Experience

Mpumalanga Provincial Government (RSA)

• Government Administration
• 100 - 200 Employee

• Center Manager

  • Feb 2008 - Present

  . Act as an accounting officer of the center, • Liaise with SITA for extensive support in hardware related problems. • Control the assets management register for the ICT equipment's in the center. • Install and update device drivers for all peripheral devices in the center. • Install software programs, operating systems and application software to relevant computers. • Ensure functionality of peripheral devices and communication devices in the center. • Ensure that Telephony systems are always accessible, online and intact. • Grant access to e-mail, intranet and the Internet to officials within the center. • Ensure that users can connect to the domain to download and upload the server . • Create and manage user accounts, rights and privileges on the server. • Create server backups and restore measures regularly. • Liaise with service providers through SITA and report network architecture problems. • Compile reports to the Centre manager. • Act as the Centre Manager in his/her absence. Show less



Chris Hani Baragwanath Nursing College

• IT Manager

  • Nov 2005 - Jan 2008

  Manage data communication with regard to operations. Formulate Network operation policies. Provide emergency action plan of the network. Supervise maintenance on all relevant computer network equipment and software. Render advisory to management, manage a budget and negotiate with contractors. Supervise staff (helpdesk and photo copying personnel) and train the interns. Do LAN and Desktop Support. Monitor performance against SLAs. Monthly Reporting Manage data communication with regard to operations. Formulate Network operation policies. Provide emergency action plan of the network. Supervise maintenance on all relevant computer network equipment and software. Render advisory to management, manage a budget and negotiate with contractors. Supervise staff (helpdesk and photo copying personnel) and train the interns. Do LAN and Desktop Support. Monitor performance against SLAs. Monthly Reporting



SITA

• Switzerland
• IT Services and IT Consulting
• 700 & Above Employee

• Advanced Support Technician

  • Nov 2002 - Oct 2005

  Server Maintenance: ~ Setup, configuration and availability of file servers ~ Create/Delete and transfer of the network user Data. ~ Maintain users shared data. ~ Do the backup’s and restore the data. ~ Virus Control on the LAN. Workstation Maintenance: ~ Monitoring and provide first line support to Pc’s. ~ Setup and configure workstations. ~ Connect users to the network service required. ~ Provide LAN Support with Network Peripherals. Others: ~ HUB, Switch and Cable maintenance ~ Maintain the network speed. ~ Liaise with the client’s. ~ Work on More than 700 Pc’s on LAN and off LAN alone. ~ITIL Standards where followed and ITIL Foundation was done. Show less



Telkom

• Türkiye
• Telecommunications
• 1 - 100 Employee

• IT Specialist

  • Jul 2000 - Feb 2002

  Desktop cleanup duties: install and test remote manageability. Install utils software’s eg.PC info.Groupewise, etc.Configure the DNS, WINS, and the DHCP.Run the system tools.delet the TEMP file’s and remove illegal software on the workstation. End user Support: Load software’s on new and on use computers. Upgrade pc in both hardware and software. Resolving problems with printers and other peripherals. Migration: Moving from Novell with win9x and winnt4 to win2000. Work as a system administrator. Do the audits of the PC for hardware compatibility list (HCL). Creating and transferring of user form Novell server to win2000 server. Move users to the right container (outlook) from GroupWise and disable the GroupWise account. School NET: Working as a Team Leader, leading the group of IT Technician. Preparing the server to support 20 PC’s on the school LAN. Also Responsible for the IT store room having more than 2000 pc to be setup and donated to school. Show less