Luigia Frezza

ITALIAN TEACHER at Virensis S.A
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Contact Information
us****@****om
(386) 825-5501
Location
Madrid, Community of Madrid, Spain, ES
Languages
  • English Professional working proficiency
  • Spanish Native or bilingual proficiency
  • Italian Native or bilingual proficiency
  • French Elementary proficiency
Skills

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Credentials

  • ESOL CERTIFICATE, English for speakers of other languages
    BRITISH INSTITUTES, NAPOLES
    Feb, 2012
    - Oct, 2024

Experience

  • VIRENSIS
    • Spain
    • Education Management
    • 1 - 100 Employee
    • ITALIAN TEACHER
      • Sep 2016 - Present

      Teach Italian courses according to the levels of linguistic competence with a methodology based on the development of four communicative competences: Listening, speaking, reading comprehension and written expression. cursos de idiomas según los Niveles de Competencia Lingüística con una metodología práctica y basada en el desarrollo de cuatro competencias comunicativas: compresión auditiva, expresión oral, compresión lectora y expresión escrita. Corsi di lingua italiana per professionisti ed imprese. Corsi di lingua italiana per l'Università Polular de Alcobendas, Madrid. Show less

  • New Point Madrid, Calle Montera 43
    • Madrid Area, Spain
    • RECEPTIONIST
      • Apr 2015 - Present

      Customer service, booking control, web page management (Booking.com, AirB & B, Homeway), tourist information, management team work. Atención al cliente, control de reservas, gestión páginas web (Booking.com, AirB&B, Homeway), información turísticas, gestión equipo de trabajo. Servizio di attenzione ai clienti, controllo delle prenotazioni, gestione págine web (Booking.com, AirB&B, Homeway), informazione turística, gestione ed organizzazione lavoro addetti alle pulizie. Customer service, booking control, web page management (Booking.com, AirB & B, Homeway), tourist information, management team work. Atención al cliente, control de reservas, gestión páginas web (Booking.com, AirB&B, Homeway), información turísticas, gestión equipo de trabajo. Servizio di attenzione ai clienti, controllo delle prenotazioni, gestione págine web (Booking.com, AirB&B, Homeway), informazione turística, gestione ed organizzazione lavoro addetti alle pulizie.

  • Mh Marketing Soluciones contact center S.L.
    • Madrid Area, Spain
    • TELEOPERADORA
      • Jan 2015 - Apr 2015

      Commercial product sales, customer service, customer attraction, customer loyalty. Venta producto comercial, atención al cliente, captación de clientes , fidelización del cliente. Vendita prodotto commerciale, servizio al cliente, captazione, fidelizzazione cliente Commercial product sales, customer service, customer attraction, customer loyalty. Venta producto comercial, atención al cliente, captación de clientes , fidelización del cliente. Vendita prodotto commerciale, servizio al cliente, captazione, fidelizzazione cliente

  • Michael Kors
    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • ASSISTANT SALE
      • Jul 2014 - Dec 2014

      Sales and customer service, product advice, stock control, data analysis K.P.I. Venta y atención al cliente, asesoramiento productos, control del stock, análisis datos K.P.I. Servizio al cliente, vendita, Consigli sui prodotti, stoccaggio materiale, ANALISI K.P.I., eventi prima linea. Sales and customer service, product advice, stock control, data analysis K.P.I. Venta y atención al cliente, asesoramiento productos, control del stock, análisis datos K.P.I. Servizio al cliente, vendita, Consigli sui prodotti, stoccaggio materiale, ANALISI K.P.I., eventi prima linea.

  • Avalon E.L. Santa Ana Apartamentos.
    • Madrid, Calle Nunez de Arce n°14.
    • RECEPTIONIST
      • Sep 2013 - Jun 2014

      Customer service, booking control, web page management (Booking.com, AirB & B, Homeway), tourist information, management team work. Atención al cliente, control de reservas, gestión páginas web (Booking.com, AirB&B, Homeway), información turísticas, gestión equipo de trabajo. Servizio di attenzione ai clienti, controllo delle prenotazioni, gestione págine web (Booking.com, AirB&B, Homeway), informazione turística, gestione ed organizzazione lavoro addetti alle pulizie. Customer service, booking control, web page management (Booking.com, AirB & B, Homeway), tourist information, management team work. Atención al cliente, control de reservas, gestión páginas web (Booking.com, AirB&B, Homeway), información turísticas, gestión equipo de trabajo. Servizio di attenzione ai clienti, controllo delle prenotazioni, gestione págine web (Booking.com, AirB&B, Homeway), informazione turística, gestione ed organizzazione lavoro addetti alle pulizie.

