Sep, 2023
    - Nov, 2024
  • WatchGuard Firewall Protection
    WatchGuard Technologies

Experience

  • Credz
    • Brazil
    • Financial Services
    • 300 - 400 Employee
    • Senior Infrastructure Analyst
      • Dec 2019 - Present

      AZURE Deploy and manage virtual machines and containers, including configuring networking and storage, Implement and manage Azure solutions, configure and monitor Azure virtual networks, Implement and manage Azure storage solutions, including Blob and File Storage, Maintain and optimize Azure infrastructure, including monitoring resource utilization and implementing cost-saving, Implement and manage Azure backup and disaster recovery solutions and Troubleshoot Azure infrastructure issues and provide technical support to users AZURE AD Manage user and group accounts, including role and permission assignment, Configure security policies, such as strong passwords, multi-factor authentication, and role-based access control, Integrate Azure AD with other Microsoft Azure solutions, Manage external user access, such as vendors and partners, to the Azure AD environment, Manage devices, including configuring device management policies and registering mobile devices and Provide technical support to users and troubleshoot authentication and authorization issues MICROSOFT365 Deploy and manage Microsoft 365 services, including Exchange Online, SharePoint Online, and Microsoft Teams, Manage user accounts and permissions, including role-based access control and multi-factor authentication, Troubleshoot and resolve Microsoft 365 service issues, including email and collaboration problems, Automate Microsoft 365 tasks using PowerShell, Plan and execute Microsoft 365 migrations and upgrades. CONTROL-M Configure and deploy CONTROL-M jobs, including scheduling and dependencies, Monitor and troubleshoot CONTROL-M jobs to ensure successful execution, Manage and optimize job schedules to maximize efficiency and reduce processing times, Automate CONTROL-M tasks using scripting tools, such as Shell and Perl scripts and Plan and execute CONTROL-M upgrades and migrations AWS: Manage EC2 instances, S3, Transfer Family, Route53 and IAM, Create and manage AWS security policies and protocols Show less

  • VSI
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Technical Support Analyst
      • Mar 2013 - Dec 2019

      • Data Management and Confidential Information • Deployment, configuration and administration of Active Directory - AD Deployment, configuration and administration of Group Police Manager - GPO • File Server Management, configuration and administration • Inconsistencies Reports in Systems • Network Printer Setup • Deployment, configuration, and administration of Windows Server 2008, 2008R2, 2012,2012R2, and 2016 Deployment, configuration, and administration of Hypervisor Services Microsoft Windows Server Hyper-V 2008R2, 2012, 2012R2, 2016 and Vmware ESXi • Deployment, configuration and administration of Windows Desktop Client XP, 7, 8,8.1 and 10 • Deployment, Configuration and Administration of Microsoft Exchange Environments 2010 and 2013 • Installation and Email Tools Setup Microsoft Outlook 2007, 2010, 2013, 2016 and Apple Mail • Evaluations and tests on internal systems and Servers • Changes in Internal Systems • Corrective Solutions Environment • Installation and Microsoft Office 2007,2010,2013,2016 System Configuration • Installation and System Configuration CITRIX • Administration and Sharing Network Folder Management • Microsoft Office Communicator System, Microsoft Link and Skype For Business Deployment and administration • Trend and Symantec System Deployment and administration • Wireless and Ethernet Network Deloyment, configuration and administration • Fix, configuration and support of IPhone, IPad, IPod, IMac, MacBook Pro, MacBook Air • Deployment, configuration and administration Apple's Systems Mac OS X Snow Leopard, Mac OS X Lion, MAC OS X Mountain Lion, Mac OS X Yossemit, Mac OS X El Capitan, Mac OS X Sierra and Mac OS X High Sierra Show less

  • Allcomnet Tecnologia e Sistemas Ltda
    • Brazil
    • Computer Networking Products
    • 1 - 100 Employee
    • IT Technical Support Analyst Level I
      • Mar 2012 - Mar 2013