  • Kestè Art Bar
    • Napoles, Italy.
    • AMERICAN ART BAR FIRST CHARGE
      • Dec 2012 - Aug 2013

      Team Management, event organization, bar. Gestión Equipo, organización de eventos, barra. Gestione dipendenti, controllo stoccaggio, organizazione eventi, bar. Team Management, event organization, bar. Gestión Equipo, organización de eventos, barra. Gestione dipendenti, controllo stoccaggio, organizazione eventi, bar.

  • TV e Media S.R.L. Mediaset, Rete 4
    • Napoles, Italy
    • PRODUCTION ASSISTANTE
      • Feb 2013 - Jun 2013

      Logistics, sponsor search, coordination departments, monitoring and control recordings. Logística, búsqueda de sponsor, coordinación departamentos, seguimiento y control grabaciones. Logistica, ricerca sponsor, coordinamento reparti, monitoraggio e controllo registrazioni sul set. Rete 4, Mediaset, Ricette all'italiana con Davide Mengacci e Michela Coppa. Logistics, sponsor search, coordination departments, monitoring and control recordings. Logística, búsqueda de sponsor, coordinación departamentos, seguimiento y control grabaciones. Logistica, ricerca sponsor, coordinamento reparti, monitoraggio e controllo registrazioni sul set. Rete 4, Mediaset, Ricette all'italiana con Davide Mengacci e Michela Coppa.

  • Pepiton Bar.
    • Napoles, Italy
    • AMERICAN ART BAR FIRST CHARGE
      • Oct 2011 - Jan 2013

      Team Management, event organization, bar. Gestión Equipo, organización de eventos, barra. Team Management, event organization, bar. Gestión Equipo, organización de eventos, barra.

  • Ipsos Marketing
    • Napoles, Italy.
    • Promoter
      • Sep 2010 - Oct 2011

      Direct interviews and by Telephone, social searches. Entrevistas puerta fría, entrevistas directa al público, entrevistas de grupo, búsquedas sociales. Interviste porta a porta e telefoniche, captazione clienti, interviste di gruppo, ricerche di mercato. Direct interviews and by Telephone, social searches. Entrevistas puerta fría, entrevistas directa al público, entrevistas de grupo, búsquedas sociales. Interviste porta a porta e telefoniche, captazione clienti, interviste di gruppo, ricerche di mercato.

  • MA.MU DRINK S.R.L.
    • Naples Area, Italy
    • BARLADY
      • Jun 2011 - Sep 2011

      Bar - events, nightclubs Barra - eventos, discotecas Bar - events, nightclubs Barra - eventos, discotecas

  • Dieci Dieci, ITALIAN HIGH FASHION
    • Napoles, Italy.
    • ASSISTANTE SALE
      • Oct 2010 - May 2011

      Sales and customer service, product advice, stock control, data analysis K.P.I. Venta y atención al cliente, asesoramiento productos, control del stock, análisis datos K.P.I. Servizio al cliente, vendita, Consigli sui prodotti, stoccaggio materiale, ANALISI K.P.I., eventi prima linea. Sales and customer service, product advice, stock control, data analysis K.P.I. Venta y atención al cliente, asesoramiento productos, control del stock, análisis datos K.P.I. Servizio al cliente, vendita, Consigli sui prodotti, stoccaggio materiale, ANALISI K.P.I., eventi prima linea.

  • Ayuntamiento de Napoles
    • Naples Area, Italy
    • VICEPRESIDENTE DE COMISION ELECTORAL
      • May 2005 - May 2005

Education

  • Università degli Studi di Salerno
    Master's degree, Audiovisual Communication Theory.
    2007 - 2014
  • Ente de formación ISCO ADR. (AV) Italia
    Civil mediators
    2008 - 2009
  • Liceo Classico Vittorio Emanuele II, Napole, Italy.
    Classical literature, Hight School
    2002 - 2007

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