      • Access Management • Data Management and Confidential Information • User Management, Rules and Groups in Active Directory - AD • VPN Configuration and Monitoring • GPO configuration • File Server Monitoring • Inconsistencies Reports in Systems • Installation of the X System Configuration and Management - Hurricane Clinic (Medical Systems) • Installation, Configuration and Film Expert System Management (2M systems) • Installation of Expert System Configuration and Management Image (2M systems) • Installation, System Configuration and Management DIMEP • Maintenance and Setup Machine GE Voluson 730 (Machine Ultrasound) • Maintenance and Setup Machine GE Logic 3 (Ultrasound Machine) • Maintenance and configuration of machines Logic GE 5 Expert (Machine Ultrasound) • Network Printer Deployment • Implementation and Backup Management • Installation, Configuration and Management for Microsoft Exchange 2007 Environments • Installation and Email Configuration Tools Thunderbird, Microsoft Outlook and Apple Mail • Installation and Configuration Cloud Virtualization Systems • Installation, Configuration and Management in Windows Server 2003 Environments • Installation, Configuration and Management in Windows Server 2000 Environments • Installation, Configuration and Management in Windows Server 2008 Environments • Changes in Internal Systems • Corrective Solutions Environment • Domain Creation in Microsoft Windows Server environment • Evaluations and tests on internal systems and servers • Sharing Folders, Directories and Printers • Installation, Configuration and expertise in Xerox Printers Phaser 8860 and Phaser 8560 • Implementation, the WatchGuard Firewall Configuration and Management • Implementation, Sonicwall Firewall Configuration and Management • Implementation, ESET Endpoint Security Configuration and Management • Configuration, Management and VMware vSphere Support System • F-Secure Show less

  • Hewlett Packard Enterprise
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Information Security Level II
      • Mar 2011 - Mar 2012

      • Data Management • User Management, Rules and Groups in Active Directory - AD • VPN Configuration and Monitoring • Configuration and GPO Management • File Server Monitoring and Management • Monitoring and Revision Hits • Inconsistencies Reports in Systems • Automation Processes • SharePoint Management • Incident Management • Folder Management and Directories • Backup Management • Installation, Configuration and Management for Microsoft Exchange 2007 Environments • IBM Lotus Notes System Configuration and Management • Installation, Configuration and Management in Windows Server 2003 Environments • Installation, Configuration and Management in Windows Server 2000 Environments • Installation, Configuration and Management in Windows Server 2008 Environments • User Management, Access Groups and ERP Passwords • Changes in Systems • Corrective Solutions in Microsoft Windows Server Environments • Domain Management Network Microsoft Windows Server • Evaluations and Safeties tests in Internal Systems • Access Management • Safety rules • Access Management Shares of the Folders and Directories • Deployment and Access Management Network Printers Show less

  • Telefónica
    • Spain
    • Telecommunications
    • 700 & Above Employee
    • Technical Support Analyst Level II
      • Aug 2007 - Dec 2010

      • Customer Support Desk Computer • Support for Metro Ethernet Networks Phone • Support for ATM Networks • Support Speedy Residential • Support Speedy Business • Dynamic IPS Support • IPS Fixed Support • IPS Plus Fixed Support • Support Speedy MEGA VIA • Modems Settings Phone • Routers Settings • Support for DDR • DATA LP Support • Support for Fiber Optic Networks • Customer Support Desk Computer • Support for Metro Ethernet Networks Phone • Support for ATM Networks • Support Speedy Residential • Support Speedy Business • Dynamic IPS Support • IPS Fixed Support • IPS Plus Fixed Support • Support Speedy MEGA VIA • Modems Settings Phone • Routers Settings • Support for DDR • DATA LP Support • Support for Fiber Optic Networks

Education

  • Uninove - Universidade Nove de Julho
    Information Security, Computer and Information Systems Security/Information Assurance
    2017 - 2020
  • University of the People
    Bacharelado, Ciência da Computação
    2019 - 2024
  • FIAP
    Redes de Computadores, Redes
    2014 - 2015
  • Watchguard
    Analyst Firewall Watchguard, Firewall
    2012 - 2012

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